Auto Butler

1706 Homer M Adams Pkwy, Alton, IL 62002, USA

Address:	1706 Homer M Adams Pkwy, Alton, IL 62002, USA
Phone:	+1 618-462-7411
Site:	altonautobutler.com
Rating:	2.9

Location

Photos 5

Reviews 15

Nick Roady

When compared to similar services Auto Butler is really at the bottom of the list. I regularly use (bi-weekly sometimes) comparable drive through detailing services and its amazing how serious other places are about cleaning your car. They have guys cleaning your wheels by hand, using proper lint free drying towels and going over over each surface to make sure you leave with an incredibly clean and dry vehicle. Ive always been disappointed with Auto Butler. Every once in a while I think to myself "lets give them another try" as I recently did. Once again it was a bad experience. They use red towels to wipe down your vehicle leaving it streaked with little red fibers everywhere. They have never completely dried my vehicle so when I drive off soapy water streaks down the side leaving spots (not to be nitpicking but its a $40.00 wash - there should not be water spots). More than once Ive paid for something such as tire shine which did not get applied and I had to remind the supervisor to apply it. I have even watched one of the employees drop a towel on the ground and pick it up and use it again on someones vehicle. Auto Butler is really the only game in town of its kind until youre across the river. Without any real direct competition its easy to understand why theyre not stepping up their game like some of the other places.

Anonymous User

What a joke. I get my car and truck done every 2 weeks. I just took my truck in and ask the guy if they could do a better job this time. He said oh I will make a note. Well if you want your car clean then you need to do it yourself or take it to one of the other places before you take it to auto butler. I told the guy they didnt van my ashtray the last time and guess what they still didnt do it this time. The Windows looked like crap,the interior the same the outside was no better. I called to complain and was told I would get a free wash the next time. I told him no thanks. I am done. There are a few places in the area. I can pay $10 and up. I am not that picky but please.

Gregory Cress

My experience was poor, I previously had dogs in my car and specifically asked for their best package (butlers best with all the extra options $134.93) and if it would cover getting all of the hair out and they said yes, when I returned for my car it still had trash under the seats and excessive hair everywhere. So I called and they said bring it back, so I did and still there is hair under every seat, they did not even move my seats to clean. The service inside was good but the quality of work was poor and I will not recommend them or return.

Allie Sutton

My experience was fine until I noticed the huge, black scuff marks all over the ceiling of my 6 month old, brand new car!!! I finally spoke with a manager and he informed me they would review the video cameras from when I was in and could possibly scrub out the black marks on my light gray interior- undoubtedly damaging my car further and making the appearance worse. I will never do business here again!

Chris Ellison

Full service car wash, inside and out. Interior vacuumed, automated exterior wash, towel dried by hand and all I have to do is wait. Options include Armor All applied to interior surfaces, Rain-X substitute, and air fresheners. Prices roughly $15 to $40 based on options and vehicle size.

kim voyles

They did a nice job on my car. The inside was clean. The outside was could have been better there were still bugs on the windshield and front of my truck. I figured with Butlers Best they would have got them all off.

Craig Stoeckel

I didnt get the service I paid for. There was visablly still stuff on the dash board and on the carpets. I spoke with the manager who said well we did it and he left it at that. Poor job and customer service

Rob Craft

Hidden gem in Alton. Not sure why I waited so long. My vehicles shined after going here and these workers really put in some serious effort in doing their job to make each and every car shine.

Robert Woodruff

Dont get any add on services. Paid 30 dollars to have all plastic whiped clean. I then went home and whiped everything clean myself. Poor job.

Tony Jenkins

Very good service. Get my car washed here all the time. You get a free car wash with oil change also.

mike russell

Car had soap on it and did not get bird drippings off.

Summer West

Only place I can find that shampoos my car seats.

Jerry Huckins

Forgot to vacuum my trunk.

Richard Thyer

Best carwash in Alton.