Address: | 571 Airport Pulling Rd N, Naples, FL 34104, USA |
Phone: | +1 239-324-9474 |
Site: | extraspace.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Nicole Carty
Hands down best customer service ever! Lewis and Peter were amazing! They were so kind and helpful throughout my visit. They even entertained my active 2 year old lol. They gave me all my possible options and explained the entire storage process. You can honestly feel that they genuinely care about the customer and not just making a sale.The facility is huge and definitely the best price in town. I got a 10x18 unit to fit a 2 bedroom apartment amount of stuff. . .the current online special was drastically lower than any other storage company. The unit looks as if it has more than enough space for my belongings. I would recommend this location to anyone for both quality and service. Also, they are totally electronic (Thank God!!!❤). I was able sign everything electronically in the office. I walked out with a small pamphlet, receipt and a business card. P.s. the bathroom is immaculate Thank you guys
MI
Mika Lepisto
Ive been renting from Extra Space for a long time at various locations. When I started renting here, the people were great. I have rented a parking spot, a garage, and an indoor unit at this specific location. That was then. However, with some changes to personnel - the manager namely - things have gotten worse. He specifically has been rude, doesnt care that his staff didnt update insurance for our unit so they billed us repeatedly after we sent it to them, then said "we should have known nothing happened when they didnt reply to our email" and that "if something happened you would have claimed on our insurance" After contacting corporate, they compelled him to call to say theyd issue a refund. Thats been nearly a month ago, and still no refund. Sadly some people just dont care, and that appears to be the attitude of the current manager at this facility.
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Anna Hicks
The rudest manager ever. (peter) Try simply storage on airport. Its right up the road. Extra space claims to care but they do NOT. They had the asfault resurfaced and all the doors were sealed shut. Was supposed to last a Monday to Wednesday not a big deal but Its now Saturday. Cones and string all over, its been run over several times. No one walked the grounds or Even checked the place before the pavers left. Hence they do not care. Saturday and you just now realize no one can get in their unit? There is at least 60 units behind those sealed doors. Called to let them know what was going on and had to leave a message. It wasnt until then the manager called me on his personal cell phone so the line was not recorded of him being rude. Convenient.
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Orelys Perez
My husband and I chose to use Fibber McGees Closet for our U-haul rental and our storage needs after an extensive search through most of the storages in the area. Fibber McGees Closet made the stressful moving process easy and uncomplicated. Both gentlemen that helped us were polite, knowledgeable, and very helpful. Also, who could forget to mention that their prices were great, since after security and location that was of utmost importance to us. I definitely would recommend to a friend!
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Matt Reedy
I just rented a storage unit at Fibber McGees Closet and I am happy to recommend them. The unit is clean, access is simple, the rate is fair and most important: thier system is very efficient! From my first phone call to signing the paperwork, the process went smooth. Its also nice that they dont charge a deposit, you start by just paying for the month (pro rated too!!) I am pleased with my experience at Fibber McGees. Matt R.
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Beth Best
We moved from Chicago to Naples, FL, the staff at Extra Space Storage was very accommodating in reserving our unit, explained everything we needed to know about the storage facility and their policies, the staff was super helpful and professional. The facility is clean, gated and well maintained, the prices were the best in town. Im very pleased with our choice to store our items at Extra Space Storage.
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Darwin Castillo
Great Deal!!! Nice and easy , we walked in asked for some assistance and a lady by the name of Georgianna helped us . she was great she asked us a few question and immediatly picked a storage that she thiught would be good for us and boy she was on the money. She had great customer servuce and leople skills i would reffer this place to eneybody . Thank You Georgianna.....
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Cheryl Rushing
When I lived in Naples years ago I used Fibber McGees for storage, and when we moved back this year there was only one place to go for our storage needs - Fibber McGees. The prices are the best in town and the storage facility is clean and well-cared for. The staff is great. A wonderful experience.
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michelle Dudley
We were moving and needed to get a storage unit on the fly the rate are the best in naples and we also got an air conditioned unit for much cheaper than the competion in town. my baby daddy and i would tell all yall go to fibber macgees closet ax for margaret tell em that Michelle sent ya
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Willard Barrett
I rented a unit for several months after a local move. Everybody was always so friendly and helpful every time I visited or needed something. I would recommend Fibber McGees to anyone who needs to store items. Their hours are great and their service is always top shelf.
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Maddy F.
The space is impeccable. Lewis is very polite and informative. Having never used a storage facility before I certainly did not know what to expect. What I learned was better than I could have imagined. Ive already recommended Extra Space to others!
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Roger Richard
Melissa and Carrie are awesome to work with. They know, understand, and perform task in the utmost professional manner, keeping you the customer first! They will go the extra mile making sure you are satisfied, These Ladies know Customer Service!!
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Glen Bigness
Very easy, fast rental with professional and friendly staff that was informative and attentive. The facility was in good repair and clean and appeared secure. I would recommend the facility to anyone looking for quality storage in Naples.
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Dee Mauldin
A professional streamlined process. The rates are in range with the facility and make storing your overflow reasonable. The staff are friendly, courteous and professional. I would recommend this facility to anyone needing storage.
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williams jones
This establishment makes moving and storing very simple. The spaces are clean and the buildings are properly maintained. Used there property for about 7 months and never had an issue. Two thumbs for there service. Thank you.
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Debbie Newland
I used Fibber McGees closet for 3 years for my storage needs, the owners and staff and very helpful, the storage area is very clean and well maintained. I had a very good experience and would use them again if needed.
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Bud Patica
I have used fibber McGees over the years and have never bean let down or disappointed. Very clean and the people are very helpful and personable . When you make a reservation, Its there when you get there.
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Lisa Moose
Doug was extremely efficient and helpful in helping me set up my new unit. He was thorough at explaining the property rules, etc. Doug was very pleasant to deal with and represented the company well.
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John Lynch
What a terrific experience renting here. Peter, the site manager, was very professional. He answered all of my questions after going over my unit options. Very clean facility. Highly recommend.
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lauren lapointe
The experience was exceptionally great. The staff has been more than helpful with storage needs especially the Manager Peter, and the assistant manager, McKenzie Louis. Highly recommended.