Address: | 1000 E 13th St N, Wichita, KS 67214, USA |
Phone: | +1 316-942-9605 |
Site: | uhaul.com |
Rating: | 4.2 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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Tiesche Brown
If i could give negative stars I would. I reated a van on the 1st of July. The lady said run your card as credit so it doesnt run the estimated cost and we will push it through when you bring the van back. Well both of my cards were only debit cards so i was going to transfer money to my credit card but my friend that was with me was like we can just use mine if they really arent going to pull the money off. The ladt assured us it wouldnt and when I returned the van I could change cards or pay cash. So I bring the van back and pay cash. Well of course they still run my friends card. Her account goes negative and its july 4th weekend so the banks are closed. I call on the 5th they assue me it will be release within a couple of days because of the holidays and they give me a $50 credit on my credit card because that is how much I had to pay my friend for her account going negative. Here we are the 20th after calling atleast 15 yimes speaking to 10 different people and "managers" calling me back. THE $50 JUST NOW GOT PUT IN TODAY.!!!! Today people. And i still have to wait atleast 3 business days for it to clear the bank. This is the only uhal company ( yes different locations) but same company. Im sooooooo disappointed!
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Kelly Schodorf
Do not ever go here or use Uhaul in Wichita, period. We rented a truck at this location and they sent us to a seperate location to pick up the trailer. This "authorized" dealer where we were picking up at sold switchblades, glass weed pipes, and had a steady flow of people likely buying drugs and illegal gambling. Then, after an hour and a half, we were told they didnt have a hitch to hook up the trailer to the truck. We then had to go to another location where they told us hitches, to hook up their truck and their trailer, are not provided and we had to buy one.
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Sheri Boykins
From picking up my U-Haul to dropping off the U-Haul. I was treated as though I had been there before, a regular customer in a sense. I felt very comfortable, no pressure in regards to add ons. Possible additional charges were explained upfront and the contract was clear. Easy to move in and out of the parking area. Convenient location, not out of the way, and simple to locate. I highly recommend this location to anyone looking for a U-Haul rental!
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Michelle Dominguez
It may be small and a little hard to find but I had to make some last minute changes and was able to due to availability. Plus they had awsome communication.
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Tristan Bonner
Quick, professional, rental company. I highly recommend renting from a registered dealer rather small distribution center.
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Christy Harris
Awesome customer service! Highly recommend this location! Very easy to do business with.
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Byron Ross
Awesome customer service affordable and user friendly
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Deborah Yates
Great place Rene was very helpful
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Rod Sponamore
Great service good on gas
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Amber Uthe
Fast friendly service