Address: | 3161 Curlew Rd #6, Oldsmar, FL 34677, USA |
Phone: | +1 727-787-9000 |
Site: | anytimefitness.com |
Rating: | 2.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 9AM–4PM Closed |
RO
Robert Shelnutt
The Franchisee/Franchisees representative did address their cancellation notice in an earlier review. However, I think it should be understood that the Franchisee sets their cancellation policy for Anytime Fitness. At least, this is what I was told by their credit card processor. I had to go to this source as the club was not staffed during posted business hours during the mid-afternoon hours on 15 April 2017. I called the Oldsmar club number and was transferred to the Palm Harbor location, where a staff member attempted to address my concerns. In fact, they could not even look up my membership information, as my last name had been misspelled in the system. I know this because, again, ABC Financial Services (credit card processor) could not find my Anytime Fitness membership information. Fortunately, they were able to locate this after some time and advise me on what I needed to do. Yes, there is a 60-notice and I am certainly capable of reading "Open Membership" contract Ts & Cs. What I found overly burdensome is that this Anytime Fitness requires the member to mail in a certified letter to the credit card processor in order to cancel their membership. They will subsequently charge two (2) more monthly fees to your account as scheduled. Cest la vie in the gym membership world. This cancellation experience reminded me of the Ballys Fitness/Golds Gym membership days. As for the club itself, it was always clean and the very early morning hours were a good time to go because of the limited equipment (not a negative, thats part of Anytimes business model). Best of luck to this entrepreneur. I would just advise you having the club staffed as advertised and reconsidering your 60-day, certified mail cancellation policy. Example: what if someone suddenly has to move and there is not an Anytime convenient to their new residence? How is "During the cancellation process, members can enjoy the full benefits of membership at all the Anytime Fitness locations" to someone in this predicament? Key phrase that agitates me: "cancellation process". Why does cancelling have to be a process? Truly Yours, Robert
KE
Kelly Johnson
Love this gym! The trainers are very knowledgeable classes are fun and the equipment is meticulously maintained. The new manager is so easy to work with. Ive been here for 3 months now and I drive past 2 anytime locations (Dunedin and Palm harbor) just to come to this one. As for membership fees its all explained when you sign up so there should be no confusion if you cancel. Its month to month and depending on the day within the month when you cancel youll either owe one or two payments. I love the flexibility of the month to month. I go out of town a lot and Ive never been more than a 20 minute drive from another Anytime fitness. This is great because hotel gyms are just awful. Extremely satisfied customer!
TO
Tony Walters
Womens only gym! Female trainers give you an attitude as if men shouldnt be there. Very strange vibe. Two female trainers now have given me attitudes when they are training other women. Its sad because the owner of that location is great. I also personally know a man trainer there. I will go to the McMullen location from now on.
ST
Steven Martukovich
Gym is not very crowded when I usually went but there is not a lot of equipment here. The main problem is with Anytime Fitness corporate rules. You must give 60 days notice to cancel your membership. I had to pay for two months membership that I couldnt use since I moved out of the country for work.
MA
Mark Walters
They charge you after you cancel your membership, even after you gave them 60 day notice as was required by the contract. Then they tell you you have to talk to a manager about it, so they tell you when the manager will be in, but when you call in at the time they specify no one picks up the phone.