Address: | 959 West Ave, Miami Beach, FL 33139, USA |
Phone: | +1 305-534-3023 |
Site: | rossanoferretti.com |
Rating: | 4.2 |
Working: | 12–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed |
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Anonymous User
I purchased a gift certificate for a close friend of mine and was very excited that she would have a chance to be pampered at an upstanding salon but when she went to redeem her gift, she was told that her gift certificate was not valid and that they actually remembered the individual who purchased the gift and that she (me) left without paying once she was handed the card. My friend called me extremely upset and said they she was made to feel as if I tried to cheat the salon and that since she was the one redeeming the card, that she was too was somehow a part of the "fraud". I felt so terribly and called the salon to find out that my credit card was never processed and that they indeed thought I "ran out" without paying. I do not believe that they handled the situation tactfully and that it was inexcusable to make a customer feel unwelcome. I will never do business with this salon again and will certainly tell others of their offensive customer service.
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Liz Martin
My experience started once I walked through the door, I was greeted promptly and offered a beverage. I had my color done and a haircut, let me tell you it was the best hair styling I have ever had! The haircut I got was so different than what I ever had, usually at other salons they would just chop my hair off and I would be miserable afterwards. This time when I had cut it, I still had the length I wanted with out all the extra bulk of extra hair that was not necessary. I will certainly recommend all my friends and co-workers!
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Anamaria Garcia
The best hair salon in Miami not only because I get a wonderful haircut but because of its great and friendly service! Marco siempre me deja con el pelo super lindo y todas las chicas son muy simpaticas y amables.
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Gabriela Goretti
LOVE, LOVE, LOVE THIS PLACE AND THE TALENTED PEOPLE WORKING THERE. SUPER KNOWLEDGEABLE AND TALENTED PROFESSIONALS WORKING AT ROSSANO FERRETTI SALON, BEST IN TOWN AND AROUND THE WORLD. MARCO NORMA IS BEEN MY HAIR STYLIST SINCE 1996 AND I JUST LOVE HIS PERSONALITY AND HIS AMAZING TALENT….HES THE BEST YOU CAN EVER FIND IN THIS WORLD…. I TOTALLY RECOMMEND YOU GET AN APPOINTMENT AT HIS SALON AND YOULL BE HAPPY FOREVER….:))) GO FOR IT!!!!
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Elsa Garcia
la experiencia que tube fue excelente cuando llegue me encontre con un equipo de personas muy amables nunca me habian hecho sentir como una reina y me encanto mi pelo se lo contare a todas mis amigas !!!
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Anonymous User
I have finally found a place where they actually know how to be stylists. Theyre very good in styling, haircuts men and women, coloring, relaxing your hair, you name it. Plus the enviroment is great and every one is very nice and proffessional. I am very happy with my new transformation. : ) : ) : ) Thanks to them I look and feel beautifull.
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Anonymous User
If you want to pay for more services than you need and end up with fried hair.... go to Ferretti. They are all about taking the max. amount of $$$ from client whether the process is needed or not. (scare tactics) Stylists are older and not up to date with modern techniques. They do nothing to make their mistakes right.
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Roberta Ingletto
So... What can I say.. Marco has been my haidresser for 20 years? Since Rossano ferretti opened in the gables.. A true professional and friend.. And everyone at salon as well.. Elsita coloring my hair for years... I have referred them to so many friends since college times and keep recommending to anyone. :)
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Camilla Casadio
I love this salon! i went in Miami almost in every Spas and this is the best, i was never so exited about my cut fresh, modern and my color super shiny, wow i will come here all the time now and send all my friends!! thanks guys!!!
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Cinita Mia
I love it, i feel like home, they offered to me real cappuccino! and they are very gentle, great stylist, up to date i can see everyone knows what they do! i fell being in a big city like NY or London, i will go back! thanks!
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Francesco Theodoli
Once again Mr.Marco Norma of Metodo Rossano Ferretti surpassed him self and gave me and my staff a fantastic hair cut and amazing service i highly recommend this establishment as it first class all the way
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giulia bizzarri
I have never been there, I only would like ti know if Ferretti uses revlon products I need richesse diacolor number 5... :-) please let me know many thanks giuliana
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Raffaella Slt
Highlights with Ianika: amazing natural blonde color and fast service! Very nice staff!
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Vincent Chiarell
Great Italian philosophy, Hand crafted to your advantage.