Maaco Collision Repair & Auto Painting

7474 Industrial Rd, Florence, KY 41042, USA

Address:	7474 Industrial Rd, Florence, KY 41042, USA
Phone:	+1 859-488-2654
Site:	maaco.com
Rating:	3.1
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–12PM Closed

Location

Photos 100

Reviews 11

Curt Randall

Brought my Dodge Dakota into have the cab repainted since the clear coat had started to fade and didnt want the black paint o rust. After getting a quote and okaying the work, they kept changing the amount of work and cost for it. This ended up not including ordering new parts and bringing them to them, such as door emblems which they removed and weathered window sashes. Planned it for months, expected it to be be finished before or on Veterans Day, but low and behold when I go up there, they did only half the work, leaving all sides of the extended cab with faded paint and instead of painting into the door wells, they abruptly stopped at edge of doors (So you can see the edge where the tape was). Also they did not remove anything exterior dome light or antenna so you can see where the paint comes up over its edges (Hope my dome light never needs replacing again). As Vet, will Vet plates I thought this would prompt them to make right what they obvious didnt do. However, the excuse was that the guy working on my truck had a illness in the family and that the estimate was only for the two doors and top of cab. After showing him what was originally discussed and him taking to his manager they only authorized more work after I agreed to pay 25% of the original work, with the bill now being a couple grand for just the cab. After picking it up I had to show them where someone had tried to fix a mistake with touch up paint, but all it had done was run down the door. Guy said about bring it back, but I will never go back to them again. As a teacher, Navy Vet, father, and husband I dont have that kind of dough to throw away. Ive had the truck for going on 20 years .

Corey Adkins

This body shop has been the worst experience I have ever had in my life and I was in the army. I got my car back finally after a extra week was added on with a huge dent in the driver side door. I had a fender replaced and they dented the door! I told them about it on pickup and its still broken. That was almost 3 months ago! I tried multiple times to set up,a Appointment to get it repaired but they say they will get back with me and keep coming up with excuses. Also my interior center consul cover was ripped up because somebody was trying to get in there for I dont know what. Worst customer service ever! So much for Americas body shop if they treat a veteran this way.

jeffery schulkers

Employees are thieves and stole things out of my car. When I talk to the owner Lee he tells me he has signs that say hes not responsible for things stolen from cars basically giving them the ok to steal with no consequences. The Preparation is key and they are very poor at ping so. The paint job sucks it looks no different then when I took it to them. I wouldnt recommend them to an enemy. Save your money and energy. They do not I repeat do not stand behind their work.

J AM

Got an estimate, then had to arange the drop off over a week later, the CSR who did the estimate is now acting like their so busy and now a job that was gonna take 3 days they want me to be without a car for almost 2 weeks. Funny how I read another reveiw about this location how the CSR acted to another customer after the work was done "hey its cheap what did you expect" SO HAPPY I DIDNT GET ANY WORK PERFORMED.

Chasity P

I will definitely return in the case I need to. Was here today because my kid scratched my 2 day old new car. The gentleman that answered my call and then did my estimate was very nice and pleasant to talk to. Although I was unable to afford to paint the entire panel as priced he was very helpful. I actually went to the dealership got a pen and he fixed it for. I wish I got his name he was very nice

Dre Booker

Great people did a awesome job on my car. They were cool fast and got the color right plus they washed my car when they were done. My car looks so nice now thanks for the great work guys keep it up.

Gary Manis

These GUYS are great, FAST and DELIVER on time. The paint looks SWEET! I will recommend them to any one.

Travis Smith

Streak of paint right down the hood. Friendly and cheap is why I give 3 stars

clifford schmeisser

Very friendly and professional

Antonio Curry

Good work!!! #I like it

MrCincycab

Overpriced