Address: | 6666 N Western Ave, Chicago, IL 60645, USA |
Phone: | +1 773-761-7979 |
Site: | sparklepac.com |
Rating: | 3.7 |
Working: | 7AM–4:30PM 7AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM Closed Closed |
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Anonymous User
My experience with Sparkle Painting Company wasnt great from the beginning. We had Gene come in to give us a consultation and quote. After a day or so, they did get back to us but quoted the wrong thing. We had requested a quote for living room built-ins plus paint/trim as well as recessed lighting. These details were specified during the initial walk-through but all seemed to slip through. But trusting Gene and his company, we spoke face to face again and agreed on a price for everything we had asked for. Although we verbally agreed on a number of specifics including trim (crown molding) from the beginning -- the companys disorganization led to many details that were not specified completely. After a few weeks of work...it was evident that we had to babysit every step of the process. Why go with a specialty paint company when the quality of their work leaves so much to be desired? Why should we have to point out the spots where the old paint shows through? Or the cracks around the window frames that were not taken care of? Or the dripping? In addition to the poor quality of work, it was difficult to get a hold of the company. We had wanted to plan every day ahead of time but Gene said things would be fine and so we trusted them to be on top of their work. Big mistake again! Very simple work like paint and trim dragged for weeks. In the end, claiming that trim was never agreed on from the beginning, they refused to do trim (after asking us to pick out the trim at Home Depot). We found it ridiculous since it was in the conversation since the beginning. Basically, the more we worked with Sparkle, the more we realized they could not be trusted to do the work they promised or use the best quality material. I wished they would have been open and honest about everything from the beginning but this did not happen. The only good thing about our experience was working with Chris, the electrician. But in the future we will contract with him directly.
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Anonymous User
Great company to work with this company was a delight to work with. the only con, (if there were any to begin with), was that the crew was a little chatty. I appreciated this, because it helped me feel more comfortable leaving them home with my family during the day while I was at work. However- after a long day at work coming home in the afternoon I just want to enjoy time with my family rather than shoot a couple jokes with the paint crew. Overall my experience with this contractor was above average and I would recommend them to anybody. Lets just hope their jokes get a little better ;)
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Anonymous User
Your employees were always very proffessional and curteous to Wright Hall staff and residents. The room clean-up after the work was finnished was immaculate. Over all we were very pleased with Sparkle Painting and their employees.