Address: | 3370 Dundee Rd, Winter Haven, FL 33884, USA |
Phone: | +1 863-875-6007 |
Site: | napaautocare.com |
Rating: | 4.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–4PM Closed |
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c elise
Had car towed to Adkins as recommended by AAA after car kept overheating. They were very busy so took a couple days to get car looked at. They gave me a call and let me know the water pump went out and suggested while they were fixing pump to replace timing belt as well. I was concerned about price but was happily surprised being very reasonable and excited to get timing belt out of way also. Got the call it was ready the next afternoon and being my first time at the shop they were extremely friendly and thanked me several times and apologized for the delay which i appreciate in any business. Great customer service, mechanics, and prices. Definitely plan on going back when another issue arises.
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Diana Rinehart
Very informative and understanding of multiple car issues, very happy with work done in a professional manner. Owner is a Christian and has time to understand your issues and is always willing to help out and make your car issues work with or without money they are willing and can work around what needs to get done, till you get the money needed to start the fix. A plus plus....for a positive and loving shop owner...no need to go else-where they are worth your time and money!!!
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David Barratt
Our college student son broke down in WinterHaven recently on his way back to visit us in Cape Coral. At 6pm he found Adkins Automobile who diagnosed, as brake problems. Not only did they stay and work until the job was completed, many hours into a Friday night, Robert (the owners) wife drove around getting all the parts, plus they loaned Oliver a truck to go out and get food. This is service way and beyond past normal. Thank you Robert Adkins and staff.
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Joshua Stephens
The owner is really polite and gets his stuff done asap and supports the fact that if anything fell behind schedule he offered his vehicle to us being that our vehicle needed a lot of work and considering the prices of the parts we needed the labor costs werent anywhere near as bad as 90% of the places in Lakeland itself, this Winter Haven location is top notch and I recommend his services to anyone in need of automotive support.
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Cathy Benedict
Best customer service and beyond reasonable pricing!. Traveling through Winter Haven from Pennsylvania we needed service and this owner went above and beyond any service station Ive been to as a stranger passing through. Even knowing we might never return he made sure we knew what was wrong and what it might cost to fix it. We are returning to have this honest and thorough mechanic fix our vehicle.
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Josh H
Very pleasant experience! I dropped my car off at 11am to get an A/C evac & recharge with no appointment and Robert said sure no problem we can do it right now he called me an hour later said it was done and charged me a half hour labor and 18oz of Freon. Unbeatable price and service. A/C works perfect! Thanks a lot Adkins will definitely spread the word!
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Cheryl K
Adkins is the Best place for HONEST Auto repairs. They actually have called me to let me know my repair cost would be lower in cost by being Honest . Robert is an Outstanding Honest Man. I would not take my truck anywhere else. Excellent Service, Employees, & they will not try & say you need everything under the sun. ADKINS = HONESTY !!
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Curtis Makovec
These days finding a shop that you can trust is challenging at best. Robert Adkins is not only very good - as well as reasonable - but is completely trustworthy and doesnt try to "fix" things that arent broken. You wont find a better shop to do business with! Good people!
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Sharon Jouppi
In and out service. Head mechanic was very kind and knowledgeable. Best a service we ever had. Love the customer service lady. Just couldnt be happier. Will never go anywhere else. Thank you so much!!! God bless you all!
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Hunter Carter
I could not recommend Adkins Automotive more. Robert was knowledgeable and professional in explaining the repairs they were going to do to my vehicle. Thanks for the quick turn around and great customer service.
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Mary Ellen Green-Breen
Excellent service! Kept up to date on all repairs needed and cost. Efficient and fast. Pleasure doing business with them. Thank you Robert for the great job you did.
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Lori Clinch
Owner has integrity, were willing to offer me ride if needed, regularly kept me up-to-date on progress & pricing of my repairs
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Jd Ghuman
Friendly, honest, and a good price. I would definitely come back here whenever Im in town and need service on my car
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Eric Gabel
Great job going over everything for me, and pricing was not bad. Truck ran like new when they were done!
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Stephanie Cahill
Extremely accomodating and kind to their customers. I would definitely go back!
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Mitchell Paulk
This is the finest customer service Ive seen from a mechanic shop.
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Robert Lightsey
Robert at adkins is the most honest mechanic that i have found
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Marco Magiolo
Those guys are amazing. Robert is the guy!!!
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Terry Simpson
robert is the best, goes the extra mile