Address: | 3360 Chamblee Tucker Rd, Atlanta, GA 30341, USA |
Phone: | +1 770-457-5298 |
Site: | harmonymassagespaatlanta.com |
Rating: | 4.3 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
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Jaime Chandra
I treated my boyfriend for his birthday to a couples 30 min foot massage, 60 minute body massage, and a 60 minute float. The floatation tank experience was 5-stars, but the massage experience left much to be desired and I would give it 1-star, hence the 3-star review. The entire experience felt very rushed: we moved through 3 rooms during our visit and felt the relaxation jolted away as they rushed us from space to space. We made appointments over 2 weeks in advance and they werent overly busy. We also had to correct the therapists during the session multiple times as their technique did not justify the pressure. (I love pressure, but deep massage without skill is dangerous) I gave feedback to the manager whose unapologetic response left me feeling like they didnt care. Upon checking in we were asked if we wanted relaxation or therapeutic massage for the body massage, plus what areas to focus on. My BF wanted focus on his neck, shoulders & back. I wanted a full body massage with even focus across all regions. They started with the feet soak in chairs in a room with a TV muted with music on. After the soak, the ~20 minute foot massage was next. No communication, they just grabbed your feet and put the recliner back. My boyfriend commented that he watched my toes being worked on while his toes were never touched. Both therapists used fast & repetitive strokes, with a lot of pressure on the arch of the feet. I had to tell the therapist to move to a different part of my foot. Other areas of the feet were almost completely ignored while some were over-worked The hot stone portion at the end was nice until he put the hotter side of the stone on the top of my foot which burned. Next up, body massage. Both therapists got onto the tables to increase their pressure. When the male therapist got on top of the table with his knees on either side of my ears straddling my head, I could feel his pants on the back of my head. In 20 years of receiving massages all over the US my head has NEVER been straddled. After some amount of time, my back felt over-worked. I said I wanted to turn over. He told me to hold on & left the room. I looked at the clock & 36 out of 60 minutes had passed. I decided to turn over before he came back. . I asked for my legs & arms for the rest of session. He said "head too?" and I said "ok" - After some very fast and hard strokes to my forehead, he started to put my head into a neck stretch & I stopped him. At this point, I did not trust him to be able to safely stretch my next and stopped him.. I told him to please focus on my arms & hands. He worked on 7 out of 10 fingers, which is a sign that he was NOT focused on what he was doing. He finished putting pressure on my thighs, but the buzzer rang & he stopped before finishing. My partner said his therapist did not do the focus on the neck & shoulders as he asked for, spending most of the time on his back, with some work on the legs, head, and neck. He was not warmed about the host stones and he said the experience was jarring as they were very hot and unexpected. For him: 45 minutes face down & 15 minutes face up. For me 36 minute on back & 24 minutes on head, shoulders, arms, which would have been the same as my partner if I had not requested a change. I asked for full body & got mostly a back massage. We will definitely go back for the floatation tanks. We plan to give the massages one more try, doing longer feet massages and asking for relaxation instead of therapeutic for a shorter time period, emphasizing not to spend 2/3-3/4 of the time on the back. Full disclosure: I am a 10-year licensed massage therapist who uses hot stones in my practice. I have thousands of hours of training and special training for hot stones to secure liability insurance. I am concerned this staff does not have the adequate training and skill to be using deep pressure or hot stones. Straddling a clients head on the table is also a questionable practice.
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Magaly Whittaker
The manager at this location was extremely rude.I went few times for body massage but Tonight i went for a foot massage i asked for the girl who took care of me before. She came started the foot massage and left. Then later on somebody different came in. When i asked for the other girl. The manager came in and explained that the other masseus got a 2 hr of body massage where she makes $70. and a foot massage she makes only $10 and is something they give to their employees when there is no anything better to do....Very "Nice" Explanation First of all they charge a $100 for 2 hrs. Meaning the employee makes $70. More than the house Really?. It sound unreal to me..Anyway I found it. Very unappropiate comment to say to a client. To make it worst i explained the manager that the night before i left a tip in my credit card and bopefully she was awared that i didnt leave without tipping. The manager jumped saying i was insulting him insinuating they dont give the tips to their employees??? and i can leave the place right now? because i ofended him. Excuse me??? I strongly believe to react like that something is going on there with the tips. There was no reason to be rude with a client who was just asking. . This manager should be better at a retirement home or at his house. He has no customer service skills. Terrible
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David Ojeda
I have been coming here for quite a long time. I like the service. I got what i was paying for. But today they lost my business. Reminding clients to tip on full charges, when using discount coupon....reasonable! We often forget that tipping should be based of suggested prices. Good call... But trying to convince you to tip 20%, regardless of service....and all this while masseuse is present,NOT ACCEPTABLE! This company must be makings hundreds of dollars an hour. Telling me that they are concerned that masseuses do not make enough money and that we (clients) need to pick up the tab, preposterous! Come on, increase their minimum wages or train them on therapeutic massaging but do not make clients believe that is their responsibility to pay the masseuse salary. We would be better served by hiring masseuse directly, and pay them the total 75.00 rather than the 15.00 tip. Tips are are a matter of social custom. In day spas, 15-20% is typical, but we know this is not a spa. We even forfeit being able to communicate fully in English with the masseuse for the benefit of a low cost rub down. I hope they are not underpaying their employees.
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Miss Trang
So me and my boyfriend decided to come to here for the first time. We wanted to relax and celebrate our anniversary by getting a couples message. So the place is pretty and looks perfessional but the employees were not professional. They didnt communicate about the pressure that we wanted so we both was in pain throughout the whole massage. My boyfriend had a female and I had a male. His name was Michael. He literally used all his body weight on my body and used too much pressure where it hurt to where I felt like he was going to pop one of my bones out. I told him it hurt and he didnt change the pressure at all. Then we had 8 minutes left but they left the room where their saying anything so we thought it was over. Overall, we both had a bad experience. It was not relaxing at all. I just felt like they are not licensed to do this type of work. Our body is both now sore than when we first walked in.