Address: | 6055 N Northwest Hwy, Chicago, IL 60631, USA |
Phone: | +1 773-774-7333 |
Site: | norwoodautoservice.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
BR
Bryan Ulrich
I had a slow leak in my tire so I brought it in to be examined. Despite them being very busy when I arrived, they took the time to examine and fix the leak on the spot. THAT is incredible service that reflects the employees directly. They are locally owned and operated in my neighborhood, and thats how they treated me, as a neighbor. They were fast, efficient, and affordable. The service I received from their fantastic staff is the reason they have my business from here on out. I will also be spreading the word to everyone I know as to where to go for quality service that is done proper. Thanks again to everyone at NPAS. This has been a great experience for me where I didnt leave feeling like I was ripped off or that staff was pushing for unnecessary repairs to be done. You guys are great!
KY
kymberlee kaye Raya
I brought my mini Cooper to them and had a full warranty on my car for a protection and not only did they make me give them a check when I had a warranty they tried to cash it twice. The car was never faxed and I had to go to someone else only to find out that I needed an entirely new engine. After my experience I rodeo preview and they have been commenting on everything that I post in the neighborhood saying that I bounced a check and then I tried to scan my insurance. This is over two years ago and theyre still commenting which I think is completely unacceptable and unprofessional for a business. They needed to own up to the fact that they did not fix my car and try to cash a check when I had an extended warranty.
MI
Misty N.
Ive been taking vehicles to Jim at Norwood Auto Service for nearly 10 years and will continue to do so. No surprises--when work has been needed, they let me know before it becomes an expensive emergency and Ive found them to be less expensive in the big stuff than competitors. (Rebuilt transmission was about $400 less than quoted elsewhere back in 2009 or 10) Communication is great as is customer service and the facelift to the waiting area of the shop makes it easy to...wait...if thats what you need to do. Just make an appointment if you have limited time.
JO
Jordan Marsh
I live a couple blocks from NAS, so its easy for me to get there, but Id go there even if I lived far away. These guys (and gals) are really, really responsive, friendly, and knowledgeable. This goes not just for Erik and Jim, the owners(?), but all of the technicians as well. Im never surprised at the cost of a repair, they always call and let me know what theyve found, and how much it will likely cost, and they never do unnecessary repairs or incur unnecessary cost. Just a really solid group.
DA
Dariusz Zyskowski
So many positive reviews must mean something. I found out what myself, when I dropped off my car for breaks maintenance. Excellent customer service (I was driven home and picked up when my car was ready), honest estimate (I visited a dealership service first), reasonable pricing (with pretty generous savings coupons available on their website) and quick service made me a one happy customer. To quote Arnold: "Ill be back" :)
JE
Jessica Klish
I highly recommend NAS, not only are they reasonably priced. Theyre great with explaining whats wring. Show you old parts, pictures etc.. The honesty & good work theyve done to my vehicle has gained them my business for life. I recommend them for everything. NAS made my car feel like & drive like new again. Thanks NAS keep up the great work
JO
Jonathan Boothe
All I received was an oil change but they also did a full car inspection and made a detailed list of what needs to be replaced immediately and in the near future...even included pictures they send to your email. The people there were also very friendly and dont try to push any other repairs on you while there.
DA
Danielle Lambert
Norwood auto is a very welcoming place. They have a mechanic named Angel and Jimmy who has been working on my car for over a decade.i have never ever had a problem with them I will never take my car anywhere else... plus the owners son Eric is good
PA
Paul Lombardi
I took my car here for an alignment and they promptly service my car and also took time to explain what was done and what also needed to be done. I would highly recommend them to everyone.
DE
Derek Umerez
Jimmy and the guys are excellent mechanics!! Fixed my car next day as promised and even solved a previous issue I couldnt figure out. Would trust these guys to do another job on my car!
JO
Josephine Garozzo
Anthony was awesome! Called up, with a slow leak. They got me in and out in 15 mins. Fastest $20 I ever spent! And glad to do it! Their service was priceless! Thanks guys!
DO
Doug Doug
Jimmy did a great job on rewiring our Ford 500 to correct an electrical problem, and the price was very reasonable. I would recommend this shop to anybody.
TA
Tan Hoang
The people at this location was professional and they were a blessing and an answered to my prayer. I highly recommend the service to any future customer.
MA
Mark Lengyel
Went in for a battery swap, fast, convenient, they were friendly to me, the person behind me and the fed Ex man.
ER
Eric Kraft
Great honest mechanics doing quality work at a fair price, what more could you ask for?
RU
Russell Ruplinger
15 min & $10 later the tire was repaired!! Thanks for the quick turn around.
DA
Dan McGuire
Great service, friendly and knowledgeable personnel I highly recommend them
ED
Edward Indihar
Fair price great work