Address: | 2132 Duck Slough Blvd, New Port Richey, FL 34655, USA |
Phone: | +1 727-375-0995 |
Site: | discoverypoint.com |
Rating: | 4 |
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Tara Osuba
I will never recommend this facility to anyone I know. My daughter started at 4 months old. From the week we started their were issues with the staff, both management and the teachers that cared for her. My instructions were not being followed, our belongings were being lost or misplaced, and every few weeks or so I was told something I could not do or something my daughter could not have because it was a "state regulation" that they "were unaware of." It finally got so bad I asked for a copy of the state regulations regarding Infants, because it became clear to me they did not know what they could and could not do. What finally made me pull my daughter from this facility was how sick she became. I knew my daughter would get sick attending daycare, my pediatrician discussed it in length with me before we placed her anywhere. However my daughter got a bacteria infection that spread to her ears, causing her to fight a very bad ear infection for over a month. When antibiotics did not work we had to resort to a course of antibiotic shots in the leg, 1 a day for 3 days, very painful! While at the drs office getting these shots, I met two other families, ironically there for the same bacteria infection, and guess what: they all attended Discovery Point on Duck Slough!!!! I father said he removed his son and does not regret it, the other mother said she probably would pull her child and sat there wondering what was happening to cause these children to become so sick and what was I going to do. I went in the very next day and spoke with the Manager and Owner, Cherie. Expressed my concerns and frustration with the communication problems Ive been having since I started my daughter at the facility as well as the infection we were fighting. I asked her what she planned to do. What she thought was happening, and if we could find a solution to make things better. She seemed un-phased that children were pulled from her facility. She sat there an apologized for my frustration, but offered no solutions. I truly wanted to walk out with my daughter, but I did not have another facility lined up and was stuck. By the end of the week, I pulled my daughter. There is a cross contamination issue at this facility! Ive seen teachers change babies, including my daughter with no gloves and without washing their hands. Ive seen teachers pulled from other rooms, with children of older ages, and pick up a baby or a bottle without washing their hands. Ive watched diaper bags that are on the floor, put on top of the highchairs the babies eat off of without then being wiped down! The teaches do not have the right training to think before they act. Babies are going to get sick but it is my feeling that these teachers only introduce more germs by being so nonchalant and not thinking about what they are doing. I also think the management is a huge problem at this facility, and as we all know, things always trickle downwards. I think the teachers are overworked and treated like crap, which will easily affect their job performance, which eventually affected my daughters health.
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Myrana Moore
My daughter was only there for about three months before I decided to move her. There was one amazing teacher there who left about half way through my time there. The staff is sometimes friendly to parents but their form of communication is nearly always yelling. (I understand to some degree having a room of toddlers the need to raise your voice may arise but every time anyone picked up my daughter they were always screaming.) For the money I expected a much better environment for her. I had walked in on something that made me feel a little uncomfortable which I spoke to management about and they were very understanding and made me aware of the actions that they were following through with. I feel like the teachers may be slightly overwhelmed with the amount of kids they have at any given time. There are times where there are two teachers and others when there is one for the same amount of kids. Her behavior was really reserved suddenly. Ever since I have switched her she has been thriving at home and at school. Switching her was the best decision!
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Annie Zhang
My son go to this school since he was a baby and now he is in VPK, I never have a bad experience. The teacher in this school are well train and they always work with the parents. When my son turn 2 years old he was moving to the P1 class and I was planning to pottery train him so he doesnt has to wear diaper anymore, so I spoke to the teacher and we get it done in one week he was fully train. I am very impress with this school from toddler all the way to PK now. He will come home and tell me what he learn everyday from writing his journal to artwork. I love the teacher in his class now she is very passion of her job. I am a working mom and my kid spend most of the time in school with the teacher more than he spent time with me so I have to make sure he is in a safe place that I can trust. From education to behavior they always adjust the issue immediately.
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Lindsay Osmulski
My daughter has been with Discovery Point, Trinity, since she was 6 weeks old and shell be 4 this year. She asks me to take her to school on the weekends! Lol! I love seeing her run to her teachers at the beginning and end of each day. She truly loves them and feels special every day. They never seem to miss a beat. My 6 month old son has also been with them since he was 6 weeks old, and always has a smile at the beginning and end of each day, every day as well. I cant wait for him to grow and learn here with all the same teachers his big sister had the pleasure of knowing. Ill be very sad when they go to regular elementary school and have to leave. I tell everyone about D. S., Trinity :)
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Cristiane Paganelli Cunha
I only have amazing things to say about our experience at Discovery Point Trinity. The staff is amazing, very organized, very flexible and personable, and worked hard to attend our their customers expectations. The communication between school and families is great, they always have nice events and different things going on which make our kids life as good as can be in a day care. I should specially say that my kids teachers, Ms Janet and Ms Savannah, were outstanding, constantly innovating in the class room and working hard to take care of our precious kids. I would highly recommend Discovery Point Trinity.
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Melissa Michaels
I have two children that attend this school. My daughter is in the infant room and my son is in the 3 yr old room. All the teachers there are amazing and the management is just as great! I have always had my childrens needs met and I would refer fellow friends and family to attend this center!