Address: | 1301 W South St, Lebanon, IN 46052, USA |
Phone: | +1 317-873-5773 |
Site: | jimrussell.net |
Rating: | 3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
KR
Kristen Humphries
HORRIBLE!!! I have never in my life written a bad review for a company, but I feel compelled. They charged me twice for a trip charge even though they couldnt diagnose the problem and never fixed anything. Terrible customer service. Derek, the owner would not return a phone call, and Christine, the scheduler, is very rude and unprofessional. Look elsewhere...Jim Russell Plumbing has TERRIBLE customer service.
LO
Louis Vitale
I have been using Jim Russell Plumbing for my plumbing, heating and air conditioning since I moved to Indiana in 2000. You pay fair market prices for their services but you receive above average workmanship. Every assignment they have ever done for me (water heater, air conditioner, garbage disposal, backup sump pump, plumbing repair, etc.) has been a top quality job. I highly recommend this company.
MI
Miles Curtin
Jim Russell plumbing was great. They saved me almost $1,000 compared to Mr. Plumber. Same work, same warranty, professional staff and high quality. If you live in the Zionsville area there is no better plumbing company to call. I will use them every time.
MA
Mark Bailey
$60 fee plus $100 an hour just to come out and look at a system...forget that! If its already $100 an hour whats the "service call fee" for? They may or may not do great work, but I guess Im not going to find out.
SC
Scott Powell
They quoted $80/hr and then charged $180 for 45 minutes of work. They did fix the plumbing issue though.