Address: | 817 Stratford Dr, Bloomingdale, IL 60108, USA |
Phone: | +1 630-295-9474 |
Site: | erskinereeves.com |
Rating: | 3.9 |
Working: | Closed 10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 8AM–7:30PM 10AM–4:30PM |
OH
OhThatsEbb
Today I went in this facility happy as ever to get my eye lashes done. Since I saw their ratings online I thought this was a great place to get my lashes done at. Also I went in the salon and waited for the lady that was supposed to assist me. I had bought strip lashes of my own for her to put on. Eventually she came and told me to have a seat and when she was applying my lashes they didnt seem as though they were on my lash line. And as she was pressing my real lashes with the false ones she was also pressing on my eye lid and now I have this bump on them from her pressing into my skin with the tweezers.. After she got done I was upset they didnt come out how I wanted them to. The lashes were I top of my lid not on my lash line.. She knew I wasnt pleased with her work.. But charged me anyway and I gave her the money for the poor labor. I was highly dissatisfied with the results. As soon as I walked out the store I pulled them off my lid. And she walked out with me and asked if I took them off I replied with yes. And shes replied "oh well I got my money anyway" and continues to walk. Then turned around again and started schooling me on the style of lashes I picked out. I love the style of my lashes. She just failed to put them on how they were supposed to be put on. Then showed my pictures of herself. And her false lashes didnt look nothing like how she did mine.. So i dont know why she would send me out looking like how I did.. To me I was more on a professional base than she was. Also she did not care about her work only the "money" in this case. And if one employee is only about the money and not the quality, some other employees must be like that too... I would like I refund but I just walked out in disappointment. And my birthday is August 2nd and I just wasted my money and time in erksins reeves salon. I believe her name was zadiya, short lightskin black girl.
JU
Just Me
Giving this place a 1 star is being generous. My daughter and I walked into this establishment to obtain a tapered cut at the nape of my neck. We asked the young man about putting some type of lines or maybe a design after cutting that area low. He preceded to chuckle and say to us, "Im not cutting lines in the back of her hair, that is too young for her ." " She needs a mom style. " So after feeling humiliated I then proceeded to tell this young man that if Im paying for it then you should cut my hair the way I want. He just chuckled at us again. I showed him a picture of a design and said that I would like something like this or something close to it. The design was a swirled line with a couple of v shaped lines nothing obscene or offensive. He quickly said "oh no that is too young, we have people that can do that but we cannot cut that in your hair." I felt really humiliated and a little frustrated that this young man was determining what I could have in my hair based on what he preceived my age to be. No I am not a 20 or 30 year old but I do believe that a forty-year-old woman can determine how to cut her hair and you should provide the service that is being paid for, a haircut. Workers should not allow their personal opinions to cloud their job duties. So as we walked out of the shop a couple of the other Barbers thought it was funny and laughed and commented "oh man you ran them off." I am strongly disappointed in this facility and the way they treat their potential clients. I will never recommend this business to anyone and I can only hope that this young gentleman is not a manager because he has poor people and business skills. GREATLY DISAPPOINTED IN THIS ESTABLISHMENT!
LU
Lucas Childers
Made appointment online, received confirmation email for the time and date (next day), then get there only to find a "scheduling error" happened and no appointment was set for me. No call, no notice, and could only offer to put me on the list and see if there was time to fit me in. Didnt get a haircut and waste of time, not professional at all.
BL
Blue Explorer
Do not go in there if you have not scheduled an appointment you will have to wait 2-3 hours for the next haircut, schedule an appointment!!!
AN
Andrea Koehler
I had a great experience and loved my hair style. Very satisfied with the service. Will recommend will return.
AD
Adonis Wiley
Great environment. Not the best barbers over priced
MI
Michael McKenzie
Great fades and friendly atmosphere haircut was $22
JU
justin spencer
Great service nice people, decent prices
CH
Chris Gordon
They will make your life better
GE
Gerardo Moya
bad service racist people