Address: | 5042 4th St SW, Cedar Rapids, IA 52404, USA |
Phone: | +1 319-731-0199 |
Site: | atsautomotivesolutions.com |
Rating: | 4.5 |
Working: | 7:30AM–12PM 7:30AM–12PM 7:30AM–12PM 7:30AM–12PM 7:30AM–12PM Closed Closed |
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Paul Scheiner
We had an automobile that threw a shoe (and wheel) all the way into a farmers field about 4 miles west of C Rap in February 2013. The weather was freaky and rapidly changing, but we contacted a tow service, and they towed that car to ATS Automotive! While there, both my wife and I were treated cordially, issues with the ole bus were explained to us, and they would occasionally let us know how much longer they expected to be. When they were all done, we settled up promptly and pretty soon were on our way home. Also, I might add that this occurred at night. I dont remember what their hours were that evening, but it was well past sundown, and as I said before, the weather was turning worse in a hurry. In summing up our experience, I could not imagine having any finer service or finer young men help us out as did those gentlemen that evening. Im sorry I dont remember their names, or I would post them on here, but they know who they are, Im sure! I and my wife rate them absolutely first class!!! And we rate ATS Automotive a very fine, first class establishment! Thanks all of you there, for letting me speak out for you!!
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Steve Cronbaugh
Feel like we were taking advantage is for sure right, Took car in to check coolant leak and have oil change, Next day they tell me have coolant leaking from hoses, water pump, head gasket, ect... tell me its going to cost $3000 - plus to fix just the coolant problems, i was like hell no Im not having that fixed. Told them was going to have to trade it in and get a different vehicle. I took my car to get a second opinion and was told it was just an auxiliary pump leaking coolant and only cost me $146. Its been over a week and have not had any coolant leaking. Was very upset can not believe they went that low and tried doing that. I did business with them before and thought they were not like that, but they are. Never will do business their again. Disgusted!
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Lauren Barnes
Although many places would take advantage of the fact that Im a young girl that doesnt know much about cars, ATS was the amazing exception. I came to them after seeing they had the best reviews and can only add to that list. They not only got me in and out within an hour, they were very straight forward with fair pricing decided up front and literally took me into the shop to show me what they were seeing and walked me through, in detail, everything they found. Any questions I had were answered on the spot. They were incredibly nice, helpful, polite, and overall it was just a completely smooth and pleasant process. No hassle. No run-arounds. Just simple, informative, great service. Highly recommend.
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Laura Weisman
My mechanic closed unexpectedly and I went to ATS on the advice of a friend. They did a used vehicle inspection that seemed very through. I got my oil changed and 4 new tires for $400. About a week later my cars muffler starts to fail. I look under my car and the pipe has come loose (my car sits very low to the ground so this happens to me a lot) but when I looked under the car I noticed the pipe is rusted through! I would have at least expected that to be on the used vehicle inspection. I will not be using ATS again in the future. UPDATE: brought my car to a new mechanic, my whole exhaust is rusted through. Exhaust was no where on my vehicle inspection. ATS did a terrible job. Never going back
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Maribeth Boelts
In a business where there can definitely be "shadiness", ATS automotive repair is as honest and fair as they could possibly be. They helped a college student, who had a thin budget and an old car. Though the car ended up being "terminal" and will soon need to go to the junk yard, the mechanic was forthright about everything, and did just enough repairs to keep her eeking out some final time with her car. They could have nickeled and dimed her for a long time, but instead, she was treated kindly and respectfully. Such service! We wish ATS Automotive much continued success. When she is able to replace her car, this will be where shell be taking it for repairs and maintenance.
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Jessica Sullivan
We ended up with a flat tire on Christmas Day, we called Triple A and they dispatched ATS Automotive to come and put on the spare. We still have 5 plus hours of travel to go today so we asked if they could fix the tire so we wouldnt have to drive home on a spare. Adam was able to to get the tire fixed on Christmas Day even though the shop was closed and his employees were off. We were then able to safely travel the rest of the day. It is good to know that there are good people in this world that will go above and beyond to help others! Thank you Adam and ATS Automotive! I highly recommend them for your automotive needs!
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Ronda Anderson
It was Thanksgiving Eve, a house full of family and I was preparing to host a tribe the next day. My truck was on loan to my out of town brother, now in town for a couple days. He noted a problem as the battery was not being charged. A call to AAA and the diagnoses was the 10 year old truck needed a new alternator. I called my "usual" repair shop- they could get me into the shop in 11 days! AAA said ATS could help me possibly yet before closing! So the truck was towed to ATS and before the night was over I had the new alternator and battery and was good to go. ATS was just great!
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Abby Lench
I have taken all my vehicles to be services at ATS and they have always done a great job. They look over my vehicle every time and give me a report on the status of it. I have never felt like they are taking advantage of me especially being a woman. I referred a friend of mine to have a used car inspection performed on a car she was thinking of buying and they were straight with her about how much work and cost would need to be done on it. They probably saved her from buying a lemon!! I will definitely be returning and sending everyone I know to ATS Automotive!
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Alex Safavi
Steven & Andrew fixed our mini vans A/C at half the price another repair shop was charging. They went out of their way to thoroughly examine the A/C and just replace the parts that were needed. The other shop wrote me a quote to change the entire A/C system including Core after my mini vans A/C broke down last June. ATS people are very trustworthy and care to save you money. I wont take my familys cars anywhere else for repair.
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Jacob Hobbs
Loved working with Andrew and he has went above and beyond assisting me at different times. Always has fair rates. Because of this obviously business has picked up and has additional staff so I dont always get the pleasure of working with Andrew, but his staff seems to be friendly enough. I look forward to them resolving the brake issues that I have had in which FIRESTONE attempted to correct but was unable to.
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Addison Bak
I was on my way from Sioux City, Iowa to Reading, Pennsylvania for college when my car began making a strange noise. As soon as I got to ATS they were very kind and helpful to my situation. They were quick and easy to work with, and did not try to oversell or upcharge. This is a great facility, family owned and operated, customer oriented, and highly recommended by myself.