Planet Fitness

1751 Scottsville Rd, Bowling Green, KY 42104, USA

Address:	1751 Scottsville Rd, Bowling Green, KY 42104, USA
Phone:	+1 270-599-0376
Site:	planetfitness.com
Rating:	4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 28

Lisa Epley

I just joined the fitness center and have only been twice during this past week. The first time was extremely low key and no stress. Everyone was very helpful and eager to answer questions. That was on 2/8/15. On 2/10/15. we wemt again and we were very dissatisfied with the customer service. Everyone except Kayla seemed to be disgusted with answering questions about how something works, to asking how I would know who is next in line for the Total Enhancement and Hydro Beds. I had one young man that kept texting on his phone that it wasnt his job and another girl that said that they werent keeping up with the clip board and that I would just have to trust her who is next after which she rolled her eyes. I love the gym and definitely want to continue, but the management needs to get a handle on better supervision of employees, because one day, they are going to upset the wrong customer, and you never know who that might be. Please work on customer service. This could ruin your business. Something to bring up in the Friday night "Team" meeting.

louis cook

EXTREMELY DISAPPOINTED - If you decide to cancel your membership carefully read every word because management will hide behind every word and are totally unhelpful in discussing the cancellation process. On two different occasions when talking about canceling the contract neither the staff or manager made any reference to a 7-day notice before the cancellation becomes effective.

走的很慢

customer service is so bad，The front desk was rude. she not only look down me........For evaluation，the fitness area is big. there are a lot of tool are on good condition. ( but a lot of repetitive equipment）. I suggest that wku Preston is much better than this one.

Andrea Strange

Great gym with equipment thats just as nice or nicer than more expensive gyms. The only drawback is it is very bit crowded at the beginning of the year with resolutioners drawn in by their discount, but theyll filter out and it will be back to normal by March.

Mike Florence

Im a member at the Planet Fitness in Florence, KY. I was traveling for work so I stopped by. The equipment was clean, and the staff was very friendly. I recommend this gym to anyone lookup for one

Paul Stratton

Great place to work out. My pain complaint is that the connector on the treadmills hasnt been updated. They still just have the 4s charger and not just a general USB slot to charge your phone.

Sean

A decent gym despite the negative perception/attention it gets from "serious" gym goers. While I think they go a bit far with some of their policies, I enjoy going to this gym at a low price.

John Macaluso

Dont listen to the negative comments on here. People r quacked! Great town. Great gym. Best customer service. Best showers by far. Very very clean!!! Will be back thru.❤

Alan Adams

They are very quick to take money from your account and them make you do the leg work to get a refund. I guess Im out 80 dollars. Thanks for no help.

Kristin Cimino

I can always get in and workout and get out. No trouble. Always see smiling faces from the staff.

Crystal Jernigan

Clean, good music, great tanning beds, great and friendly staff. Plenty of machines to accomodate.

Brandon Stearsman

Decent place to workout. And relatively inexpensive. It is always staffed and kept very clean.

Sarah Wade

Great place to workout...lots if machines and equipment, its very clean, and not overcrowded!

Joey Trupia

This is an awesome gym location they have all the good equipment and plenty of room