Address: | 2650 N Powers Dr, Orlando, FL 32818, USA |
Phone: | +1 407-291-1511 |
Site: | lifestorage.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
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Summer Right
What a breath of fresh air. I used to have 2 units there until that guy manager took over the property. He was rude and to me racist from the way I heard him talked to the Haitian ladies there. I left because I was ready to strangle him. I went in there recently with my son and saw a young lady working there, Ms Bonbon. I asked her if she were new and she said yes. I asked more questions nut she didnt know why. She was courteous and helpful. That storage is closer to my home so Ill return there. I hope the company keeps her and people like her at their properties. That manager before her was so rude and terrible in every way.
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Mich S
Just wanted to give thanks and notice to Bonbon at this location because her customer service skills is not want u see often these days! She was professional and funny with great knowledge on what she was talking about when it came to selling me a storage, which might I add knew nothing about and made the experience memorable and pleasant, Thank You! Hope everybody that comes to this location has the pleasure of meeting her and having her help to guide someone that was as clueless as I was:)) your awesome! Keep up the good work and you will do great in everything you do;))
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Jeremiah Brown
Rented a unit with the help of BonBon. She was really helpful and friendly, genuinely interested in getting me what I needed and not trying to push what I dont need for more money. Units are clean and it looks like fresh paint on the buildings maybe? I know the area is not great but I feel confident that they can secure my things. They hourly recommend you buy one of their locks, which normally I would see as an upsale attempt, but in this area I would also recommend you buy one like they have or theirs.
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Rashawn Peterson
The two women who work at this particular branch have great customer service skills. They were fast and able to assist me with my storage needs. Every question I had was answered and they treated me and my family with with respect. Moving can be a difficult process and it felt great knowing that they have made this experience a lot easier. I would definitely recommend Life Storage over the competition. Thanks!
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kerrene campbell
I recently went in to get information on renting a storage unit and I must say the experience that I had was awesome. I spoke with Donnette and she took the time to explain to me everything involved with renting a unit so there would be no surprises. Needless to say, I feel comfortable knowing that my items will be ok and I loved the friendliness and professionalism I received while I was there.
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gabie .L
Just want to say thank you to Ms. Bonbon for being understanding and kind . Had a rough day didnt mean to be disrespectful, but she didnt take it personal instead she apologized for my bad behavior and told me she understood we all have some bad days her words of comfort really made the rest of my day better. Life storage need more people like you great customer skill. Thanks!!
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venite Delassaint
I had a wonderful experience when I was at Life Storage on N.Powers Dr. Donnette and Bonbon are very professional and fun they offer great customer service. My visit went well as they help me get the right size for an affordable price. I am happy with my space and I look forward to doing business with them on going.
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Kevin J
This storage is the worst one you can go to! If you have an alternative pick something farther away the managers give the tenants hell. My family had one here for 8 years and the former ones were excellent but the ones there now are evil they are the devil in person. I dont recommend it to anyone.
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Jennifer Roman
Very disappointed. Was gone for 3 months and left all my things in storage and when I came to vacate all my things were ruined by rodents! Urine and poop everywhere! Do not rent with them. I did buy the insurance but thats a 3rd party and they require receipts for all your belongings.
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Isis Francis Brown
I had awesome service on Sunday July 2, 2017. Donnette was really helpful and professional. I enjoyed her customer relations skills as she interacted with myself and other customers. The prices are good (even without specials) compared to other facilities. I definitely recommend.
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Corinne Freeman
I had been vacated from the storage I was in because they were renovating so I went to Life Storage on N.Power Dr. The young lady by the name of Donnette was exceptionally great she made my transition so easy and great. She provided excellent customer service. Love my units.
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Ronsard Francois
Am a customer at life storage on North Power Dr. I can say the new lady there have excellent customer interaction skill, I believe her name is Donnette. Am happy with the experience I had with the professionalism that I decided to get another unit.
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chennette robinson-winston
Had no problem im very pleased with the selected staff for the past three years. Has been a awesome knowing them. However im ready to received free rewards. For being a loyal customer.Thanks in advance
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Ceria Lewis
IVE BEEN WITH LIFE STORAGE FOR ABOUT 9 MONTHS NOW AND I MUST SAY IM HIGHLY SATISFIED BON BON HAS GREAT CUSTOMER SERVICE SKILLS VERY UNDERSTANDING AND ALWAYS SMILING KEEP UP THE GREAT WORK!!!
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Davindra Muthusami
Right when I went in to the store miss bonbon gave a nice smile and said welcome to life storage how may I help you she help me find a perfect unit , and she got me a good deal.
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Antonio Fiol
Excellent customer service from Bonbon and Donnette very professional and fun personality glad to have them helping me, my need it meet and i am very happy.
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Mrs Satchell Satchell
Joe is a very rude guy. This place is a mess he need to learn better customer service. I would not recommend you trust your belongings with him.
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Barbara Black
Dont set up online payment because I did and it didnt work. They knew they had a problem with it in the past but still charged me a late fee!
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Joseph Cadet
Second time Customer and I must say my visit wad awesome miss Donnette is a very intelligent young lady. Am satisfied with my unit.
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Dee Santora
I dont like them two women they talk to u like there better then u they always on breakthey need to find new people
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Don Diegue
Just want to say thank you Bonbon for your help,got the space that i need in 15mins,good customer service
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jhamari sowell
Bon Bon did such a great job helping me today! She was very attentive and friendly! She needs a raise!
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marcel deravine
Every time I go to this location I am satisfied with the customer service those two ladies offers.
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Mocha Redd
Excellent customer service from those ladies, happy with my unit and the service.
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Kevin Jordan
Joey was incredible detailed. his customer service was on point thank u!
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Zamariah Jones
Love the customer service... This store cant move without JOEY LOPEZ!
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Malcia P
Bon Bon is amazing and exhibits extraordinary customer service!
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roberto bobadilla
great service! definetly would recommed
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Tonya Noel
Good customer service thank you Joe!
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Flore Cajuste
Bonbon was very kind and courteous.
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Grace Sp
Great experience. I am satisfied!
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Joshua Witt Braswell
Excellent service!!!
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Derrick Miranda
Joey is great!
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Lorenzo Allen
Excellent!!!
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Anthony Gomez
Amazing