Closs Tire & Auto

1340 N Lewis Ave, Waukegan, IL 60085, USA

Address:	1340 N Lewis Ave, Waukegan, IL 60085, USA
Phone:	+1 847-336-5555
Site:	closstire.com
Rating:	3.9
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–1PM Closed

Location

Photos 48

Reviews 6

Jennifer Velez Ortiz

I took my car here for a front end noise which I was sure was a broken strut or possibly cv shaft.(dads a mechanic in FL & I grew up with cars) I knew I needed brakes too. I asked them for an estimate/evaluation. My husband works for an auto parts company so I explained to them up front that we would provide parts. They were ok with this. Their diagnosis is a brake job and that the noise is a loose brake hose. We provide all the parts and they charge us $400 for a brake job! Are you kidding me? (Im sure they over charged to make up for loss in them selling us parts.) I take my car only to notice the loud clunky noise is still there! We take it back and they now tell me that I have a broken strut! How do you do a complete brake job and not notice a broken strut especially after the customer is complaining of a loud front end noise. While theyre working on our car we notice a note they wrote on our estimate paper (which the owner tried hiding so we wouldnt see) saying theyve "been too generous with us by giving us free estimates and allowing us to bring in our parts and they will no longer do anything free for us" How dare they! I never asked for anything free, I told them up front about the parts. They couldve refused. Now they want to over charge me for a strut job when it couldve and shouldve been taken care of in the first place. This place screams incompetence. Ill never visit again. I do not recommend this place.

Jonathan Ortiz

This business claims to "do their best to make our customers satisfied" That is far from the truth. How else do you explain me taking my vehicle in for a front end noise,spending a considerable amount of money for your services,only to drive away WITH THE EXACT SAME NOISE STILL THERE. Being in business since 1980 doesnt say anything about your customer service. The experience I had with Closs Tire says it all. Bad communicating, bad work ethic, bad place to take your vehicle. Avoid at all costs. Jiffy Lube is just down the street.

craig nelson

Weve been using Closs Tire & Auto for several years for all of our repair needs on our two GMC vehicles: new tires, shocks, brakes, oil changes, and most recently the water pump and A/C belt. Each repair has been timely, cost efficient, and done with excellence. The staff is knowledgeable and friendly. Closs Tire & Auto is who we recommend to anyone who needs a good, reliable mechanic.

Jenine Conley

I loved the experience very friendly nice people they fixed my shell alignment perfectly love them and their work great Job you guys I will be back in a couple of weeks for.more work that k you guys so much

Sergio M Garcia

Buen servicio y atencion al publi co

Rachel Wetmore

Been going here for years. This has been a great place for my family and still is. Keep up the good work.