OfficeMax

8147 E Kellogg Dr, Wichita, KS 67207, USA

Address:	8147 E Kellogg Dr, Wichita, KS 67207, USA
Phone:	+1 316-686-1401
Site:	officedepot.com
Rating:	3.9
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 8

Reviews 22

Anonymous User

The worst customer service ever. My husband and I purchased a new printer with the replacement plan. We were promised by the sale associate that if in the event our printer did not work, that we were able to take back the printer and exchange it for a new one that worked appropriately. After four weeks we had a problem with the printer, it would go into hibernation mode and not come out and the only way to use it was to unplug it and plug it back in to reset it. My adult son took the printer back for me and was told returning the printer was a one time thing, we would have to purchase yet another replacement plan with the next printer. He then asked the manager to show him where it stated this in the replacement plan. She was unable to show him. Apparently the manager became irritated because she raised her voice quite loudly as she spoke to my son. Her loud voice and poor customer relations lost her three customers who walked out the door empty handed when she raised her voice. Obviously Office Max either hires individuals with loose morals that will lie to make a sale or they dont bother to train those they hire. Either way is spells disaster for the customer.

Darin Miranda

Purchased office supplies, computer, software, used copy shop. My experiences have been fine. Ive received good to very good service. The products purchased have worked properly. Ive found their prices to be better than competitive. When I buy more expensive items they sometimes have better prices than the warehouse club. The service from the print shop has been excellent.

Ava Cunningham

There is a girl there now today that has a bad attitude every time I come there.She never had anything nice to say never thank you never smiles just a Mean person.she works in printing. She needs a job that doesnt work with the public because I dont think she likes her job.The guys are very good with their job

Aaron Dashiell

They usually have what I need even though the storybooks mostly empty. Its kind of walking through an abandoned warehouse where someone constantly follows you around asking questions. I cant tell if theyre trying to be helpful or if theyre stalking me. Its a little bit creepy.

Travis E

The service is great. Employees are always friendly and willing to help, but they usually only have 1 MAYBE 2 people working. So expect a wait. So if you are patient its all good.

Ashley Doshier

This review is for the print shop. They are the greatest to work with! I can email what I need and its alway very speedy. Couldnt ask for better!

Linda Nelson

Horrible customer service! If I did not need ink so badly I would have just left it and walked out.

Maria Bailey

Love that I can email documents to them and get prints made...printers arent available everywhere.

Jim Ray

Asked if I could be helped when I walked in. Help was great along with check out. Thank you

Skeletons out of the Closet

Do you guys answer the phone? Been calling for 20 min. I even took a break to wash my hair.

Joe Allyn

Most of the stuff is overpriced compared to Walmart. Paint on the ceiling is chipping.