Address: | 3800 Howell Ferry Rd, Duluth, GA 30096, USA |
Phone: | +1 770-623-3090 |
Site: | discoverypoint.com |
Rating: | 3.3 |
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Sara
If I could give them less than one star I would. I worked at this facility for around three months and had to quit to leave for school. When I told the owner I was accepted into an internship program and would need to leave the company sooner than I thought she flat out told me flat out No. I was often left in a classroom alone with way more kids than were allowed. One of the children had anger management issues and on more than one occasion injured other kids. He would have an episode minimum twice a week but was not removed from the facility because the owner was close friends with his mother that worked there. Close to the end of my employment one of his fits started with him throwing chairs and wooden blocks at the other kids. When I stepped in front of them so I would get hit instead he got angrier. At this point he was out of control and scratching his own face up. I wrapped my arms around him in a bear hug and proceeded to remove him from my class to keep the other 30 kids safe. At that point he grabbed fist full of my hair and began banging the back of his head into my face. He was pulling hair out in clumps. When the directors finally came to help they took him up front to see his mom and get some candy to cool down. Now I am crying and bruised. The director acted like I was the problem and she didnt have time to help me when she came to the class to give me a restroom break. I was rushed to get myself cleaned up and back in the classroom. Later he came to me with his mother and she told him "Say sorry so we can go home." he looked at her like it was the worst thing ever then groaned before saying "Sorry." She then told him to get his stuff so they could leave. He was back in my class the next day like nothing happened. The stories I could tell about this place would send every parent that trusts them with their children running for the hills. The only advice I can give is stay as far away as possible because you dont know what happens behind closed doors.
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Brittany Marker
My son has been to four different day cares, and Discovery Point #3 has been the best one. Before enrolling him two years ago, I toured a Discovery Point in Roswell and was not impressed. ALL DISCOVERY POINTS ARE NOT THE SAME. The staff in Roswell did not seem warm and comforting, which is exactly what I needed for my then two-year-old who had to come in as soon as the facility opened, and their cafeteria had bare white walls where he would have to sit for over an hour before teachers opened their classrooms. This tour almost kept me from trying out the Discovery Point in Duluth. Thank God I decided to go in anyway! I remember popping in after 5:00 for a tour without an appointment because I had just rented an apartment in the community next door. The then assistant director (who is about to be promoted to director), Ms. Sara, welcomed me with a warm smile and gave me a very thorough tour although Im sure she was very busy. Their cafeteria was covered in a brightly colored mural painting, which made me feel comforted for my son who would be there so early in the morning. The classrooms were very nicely sized (bigger than what I had seen for 2-year-olds at Kids R Kids), the children all seemed happy and engaged, and the teachers made me feel like they would embrace my son in a new environment. My feelings were confirmed very quickly after only a few days - my son loved it! It was such an improvement from our previous daycare, where he would cry every morning before drop off. Fast forward two years and he has had FABULOUS teachers for pre-k: Ms. Genevieve and Ms. Claudia. These two have helped my child write, sound out letters, count to 100, and come up with the most creative lesson plans - they made a mechanic station for imaginary play! I am very thankful for the time we have had at Discovery Point and are only leaving because we have moved. So thankful for this place!
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Brittany Freeman
I would not recommend this childcare facility to my worst enemy. My 2 yr. old son was so excited about going to school and learning, so I decided to enroll him in this facility. The first 2 days were good.....however by the third day I started to notice his attitude changing and him repeatedly telling me he did not want to go. He never cried when I initially dropped him off....but one day he just sat silently at the table and began crying as I left out towards work. I saw him through the glass door of his classroom and I felt horrible. So I decided to pop - up on him during my lunch hour. Boy am I glad I popped-up. Immediately when I came to visit him around 11:30 am..... I saw one of the teachers (Ms. Mary) viciously snatching him up and throwing him down on his mat and throwing his blanket over his face for "nap time".......The whole attitude behind this interacting was very disturbing. It was like God showing me a snapshot of how the staff handles children. I dont handle my child that way and I definitely wouldnt handle anyones elses child that way. Immediately I had an impromptu meeting with the Director, the teacher (Ms. Mary) and the Assistant director about what I witnessed with my own eyes. The Director seemed sympathetic, the assistant director was disinterested and the teacher (Ms. Mary) was pointing the finger at my 2 yr old son.....telling me "You dont know your son, when hes here in daycare" ....long story short..... I withdrew him from there THAT DAY and Im not sure if the teacher was ever reprimanded or not.....but I knew after what I saw that teacher do and after that meeting with the staff.... My sons care would be below average....and the trust between me and the staff was completely gone. I WOULD NOT recommend this childcare facility.
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Anonymous User
Awful staff! Horrible owner! This is the worst daycare I have ever experienced. The first issue I had with Discovery Point was when my son’s elementary school called me to inform me that they failed to pick him up. How could they forget my child, they never forget a payment. The next big issue was the final straw. My child had to go to the bathroom and due to the fact that they were outside and no one was inside of the daycare he was told he had to wait. Needless to say he could not hold it, but they failed to call me to tell me. My son was in his own urine for over 2 hours. Once I called and spoke to the owner Michelle Malizioso she said to me “Why didn’t you not notice the stain on his clothes when you picked him up?” This woman has a problem, when I pick my son up I am looking at his face not at his crotch. And I saw the stain before I made it home. She told me that his teacher said he was fine, he still played, and the children did not bother him. I informed her if they had enough time to go through a timeline of what my son was doing, they should have seen the huge urine stain on his clothes. And anytime my child has to go to the bathroom let him go. She said, “I stand by my staff.” This place is awful!! Do not send your kids there. I am going to post and blog everywhere I can to expose this awful day-non-care!