Address: | 325 E Washington St, Minneola, FL 34715, USA |
Phone: | +1 352-432-3934 |
Site: | importsprofessionalauto.com |
Rating: | 4.2 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Erkies Ortiz-Negron
With regards to the BMW 128i Review: We are sorry you are encountering this situation with your vehicle. However, I am not sure you are familiar with your vehicles brake system. The 60K Mile Condition Base Service preformed at our location included basic maintenance; Oil and Filter Change, Air Filter, Cabin Filter, Brake Fluid Flush, Spark Plug Replacement (Platinum Plugs), Tire Rotation (for non staggered wheels), All Inspections and CBS indicator reset. This complete service was provided for the price you indicated of $475.00 plus tax. Yes, less expensive than the dealer considering we strictly use OEM parts. With regards to your current ABS problem, the Brake Fluid Flush that was completed only involved the hydraulic system within the brake system itself. Although the ABS system and the Brake System work in conjunction the Brake Fluid Flush is performed thru the Brake System only. The fluid does NOT flow thru the electrical portion of the ABS. The codes that were retrieved from the ABS/DSC system give clear indication of an internal electrical and/or failure inside the ABS/DSC Control Unit. Please understand these types of situations may happen at any given time, it just so happens the vehicle was just in for service when the system triggered the indicator light. Also understand that this is in no way, shape or form related to the service interval provided. Communication with our customers is one of our main priorities, however we do so when we are ready to provide the customer with detailed information regarding their vehicle. We are sorry if you felt we should have communicated with you sooner, but as we communicated to you via our telephone conversation we were running diagnostics, and test driving your vehicle to make certain of our findings. At this time I advise for you to take your vehicle in for further inspection at any of our local BMW dealerships to confirm the information provided to you. Thank you for your business and best of luck to you and your vehicle in the future.
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Robert Bush
STAY AWAY FROM THIS PLACE! Took my wifes 128i convertible to have its 60,000 service. First they told me that it was going to be $375 for service. When I went to pick up the car the charged me $475 .At first I thought okay no be deal still cheaper than the dealer. I drove the car approx 1/4 mile and ABS light comes on.. I took the car back. I left a note for them to call me and let me know what they find.. They never called so I finally called them. They told me that they reset the computer and test drove the vehicle. They informed me that the pump for the ABS sent the code but should be good now. I thought it was funny that I never had an ABS light come on before. They told me that they never did anything to my brake system but the they charged me for a brake fluid flush. Funny never touched my brakes.How do you do a brake fluid flush and not touch the brake system? Magic I guess. I went and picked my wifes car up and didnt even make it out of the lot and the light came on again. Had my BMW towed to BMW service station. . STAY AWAY FROM THIS PLACE!
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brian badley
took my car to this shop audi 2002 a6 quatrro 3.0 for a diagnostic for my ABS lights on dashboard and epc lights which was on all the time when i drive. owner mechanic told me that my abs modular were bad and need replacing, they gave me a estimate for $2700 dollars to fix and replace modular. modular cost $2300 plus labour $400 =$2700 i took car home and bought a used ABS modular with pump for $100 from EBAY and took out old modular,not the pump and replace with EBAYmodular,i have no mechanic skills, not a mechanic,just went and you tube how to do this job,bought computer OBDC for car cost $250.00 and reprogramme with codes,overall this job cost me only $250.00 +$100=$350.00 and 1hr labour. this shop wanted $2700 dollars for this job. will not recommend it to anyone with audi,bmw,mercedes. rip off. my car now work fine all lights are off, A/C are working And radio. woo hooo
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Pete Laufer
I can top all of you Guys, about a year and a half ago I took my 1991 Mercedes 560SEL to this guy, AC just stopped working, no fan, none of the control buttons worked. I ask him, do you know about this car? He said I do, I work on them all the time. I said please check it out, and give me an estimate, while your at it give it an oil change, Im going to get some breakfast. When I came back he gave me a bill for $196.- , $ 80.- or so for the oil change (OK that car takes 9 quarts of oil) $120.- for the estimate, He said it needs this and that replaced and labor would be $1100.- I told him I dont have the money right now Ill be back next week. Make a long story short, I found a "REAL GERMAN MECHANIC" he fixed it for 50 cents, there is a separate fuse by the fire wall in a little black box, that was blown. So much for knowing my car, what a scam artist.
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Judith Parker
I contacted Imports Professional Auto Repair on May 30, 2014 at 8:45 a.m. I spoke with Obed and explained my situation. Obed told me to bring my BMW in and he would let me know A.S.A.P. what the problem(s) were. My car arrived at 9:30 a.m. Within the hour, Obed phoned me with the problems and gave his professional advice. He informed me that he could have the car ready in a few hours. I was unable to pick my car up that same day. However, Obed offered to come in the next day, Saturday (which is closed), so that I may pick my car up first thing that morning. My car is all fixed and running smoothly. Thanks Obed. I am truly satisfied with the immediate professional service I received. I finally found a great mechanic.
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Justin Pekarek
Own a used german performance vehicle? THIS IS YOUR SHOP! Obed and his crew are fast, friendly, honest, and get the job done right the first time, for less than you might think. I take my BMW 3-series there and they have done a great job with maintenance and repairs. I feel like I can go buy older german sports cars now and have the confidence that Obed has my back when it comes time to fix them!
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Manuel Ferreras
These guys are truly professionals. They handled everything with fluidity and professionalism at the highest level. They are a small shop but can compete with any big European dealerships in regards to service and quality of their work. In a time where customers are just viewed as numbers, these guys excel in making you feel like you are their top priority and provide quality service.
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Lisa R
Ive taken both my cars here, had numerous things done over the years and I cant say enough good things about them. They are wonderful and they do good work. Its also a family-run business so you get personalized care that you dont see too often in auto repair shops.
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Matt Shrivalle
I brought my 2009 Lexus IS250 for check engine light and missing, they called me back that day with estimate and fixed it perfect, even had the car running with the ac on when I walked out to drive away....Great service, thank you!!
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Paul Shelton
Ive been going to this business for a few years now for my 08 BMW 528i. Obed and his staff are very knowlegable, professional and very reasonable in repair cost. Forget going to the dealer, give this place a try!