The UPS Store

Reviews 14

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Kim Keller

I stopped in not to long ago and was helped by Evelyn. First, Id like to congratulate her on her patience with me and her customer service. Evelyn greeted me with and a smile and hello she also made this experience very painless for me. I was shipping out a very old, fragile picture that has been in my family for years and was worried about damage happening to it. She reassured me she would pack it so nothing would happen to it. I can be very picky in situations like this so I asked her how it would be packed and what cushioning they used. She answered all my questions in the kindest manner. My picture arrived in one piece and I cant express enough how well it was packed not a single spot of damage was done to my picture. Thank you again Evelyn for your professionalism and being so kind and courteous! I will be back with more things to ship.

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Josiah Thompson

I needed a notary so I stopped in one time to ask if they offer it. I was told yes and that I could come in at 8 a.m. to get it done. So it happened that I needed a witness so I got a friend to meet me there at 8 a.m.. The guy looked really pissed off that I was inconveniencing him with such a question as "do you have a notary". Then he just said 1p.m. and looked at me. Honestly, it wasnt that fact that they screwed up and told me that it was 8 a.m. it was the fact that that the guy working there was pissed off and annoyed at me, who was willing to give him $ for notary services. I wont be back.

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A

Anonymous User

Employees never answer the phone when you call the store with an inquiry. I have tried to get ahold of this store countless times and no one ever answers. When in the store, they even ignore the phone when not working on anything. Its extremely frustrating to see such disregards for customer service. Once a regular, I wont be coming back to this location with my business.

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Robin T

I frequently send packages from this store and they always arrive on time and intact. Never had a problem with their services or their employees. Everyone there is friendly and efficient. I just phoned them ten minutes ago to ask a question and my call was answered on the second ring.

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Tony Drake

They dont have all the supplies on hand that others have. Not to bad on time in the store and the packages get to where they are supposed to go. It would be nice if they actually kept next day air bags their when I run out instead of telling me to go home and order them my self

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Paul Gibson

They are terrible at packing and when there is damage from their poor packing they fight you for months to avoid any pay out. I would recommend their competition before going back there. By the way, I am still fighting them and Im in the seventh month!

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drew Thompson

The employees are very knowledgable and quick thinkers. I had a pretty big item I needed shipped and they were able to build a box for me. Very respectable to customers I will be recommending this store to all my family members and friends.

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Janet Hirsch

Wow - I had a monumental problem with some documentation but Nate was eager to help and did everything with ease. I marveled at his ability to figure out how to make it all work. What a wonderful assest this store is for our community.

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Austin Beasley

I went into the store awhile ago and the Jose the employee there was very helpful and got the job done fast and quick. I would recommend this store to anyone!

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KK P

The employees and the store manager is absolutely rude and disrespectful. They know nothing about customer service. Avoid this store at all costs.

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Faizan Shakeel

The employees working there seemed as if they would rather be watching paint dry than be at the store.

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Anonymous User

Horrible customer service. Phones never answered and poor follow up on issues. AVOID!

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Victor LopezthDdhKma

They have always did a good job for me !

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Niraj Patel

Fast Service

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