Ladybird Academy of Lake Nona

10485 Moss Park Rd, Orlando, FL 32832, USA

Address:	10485 Moss Park Rd, Orlando, FL 32832, USA
Phone:	+1 407-273-4331
Site:	ladybirdacademy.com
Rating:	3.8

Location

Photos 19

Reviews 4

Von Marie Garcia

i was excited to have my little guy start at this center but I was extremely disappointed. My son attended 6 weeks at this location in the 3 year old classroom, and we had to pull him out. When my husband gave the two week notice, the only question that was asked by the director was "when is his last day?. They do not care if the kids are doing well or not, the kids are simply just a number for their profits. Since day 1, the teachers made us feel like he was so behind and not performing well; however, never offered us any tips or advise on things that we can do to help him despite us asking. My son was not eating at all and no one was concerned about this. When I spoke with the assistant director about potentially bringing him some foods if he continued to not eat and she pretty much said that we were not allowed to bring him any food and even if we did and he still did not eat, then it was a behavioral issue. Very comforting huh?... Now, i fully understand their policy about not bringing any outside food unless there are allergies or dietary needs but having my child not eat the entire day is not acceptable. Especially when I hear from others who take their children to different ladybird locations that they had similar issues with their kids not eating and the school was supportive and offered options even if it was temporary. This is my sons first time in a daycare/school setting and no one even tried to ease our concerns about his transition into school or to really make him feel comfortable. The biggest thing of all was that my son who is fully potty trained was having accidents school at least 3 out of 5 days. At home and in other areas he was not having any difficulty. When i brought this up to the teacher they shared no concern and when i offered some suggestions such as encouraging additional potty breaks they stated that they have mandatory potty breaks they must offer per DCF guidelines and anything outside of that my child must communicate when he has to use the potty. Really?! Then the assistant director even made a passive aggressive comment that if he continues to have accidents they will have to place him in the lower classroom since he was "not potty trained" .Is it not a red flag that he stopped communicating when he had to go potty and that he is not having an issue in any other setting except school?... To top it off, on his last day at the school, I nor the director could locate my child!!!! i had to go to 3 different classrooms to find him, and when teachers were asked where my son is there was one response of "I dont know" by teacher he should have been with. That is completely unacceptable!!! My son was sitting at a desk playing meanwhile his classmates were outside playing on the playground or watching a movie, and this was not because of a behavioral issue. "Ladybird academy voted #1 daycare in Florida" is simply a popularity contest. A survey filled out by parents who then can enter a raffle to win a week of free tuition. Not really based on any objective factors. On a positive note, we were able to get my son into another school and now he is eating ALL of his food each day and has yet to have an accident at school. He is excelling as he has teachers that truly care of his well being and success and collaborate with the parents to ensure their kids are excelling.

dezz H

My son spent only 1 week at this facility and I had to move him because it was such a disappointment. He now attends StarChild Academy which is absolutely awesome and my son loves it there! I found Ladybird Academy of Lake Nona very chaotic and unprofessional. There were about 17 children in the class and the two teachers in the classroom had no control of the kids whatsoever. I chose this school among other reasons because they had cameras that the parents can use to view their kids classroom remotely and everytime I checked the camera my poor son would be sitting by himself while the other kids ran about and the teachers just looked on. Another thing I didnt like about this school is that I couldnt trust the daily summary of my sons day that they provided using their web-based program "Daily Connect". For example, a couple times they had on there that he had breakfast when he wasnt even there in time for breakfast, they had there once that he was playing with others at 5pm when he was already home then, another time they had him down as taking a nap at a certain time but I happened to be watching the camera at that time and knew that he definitely wasnt napping then, another time they had on there that he didnt eat lunch so I didnt know what to believe because of how inaccurate most of the information was and it made me believe that they had no idea who my son was specifically which was very worrying to me. My son didnt seem happy at the school and cried everyday when he was being dropped off. I couldnt leave him there any longer and moved him to StarChild Academy. He has only been there for 1 week and by the 3rd day he was cheering when being dropped off and couldnt wait to run off to his friends. I would not send my child to this facility! The front desk staff arent friendly at all and I wish I hadnt sent my son there to begin with.

Kendall Horween

We had to move our 8 month old little girl from this location due to concerns about her safety. The management or ownership team at this facility seem to not recall the biggest point of the high price paid to attend....CARE!! Many times they violated the 4 to 1 ratio required by law. Once my wife couldnt leave because there were 9 babies and only one worker. I had to call in and they finally put more people in the room. My girl was hit in the head by an electric swing that was moving once. After that that as I watched on the webcam I could see her dangerously close to the swing again. I had to call in to ask that someone go in and move her before she got hit. Then it almost happened again. Sure, some of the workers were great. However, I think that when the management team is weak then the in-class workers will not be motivated. They didnt even ask me any questions when I gave them 2 weeks notice I was pulling my daughter. No exit interview....NOTHING. They dont want to hear it I guess. Workers seem to leave often as well. I believe a "now hiring" sign has been displayed outside in their window (tacky) since day one. I have been told workers have left to work at Primrose which pays better. A neighbor of mine also took her daughter out of Ladybird and had told me of a time she saw her daughter on the webcam on a table and had to call to get someone to notice and get her down. Its supposed to be....Day....CARE!!!

Anonymous User

I WISH I CAN GIVE NO STARS!! DONT DO IT, HELP YOURSELF & GO SOMEWHERE ELSE well my 3yr old has been attending since january, my child has been out more days than hes attended, froming getting sick week after week when i let the school know whats going on they let me know they clean the classes everyday.. i understand but that was the 2nd week of january and u can still the dirt all over the AC vent & we are now in the ending of february.. the teacher isnt to bad they finally added an assistant but the assitant BARELY SPEAKS ENGLISH.. every day since the week of the 13th they have something to complain about my child, this is the1st time in a school setting hes alot bigger for than other kids that age & i guess they forget that.. everyday i pick him up he has a mark on the face, im sorry what are u doing that u couldnt stop it before it started.. now im not saying my child is an angel but im also saying that they need to handle it by themselves i dont understand your complaining about doing your job since its so difficult maybe u should work else where... they cant handle a challenge i have never ever had a problem with my kid until they began attending the school.. they have contacted me 6times jus threw out the month of february for lil things than complaine for the moment i pick him up to leave... i hope this detailed message/ venting helps you as much as possible, good luck and god bless