Jacobsen Auto Body

1916 Fuller Rd, West Des Moines, IA 50265, USA

Address:	1916 Fuller Rd, West Des Moines, IA 50265, USA
Phone:	+1 515-223-0821
Site:	jacobsenautobody.com
Rating:	4.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 13

Reviews 6

Diana Ownsby

I dont write reviews...Ive been in the car business for 38 years and Im all too aware of the damage a review can do for a business. Jacobsen Auto Body...Im singing your praises on Google because you deserve the applause. When a kid on a Ninja slammed into my car on a Friday night, all I needed to do after the Urbandale PD and FD handled the mess was call Clark Jacobsen, and he and his crew jumped into action. Seriously, I called, told him I was in need, and the man handled a rental car for me (that night!!), Laci had my car towed to their shop, and Matt and Pat jumped in to begin the damage assessment. Sweet, funny, beautiful little Laci Donahoo is the leader of the pack. The girl knows how to handle the insurance company so that YOUR rights are protected, and the insurance company? Yep, they dont even know theyre the ones being steered and handled. Matt Brown and Pat McCarthy, quite simply the best in the business. The guys let me know right away what was needed in order to make my car driveable while prepping the metal to be painted. All the while letting Laci get the Insurance jackals in line. Clark Jacobsen, owner for 33 years, boss, coach, friend of the crew...painted up the repaired panels from the guys and, my right hand in oath position, there is absolutely no sign that the panels arent original to the vehicle. The man can paint ANYTHING and you would never know it wasnt done by a robot at the plant. I cant begin to extol the talents of the team at Jacobsen Auto Body. I was a wreck after my wreck...this team repaired me as much as they repaired my car. Caring, sincere, talented, and champions of the vehicle owners...youll never be disappointed when you have your body repairs (and emotional repairs) performed by and with this crew of kids.

Admir Halilovic

Took my 2003 bmw in a few years ago to get the hood repainted, and one of the employees asked me what kind of quality I wanted. That should have been a red flag right off the bat but didnt think much of it at the time. Told him I wanted it perfect. When I came back in to pick it up, I noticed the old rock chips were not sanded down smooth, so it was all pitted out. The employee said he had to use 80 grit sand paper to even get it to the quality he got it to and it was the best he could do. When I complained, he didnt hesitate at all to take off the "labor" charge, which leads me to believe that there was no labor done to sand it down. And within a year the painted started to chip out around the emblem and rust started forming underneath. The staff was friendly but I was not impressed with the work.

Ralph Selzer

Unfortunately I have been here a few times. Receptionist worked hard to find the correct part and cost was actually less than I anticipated.

Sam Thomas

I went to Jacobsen Auto Body for repairs to my bumper. The staff was very helpful and got my car looking great and back on the road quickly.

joe rosenberger

Great service, the technicians are very helpful and I am always happy with the work.

Cameron Edwards

Very detail oriented. Very down to earth and do good work!