Address: | 581 W Liberty St, Wauconda, IL 60084, USA |
Phone: | +1 847-526-4088 |
Site: | workoutanytime.com |
Rating: | 2.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Katie Swift
Facility is clean, staff is friendly. Point deductions goes to the contract jargon that my husband and were talked into by a previous trainer. The contract was not clearly explained. At the the time, Joe was the trainer at this facility, Jeremy the manager, now at the Naperville facility. We understood that we would be charged monthly for personal training. What we did not understand properly is that the total payment ($720.00) was divided into 3 payments of $240.00, since the contract for for 3 months ( we did not understand that this was a 3 month contract, otherwise we would not have signed). We had asked Jeremy to reverse that last payment as we had a financial situation come up. Jeremy said no problem he would reverse the payment. The new manager Tom said that this is not how it works, we contracted for 3 months, the contract is now up and there is no reversal in payment. My husband now must finish the personal training whether he wants to or not. So for those who read this, be very careful of contracts you may sign and the amount of money contracted for. Their personal trainers overcharge for their services that are not directly related to personal fitness. My husband had bilateral knee replacement and went there for a type a extended rehab, which did not happen with the personal trainer we started with!!! So buyers beware, also check credentials of the personal trainers to make sure they can help if you are using them beside fitness!!
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Lindsey Jain
If I could give zero stars, I would. I am writing on behalf of my husband. He joined here for a quick/cheap place to workout. They tout all these great things (workout, tanning, water massage), and that you can bring a guest for free! Welllllll... buyer beware! They have screwed us and were unwilling to correct ANY of it! If youre going to ever switch plans/levels of membership--be prepared for a fee. If youre going to suspend your account (or freeze or hold--yes, careful, each of these words means something different to them and they SAY its just to keep your info on file)--be prepared for a fee... If youre going to want to get a water message--be prepared for a fee (depending on membership level, and certainly not as a guest)... long story short, they say one thing and CHARGE for another. Buyer beware--look past the bulky (get it?!) talk and READ THE FINE PRINT. Their word/promises mean nothing.
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Paul Saldana
I hate this gym. The equipment is not set up properly and when I first signed up when this gym came into the area I was never told there was a cancellation fee. They are very misleading and I signed myself, my fiancee, and my son up with a membership, but I left shortly after my membership began because their equipment and staff are garbage! Their staff work out during their work hours and there has been a great deal of turnover because of false promises and failure to provide good customer service. I have been consistently charged for my sons membership, as he is the only active member, and I keep being told they will no longer charge my credit card and my son is paid through 2 months ahead, but sure enough I get charged again. They are full of excuses and I will never go back to this gym or recommend this place!!
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jeremy topp
Gym is fine, it is a $15 a month gym. What the problem is they will charge your credit card wrong and when you try to get someone to address the problems no one will respond that can fix the problem. We were forced to get the credit card company to stop there overcharges. All of sudden managers wanted to help when we put a dispute with the credit card company and BBB. Though when they continued to double charge us nobody would give us the time of day to fix the problems. The people that worked the front desk didnt have authority to help, and managers were never there. Good luck also trying to cancel a membership, they make you mail in cancellation letters and pretend to not receive them.
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Jeff Schultz
This is the best gym in years in waucounda. Brand new equipment that isnt broken and a 24/7 facility. The staff is friendly and the place is always clean!! I got a few of my friends to come here after I got my membership and we all love it.
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Dave Lauritsen
Its nice that the place isnt busy the equipment they have is pretty good but they are definitely lacking a few key pieces. Kind of hard hard to beat the price though
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Will S.
Strip mall gym, decent parking, lots of equipment, great customer service and pricing. Highly recommended.
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Nancy Najera
I absolutely love is facility! Great staff, clean faculty, and straightforward membership options!
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Jacob Pizur
equipment is falling apart and the gym reeks of chinese food all the time from their neighbors
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Eric Nagel
Great facility!!! This place is awesome.