Address: | 11555 Lake Underhill Rd, Orlando, FL 32825, USA |
Phone: | +1 321-422-4888 |
Site: | mygym.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–6PM |
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F Yacoob
This place is okay in the sense that the coaches are really nice. The curriculum gets a little boring if you go once a week and is literally the same if you go multiple times a week. After a while, my kid just wanted to play with the bouncy balls and well, he could do that at home. The main reason for the poor review is their cancellation policy. And I suppose if you wrap anything in the word "policy" what rights does the consumer have? Once a member decides to cancel, they have to pay for one more month, regardless of whether or not their situation/schedule allows them to attend those classes they pay for. And of course they use the nice tone, "oh were so sorry but thats the policy, and of course we dont want you to pay for something you cant use, so heres a gift card you cant use or a punch card you cant use" (because if you COULD then you wouldnt need to cancel!) They claim they told me about this when I signed up but neither my husband or I remember, so who knows? What I do know is that they have lost my son as a customer. I probably wouldve taken him back when I could because at least he got to interact with other kids once a week, and any future babies, but now I definitely wont because of their user-UN friendly policies.
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Daniel White
Staff is great! We had a birthday party for my six year old daughter here and it was well worth it. The kids had a blast and the staff had well planned and executed activities for the kids, that kept them going, going, going and giggling with delight. Birthday party was Frozen themed and they had multiple activities planned that took this theme into consideration. "Snowball" throwing with little soft balls, "snow" with a bubble machine and so on. Communication was good both leading up to and during the party. Facility is clean and fantastically fun for the young kids. It was obvious the staff had good experience/training working with kids. Any time one kid started to get upset they were masters at distraction/re-direction to head off a tantrum. Would definitely recommend to others.
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Nick Adams
Beware, membership cancellation hassles! I actually didnt have any problem with the classes we were a part of at MyGym Orlando. The staff was friendly and its great for children to get that early social interaction. The cancellation policy is rather annoying (and shady?) though. We wanted to cancel our membership due to scheduling conflicts and have been told that we have to do so in person. Were really busy right now and its difficult for us to get out there, which was the reason we were canceling in the first place. I dont enjoy the added hassle so wanted to warn others of it. We probably would have gone back to mygrm once things calmed down for us, but the cancellation policies are certainly a turn off.
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Piper Vargas
We love MyGym! My almost 4 yr old started doing baby classes here at 10 months old and last year he attended the preschool prep classes. Ms. Lili and Ms. Andrea are the best. They are so good with the kids and so thoughtful with the program. My son has learned so much and he also brings home the cutest crafts. We loved it so much that he will be attending next year too!!! My other son is 17 months. He loves it as well and attends classes. The facility is clean, fun and a perfect indoor activity in FL. Ive also organized play dates here and Bruce and the staff are all so easy and wonderful to work with. I could go on and on!
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Megan Leonard
Ive been taking my baby since he was 8 weeks old, now hes almost 9 months. Hes been stimulated by movement, songs, and activities, and loves it! When the Hello Song starts, he claps and bounces with excitement. The instructors are friendly and really try to get to know the children, while always keeping safety and cleanliness a priority. Its fun for me, as well, to get to know other moms and learn things we can do at home. It also gives my baby a chance to interact with others since I stay home with him. I highly recommend!
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Angie A
Scroll down and read Nick Adams review. Very accurate! Personally I had been here before for several childrens parties and loved the experience so I signed up for a few classes. I got into an injury shortly after and wouldnt be able to take my son so I tried to cancel and get refunded through the company. They refused. Luckily, since I had not used any of their services I was able to get my money back after filing a bank dispute!
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Misty Singer
I cannot tell you enough wonderful things about My Gym Waterford Lakes! The preschool prep teachers are beyond magnificent! Ms. Lili and Ms. Andrea were the most loving, attentive, meaniful teachers I e ever come across! (And u ran a preschool for 5 years!). They are super creative in their teachings and always has a smile on their faces. If there was a review above 5 stars, it would definitely go to them!
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liliana pena
I have been a preschool teacher for more than 20 years and this is my favorite work place by far!!. The owner (Bruce) really cares about the families and the children. He invests as much as possible on supplies, gym equipment, art materials and learning toys. Im a happy My Gym teacher!! I recommend this place and the Preschool program to all the families out there. <3
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Kris Tatum
We have been a member at My Gym in Waterford Lakes since it opened. My son absolutely loves the classes and I love the moms that I have met in the process. It has been a wonderful experience for both of us and I would recommend My Gym to anyone who needs some activity for their children.
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Linda Screws
the time my children spend at mygym is the highlight of their week. We cant get enough of this place! The staff is energetic and captivate our kids attention while teaching tumbling and gymnastics. 10 out of 10 I recommend mygym waterford lakes to all my friends!
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Velana Grover
My kid loves it here since months old and even more every day in his 2s. The coaches that work with the kids are so good at their job and interactive with the kids. Parents Night Out is also a hit and a win-win for all!
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Jodi Miller
We love MyGym! Both my two year old and my five year old have shown great advancements thanks to the care and teaching from these classes. Confidence, coordination, balance, strength, and fun!
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Richard Blanke
Coach Kyle and coach Katie ate awesome! My daughter loves them!
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Jim Gallogly
Awesome birthday party for our 3 year old
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Navarro Janexis
Is so good for my baby.