Proliance General Contractors, Inc.

1431 Opus Pl #110, Downers Grove, IL 60515, USA

Address:	1431 Opus Pl #110, Downers Grove, IL 60515, USA
Phone:	+1 708-778-3213
Site:	proliancegc.com
Rating:	5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed

Location

Photos 1

Reviews 7

Vladimir Shoshon

Positives: Quick repairs, great and timely communications, fantastic customer services, professional staff, no bad surprises, fixed the problem from the first time Negatives: Its my first experience with roof repairs, so please do not judge :). Their referral program could be stronger. Dont hesitate to ask them about it! Overall: It was a great and painless experience. I was so worried, but their customer service was fantastic and it helped a lot to reduce my blood pressure :). I would definitely recommend them! Details: Claudia came to our rescue from nowhere. I was very skeptical in the beginning, but she was professional and knowledgeable, so I decided to give it a try. We signed a PA agreement and surprisingly everything went very fast. Proliance did all the work: negotiated with my Insurance to ensure I did not pay from my pocket too much, got permits, brought roofers and fixed gutters. All that was well coordinated and at every moment I knew what is going on. For example, Kim (from Customer Service) called me when quota from Insurance arrived to inform about the next steps; Faraz (from Production) called me to schedule roof and gutters repairs. Claudia was a charm - answered all my questions and concerns in a timely manner. They also gave me a gift card for my neighbor referral (after I asked about referral program). The whole process took less than 3 weeks without a headache and minimum involvement from my side + a gift card (as a bonus). What can be better?

Shariq Shafi

Claudia was great...professional, friendly, and easy to work with. She explained our options, was upfront regarding dealing with our insurance company, and did not pressure us into upgrades that we werent comfortable with. Weve seen other roofing contractors come and try to claim they can have our roof fixed, but none of them were able to keep their word. Her colleagues on the phone were always communicative and never made us feel that we were on an island waiting for the process to move along. Thank you to Claudia and the Proliance crew!

Georgette Syverson

I have seen at least 10 other roofs be put on by them in my neighborhood and we would not have gotten a new roof without them. Im very glad we called. They seem like a really good company. I will be doing more work with them in the future!

Gabriela Garcia

Claudia was a great help during our siding replacement i would definitely recommend this company in the future

Margaret Keller

Claudia has proven most helpful to help us with our concerns. We enjoyed meeting with her.

Hammad Khan

Excellent company. Corey did a great job. Timely and professional.

Pterodactyl King

Phenomenal company and easy to work with!