Autopotenza LLC.

10651 E 59th St, Indianapolis, IN 46236, USA

Address:	10651 E 59th St, Indianapolis, IN 46236, USA
Phone:	+1 317-267-5597
Site:	apindy.com
Rating:	4.6
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 98

Reviews 7

Steven McKinney

Hands down, the best garage Ive ever encountered!!! Great people who strove to provide accurate information and did so in plain-speak English. (Not some arcane jargon that only a mechanic would understand). Sweet! I live on the far west side of Indy. Autopotenze is located 34 miles from my home. The owner was gracious enough to take me all the way home while my Benz was was being repaired, and then come to pick me up to take me back to their shop after my car was ready. Talk about superlative customer service! Had problems with worn out parts in front suspension. I also told them that the front brakes shuddered whenever I had to stop suddenly. The mechanic drove it, and came back with the conclusion that the rotors were warped. Put it up on the lift, called on me in the waiting area so he could show/explain the problem. The greatest thing about Autopotenza was that the repair estimate was 70% less costly than the estimate Id received from an old Indpls Benz garage, (and that was for just the front end suspension work). Cool,,, Great experience, service, price points, all the employees. And, the shop was clean as a pin. Which is an indication of their attention to detail HIGHLY RECOMEND! Steve McKinney Indianapolis

Sebastian Perez

I recently took my 530i here for a overheating diagnostic . They told me it had a leak and changed a hose connect from waterpump to radiator . (Too expensive for labor the hose is in open area and very easy to remove , with that said it shouldnt of cost 99.99$ for laborbfor that ome hose). After that they tell me the vehical i okay to drive and wont overheat . Sure enough im driving anf notice my ac has been on i turn the A/C off and it starts to overheat. Signal turns on and i had to pull over and get a tow home . The car would drive before if you left the A/C on but overheats as soon as you turn it off . The mechanic told me they pressure tested and saw no problems . I Paid 340$ for Nothing literally . They must not know what they are doing to think one hose was all there was . When the vehical did overheat is what leaking . He said he let it idle for 5 or 6 hours so it was okay . The vehical will not overheating in idle they are not professional , he should have drove the vehical to see if it has problems (with a/c off as well to see it overheats) . Im very disappointed & if anyone has info on how to go about this please let me know . TAKING MY VEHICAL TO VAUGH MORTWERKS MONDAY . I will not let these people take my money , they must think people are stupid i can not image how many people they have screwed over !!!!

Rob Kirsh

Carlos and Omar at Autopotenza LLC are the real deal. My 2011 Mercedes-Benz GL 450 needed a new lock actuator for the liftgate. I met Omar first thing Monday morning so he could confirm and order the part. I was in and out in 20 minutes. The part came in Tuesday morning, and I went back, sat in their nice waiting room, used their WIFI, and got some work done, while they replaced the latch. I was in and and out in less than three hours, including the time it took Carlos to get the repair FULLY COVERED under my extended warranty. By comparison: Last week, the local Mercedes-Benz dealership had my car beginning when the opened on Monday morning. They finally got around to looking at it on Tuesday afternoon and determining an estimate (that was 36% higher than Autopotenzas, and that was only going to be covered 50% under my extended warranty "as a gesture of goodwill," according to the warranty company). Long story short, I eventually picked up my unfixed car from the dealer before they closed on Friday because -- in their condescending and customer-second manner -- they wouldnt ensure it would be done in the 4+ hours before they closed (or give me a loaner vehicle over the weekend), even after I was resigned to just paying the difference. I will now use Autopotenza exclusively for maintenance and repair work!

Heather Brown

I would highly recommend Autopotenza. Autopotenza has taken care of my BMW 323i and my Nissan 350z. They can do it all! The staff is very friendly, professional, and knowledgable. They fixed an issue I had with my BMW the first time I brought it in... Ive taken it to Hash Imports multiple times for the same issue and Hash was unable to figure out the problem. Autopotenza gave the correct diagnosis after looking at it for about 10mins. Carlos explained the issue to me and even showed me why it was happening. They dont try to up-sale you and they are extremely fair on their pricing. I wish I wouldve known about them sooner and not had to deal with Hash Imports. It wouldve saved a great deal of time and money! Autopotenza is the best shop Ive ever done business with. And trust me, Ive dealt with a lot of shops and dealerships. Ill never take my car anyplace else ever again.

Josh Cullins

Took in my 2009 135i for brake and chassis noise. Omar took my car in the same day I called and had it fixed in less than 24 hours. The staff was very friendly, honest, and knowledgeable. Highly recommended. EDIT: After driving the car for about a week, the brakes started making the exact same noise as before. I took the car back to them and they said nothing was wrong and tried to sell me more parts. I was told "You have to stop like you mean it" and nothing is wrong. I was basically charged $700 to have new brakes installed that somehow make MORE noise. If youre looking for service after the repair, I would go in a different direction.

Andrew Joseph

THE BEST auto-repair shop in the Indy area!! Carlos, the owner and his mechanics are the most thorough and professional in the business...PERIOD. I met them a few years ago and have had them perform numerous repairs on various vehicles ranging from A/C Condenser, Master Cylinder, Wheel Bearings, Diverter and more. These were done on Domestic and Foreign makes. The work has been "better than dealer" quality and I will never go anywhere else as long as they are in business. In short, this is the type of establishment I would (and have) send my wife to with out worrying about her getting treated poorly Thanks Guys!!!

R David DeFrantz

It is very rare to find mechanics who are extremely courteous, very diligent, very caring. Autopotenza does all these things and more. They thoroughly diagnose the problem, explain the solutions and carry out the plan to correct the problem. They stand behind their work. They are extremely clean and neat. They quote a price and the price is what you pay. For all these reasons I would rate their service, compassion, knowledge as absolutely the best. There is no way that I could conceive that they could improve their service. All my family and myself use Autopotenza and I would highly recommend that you do too.