Address: | 15754 South La Grange Road, Orland Park, IL 60462, USA |
Phone: | +1 708-349-8898 |
Site: | ulta.com |
Rating: | 4.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Lisa Doherty
Im over shopping at this Ulta. The customer service on behalf of the Ulta staff is terrible. Im not reviewing the salon or the reps from the higher end makeup lines. On the last day (this past Saturday) of an Ulta 20% off coupon, Ulta has 3 total cashiers working. The line was all the way to the back of the store. This location left up old sales tags (I didnt realize the sale was over) on some makeup and when I got to the register with my items they refused to honor the sale. They acted as if I was trying to pull something over on them. Not good customer service. Ill stick with Sephora.
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Tina Farlow
Some of these girls working need to realize they are not celebrities. They refuse to ask if you need help and walk around very snooty. If there 6 there...3 of them have very nonchalant attitudes.
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Jeanette Sweiss
Michelle, in the salon, is one of the BEST hair stylists Ive ever been to. Im a stylist myself, and I will never let anyone else but her touch my hair. Im talking celebrity status.
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Morgan Smith
Usually very good . Hard to find employees to help me though, theyre usually talking to either eachother or other customers. Very nice people and quality products.
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Anonymous User
the 2 blonde dummies in the cosmetics dept. are useless gum chewing morons who are very unprofessional and have no clue as to what their jobs are !
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Kristyn Granahan
Great customer service. Everyone was smiling and happy. Had help picking out the right color for my face, and she was spot on the first try.
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tutu A
They have so many brands I love shopping there. Some girls could be rude sometimes.
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Anonymous User
Im glad ratings are dated. I saw this and had to comment. I love Ulta!!
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Kimberlee Patton
Very nice & helpful employees. Nice size store.
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Melanie Zemek
Great products, but long wait times in checkout
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Cherrie Patterson
Great cosmetics manager!
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mari ela
Great customer service
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Tracie Ward
A smaller store.
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Laura
Great selection
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Heather Pavlinac-Alday
Lovely people
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Marianne Pudelek
Very big store