Address: | 7011 W 159th St, Tinley Park, IL 60477, USA |
Phone: | +1 708-614-1600 |
Site: | midas.com |
Rating: | 3.6 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–1PM Closed |
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Anonymous User
Have been going to these guys for years simply for the convenience of their location to my home. (Quick drive). I used to be really proud to visit them, as their staff was pretty straight-forward, no-nonsense...But after taking four vehicles their and totaling over $10K in repairs over these years my views have since changed. -Their answer to everything seems to be "NEEDS NEW (Insert perfectly fine part here) -Their parts do NOT last. -Their warranty is written so that it WONT help you 99.9% of the time -The guys dont want to explain or reason -They dont treat you as a valued customer. Or at least I certainly dont feel like they have valued my business of the years. This is one of the sadest parts to me. -Sloppy repairs (Oil, gasket material everywhere. Air in break lines) The only little story I have to share is in regards to my Dodge Caravan thats over a decade old. I take care my vehicles... routine oil/filter changes, tire rotations and balances, cooling flushes, gator belt/pulley replacements, and I drive keeping the vans age in mind. I accelerate nice, slow and smooth to treat the transmission with love....and break consistently to wear brake pads nicely and prevent any issues with calipers. Despite slow turns...my front tie rods have failed me three times now. I think this is partially a Caravan thing... but by the third time at Midas when I confronted one of the guys, he simply told me that "The parts are all from China now, they dont last as long, and theres isnt much we can really do"... EEK! Put a better warranty on your sh** or something. In the meantime I shall look for different places to get my work done.
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Anonymous User
Took my car there yesterday. They said I needed EVERYTHING replaced. I said I couldnt afford it. Then I took my car to another place in Tinley. They said all I needed was pads and resurfaced rotors. If this MIDAS wouldnt have tried such a high priced SCAM i would have bought it. Thank god it was too much money and I went elsewhere. AVOID this Midas!
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Robert Ballard
Answer you every question is you need new one I have been a customer for over 20 years new counter people without looking a lady in her 50 gentlemen in his 70 ex navy and myself all walked after asking questions on shocks and stats No looking just how many miles customer service has gotten bad
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Nick N
They fixed my exhaust rather quickly. It cost me 180 bucks for them to replace a section of it which was kind of expensive, but it was exactly what I hoped for and again they were very fast!
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Natasha White
Been taking my truck there for a few months...Scott and his crew were very helpful. Started with an oil change from Groupon and I am a very satisfied customer.
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Floyydd Mumford
They always take care of our family like we are their family. Family matters. Doesnt yours?
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Christopher Kaczmarski
Staffed by amazing people that happy to help!