Address: | 1570 Holcomb Bridge Rd, Roswell, GA 30076, USA |
Phone: | +1 770-645-2345 |
Site: | planetfitness.com |
Rating: | 4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–7PM |
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Anita Letendre
I went to the Roswell Planet Fitness who informed me that the balance was due that month because the payment did not go through. At this point, I had not received an email or phone call to let me know that it did not. When I checked, they had my card number on file but the expiration date had changed. It had not expired but had the date extended due to the re-issuance of the card to a more secure card. The clerk confirmed this. When I presented my card, they stated there would be a $10 late fee and even if they didnt charge the late fee then, that it would still need to be settled at some point in time in order for me to continue at the club. At no time did I get a call requesting new card information or to inform me that the charge did not go through. Needless to say, I am very disappointed in Planet Fitness at this time. For one thing, if I had a call or an email, I would have told you of the new expiration date which I was not aware of and thus avoided the non-payment. The crew was unsympathetic, unapologetic to a member who had been paying and willing to keep paying who only had a mishap with a credit card expiration date.
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ben callahan
I like this specific location because its a judgment free way to exercise, its like having all the motivation of having a gym coach without all the yelling and the staff is really laid back, they do alot of work cleaning in the gym and they work long shifts so i sympathize with that and i used to work a similar job so i know what its like i hope they dont get to many gym member complaints and i hope everyone decided to get a black card membership because it really is worth it i go here twice a week sometimes even 5 times a week the location is convenient for me some of the staff members are so chill and they really are the plug this review is 4 stars because im sure better gyns exist in the world but im satisfied and content with what this gym has to offer i just wish they would close at 12 AM on fridays instead of 9 PM
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Willie Ward
Just signed up here. Went to use the stand up tanning bed (early in the AM) and it was gross.. just gross... No WIFI?? WTF probably would have been a deal breaker had I even thought to ask. Anyway Im under a contract now so hopefully you see this (check your yelp reviews) and step it up. 3 stars because the machines are in good working order and the actual gym is as clean as I would expect.
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Ambassadors Christ
I recently moved to Atlanta and definitely like this gym. Even when i was just a visitor here i would come to this location and they are helpful, personable, and clean. They have generally everything Im looking for especially the yoga type workout balls that i think EVERY location should have. This gym location is awesome and diverse and i hope they keep up their amazing service
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Laura Williams
So far so good. Beats L.A Fitness with a stick. This one is clean, theyve got equipment that is not rusty and actually works! The 30 min workout room is just what i need. L.A fitness doesnt have anything like this. Oh, and those massage beds.. lol sold! Im never going back to L.A fitness. Oh and free food on the 1st of each month... Who does that? Planet fitness (Roswell) does.
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Jessica Mitchell
Just went today for the first time. The staff are great. I wanted to tan and was going to but the goggles, left my card at home and the young man with glasses (Nick) offered to pay the 1 dollar I was short. I left L.A. Fitneds to come here and the machines, prices, people are all AMAZING! I will be back tomorrow and cannot wait! THANKS PLANET FURNESS ROSWELL!
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Kari Magnussen
Always clean and all the equipment works. I do wish they would take out the 30 minute circuit (never see anyone using it), so there was more room to do non-weight or machine workouts.
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Alex Aguirre
I frequent this gym location just about every week. I never really have any issues. Most often its very clean and not overly crowded, at least when I attend during the night.
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Juanita Calloway
I didnt get the tour that was mentioned in my welcome email. And my welcome was far from warm. It was tepid at best. So far, not so good. The location is convenient, though.
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Beau Berton
No customer service and just a typical big box gym. If you want to pay a lot of money for a bunch of cardio machines this is the place for you.
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Christie Thomas
Worst customer service. Not willing to work with me when I hadnt transferred my membership after recently moving cities. Horrible management.
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Noir Bella
Cleanest facility ever ..the staff are always friendly and helpful and they keep the bathrooms and showers spotless
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Betsey Veras
When its closing time they shut everything down 20 monutes before closing time. Like really?!?!? I need a new gym!!!
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Kenny Wyatt
Nice and inviting staff,clean, wonderful shower and restroom area, hood hydromassage times when not busy, thanks
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Demarkcus Taylor
One of the worst gyms Ive attended from equipment and supplies to the horrible Management Id never recommend
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Michael Barlow
Its a gym, only downside is: The weight selection does not go very high. Get creative and work your negatives.
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International Produce
The Best Im loose 20 pounds in 2 months IS THE Best Money invest for my health. Thank Miramar Fl Team
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Airam Nemrac Velavill
I love... because the care is excellent... well as always this clean... and my training is perfect...!
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Rachel Paradise
The 30 minute workout is great. That plus some cardio & Im in & out in no time. Isaac is the MAN!
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MiMi Barbie
Went there for the past year 2015 and made it to my goal of -30 lbs. So u can say Im satisfied
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Kyle McNulty
Im not a big gym guy but its fine, the staff are always friendly and its surprisingly clean.
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Mario Blaylock
Always a great workout for me. Planet fitness is awesome, their concept fits my personality.
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Krista McAuliffe
Friendly staff. Good equipment and plenty of it. Non-intimidating atmosphere
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jordan moore
Always love it! Gets the job done, love the staff. Especially the night crew
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Jean Perez
I like it here because, there is no judgement and it is always clean.
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Taryn George
Love it! Its bigger than my home club and the staff is friendly
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Jay Meigs
If you dont need a pool, sauna or hot tub, this is a great gym
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Linda Etherson
Excellent facilities, clean new equipment and competent staff.
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Dianne Patterson
Comfortable atmosphere, friendly staff plenty of equipment
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kellie davenport
I love the equipment and the location I go to is spacious.
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Chasity Sanders
Well lit location, clean, ample parking, feels safe.
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Jeffery McCoy
Work @ or near in Johns Creek
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Karen R
Best Planet Fitness in GA.....
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Williams Valerie
Horrible Customer Service!!!
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Ally Woods
Love the tanning beds!!!
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lorraine carr
Always open always clean
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Gabrielle Salazar
Clean gym. Nice staff.
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Hawk Hagebak
Fun place to workout.
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Victoria Briars
My favorite gym!.
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Bo Ernest
Great and Cheap!
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laci teal
Nice clean gym
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Larry Giveans
Good PF!