Address: | 7121 W 171st St, Tinley Park, IL 60477, USA |
Phone: | +1 708-614-1700 |
Site: | viptire.com |
Rating: | 4.2 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM Closed |
MA
Matt Jajkowski
While my Salesman Kyle was very professional, I simply came in to have my tire patched. I totally agree that the tire was worn out and I needed new tires, but they did not carry any tires that met my specifications. They gave me two choices.. buy tires from them or leave with the nail in my tire. I went over to another shop right after, I explained that I did not want to buy new tires today, and I understood that my tires were worn, but I just needed it patched until I could do without a car until the following weekend. The tire tech said he understood the situation and just because the tires were worn it was not a big deal at all to patch it. He didnt give me a choice, buy tires or leave-- so guess what? He cut me a good deal, I spent $1200 there and made an appointment for next weekend to have four new very expensive tires put on. The tires that I wanted, not what they had in stock. I told them about my VIP experience at VIP Tire, and he said theyre known for that and that I should thank them for not patching my tire as I probably would have ended up with scratched high end rims. Next time, let the customer know their tires are worn, thats part of your job obviously to sell, but if what I asked to be done was done... I probably would have purchased the tires that I needed. Two stars for Kyle, as he was professional.
CO
Coach Paul Magsombol
I live and work in Tinley Park and I was looking for a good automotive repair shop to take my car for service. One of my clients highly recommended VIP to me. They were a local business, so I decided to give them a try. I recently brought my car in to have my transmission fluid changed and my serpentine and power steering belts replaced. The work was going to take a few hours to complete, so I had to leave my car there. They arranged to have someone take me home in the meantime which was really convenient. An additional part was needed which delayed when I could pick up the car, but I needed to get back to work. Fortunately, I got a ride to work and VIP arranged for my car to be dropped off at work so I could get home. The work was done to my satisfaction and getting a ride home and having my car dropped off at my work impressed me. This level of service is what I would expect from a luxury car dealership, not a local shop. The staff was very friendly and my experience painless. I would definitely recommend VIP to anybody looking for a good repair shop with great service!
JU
Justin Mack
Garbage...i called in before hand to make sure they had used tires for my car. I needed two back ones for my jeep.. they insured me they did, then as im there they say one of the tires had a hole in it so...so i can either buy a new one or wait until they get another...all awhile they asked me a million times if i just wanted to purchasr new tires...i see there little hustle..and the used tire is not in good condition..i feel i spent 50 dollars for a tire that was just as bad or worse than the tire i had on there...terrible...never will go back..and will go outta my way to let people now just how much this place sucks
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Hector Chavez
GOOD PRICES GREAT WORK THROUGH THE ROOF CUSTOMERS SERVICE. If you want honest and dependable work and staff this is the place. Theyre not looking to charge you for something you dont need. They have always gone the extra mIle for me and my family.
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Nathaniel McCauley
They seem like an honest shop. Mark is very nice and knowlegable. I come here for all my small repairs. Great place to go to help pass emisions testing
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Stacey Lynn
We are on day 2 of them not being able to fix the car! Cant even coordinate to get it in! I will update when and if they ever figure this out!!
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Adrian Trela
VIP Tire - they deserve their reputation. Staff is polite knowledeable and they have reasonable prices. Highly recommended.
NI
NiJaal Mottley
Staff was extremely friendly and helpful. A bit more expensive than your discount tires but not too bad.
A
Anonymous User
Knowledgeable staff, friendly atmosphere, and fast service. Pricing is most competitive in the area.
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Sarah Willis
This place is great! Ive been here many times and have always left happy.
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Nina Quinn
The best!! Great service always. Even coming here 15 years
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Zechariah Saunders
Really a great place to do business! A+
MI
Michael Usher
Good people & good prices