Address: | 5923 Limaburg Rd, Burlington, KY 41005, USA |
Phone: | +1 859-525-6984 |
Site: | performancebodyrepair.com |
Rating: | 4.6 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–12PM Closed |
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Anonymous User
I chose Performance because they struck me as a high priced shop and since insurance was paying the bill and since I know nothing about body repair, I wanted a shop that would fix everything correctly whether I could tell or not. Unfortunately, when I went to pick up my car there were parts missing, screws missing, and sections of fender (inside the engine compartment) that still showed primer because they were not painted. There is no way a tech could have overlooked these. What was disappointing was that the car was presented to me as complete. Which indicates a complete lack of respect for the customer and lax quality control. Sure, they fixed the problems I noticed but it meant another week without the car and several trips back and forth to inspect the car. Then one has to wonder what else went unnoticed. I will say the staff was otherwise curtius and the shop is spotless.
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Susan Taylor
When my automobile got wrecked Performance was there every step of the way with me through all the insurance paperwork and decision making to keep the automobile or to salvage. The personnel in the front office are kind and courteous making sure that everything was being taken care of properly even down to making sure that the vehicle was stored properly in their locked fenced in area. The owner even spoke with me on several occasions to assist me with making my decision to keep the auto or salvage stating the pro and cons of both. He stayed late one evening so that I could get my personal belongings out of the vehicle do to my work schedule. I would recommend Performance and am going back to them for work on my BMW. I would not take my vehicle anywhere else but Performance.
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Nicole Stewart
I was in an accident and needed an estimate. I took my car to Performance and they were so nice and helpful, they answered any question I had. This was my first accident and first time dealing with someone elses insurance, so I had a lot of questions. After the estimate, I took my car back to Performance and they ended up finding internal damage that would be an additional cost to what the original estimate was. They took care of everything with the insurance company and my car was ready before they said it would be. They even washed my car for me! It looks awesome! I will definitely recommend them to anyone looking for body work.
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Pamela Osborne
Earlier this year someone hit the rear of my 2014 Kia Sedona van. I went for a couple of estimates but knew that I wanted Performance to take care of the work as I had dealt with them previously and knew that they took great pride in their work. After two visits and talking with James Eddins, he said that he could take care of it for me. They did a super job and it looks brand new. I am very well pleased. James is very kind and very sincere about doing the kind of work that makes you come back for repeat business. I would recommend Performance to anyone that needs any type of work done to their vehicle.
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Jeremy A. Taylor
I highly recommend Performance Body Repair and would certainly contact them in the future, if needed, for any additional repairs to my vehicle. My Mercedes-Benz CLA 250 looks and drives as it did when I drove off the car lot in Nashville, December of 2013. In addition to the phenomenal work that was done, the Customer Service was top of the line. Performance contacted me at least once or twice a week with updates on the repair schedule. Its obvious that this staff has great leadership and they focus on serving people.
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Bethanie Mettling
I have used Performance Body Repair several times. I recently used them after I was rear ended by another driver. They quickly performed an estimate and scheduled my car for repair. They efficiently dealt with the other partys insurance and did a great job repairing the car. They made sure I could let them know if I had any further concerns with repair of my car if I noticed any other problems after I took the car home. They are friendly and provide exceptional customer service. Highly recommend.
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M W
Recently, I became tired of looking at the Rock Chips on the hood of my Mercedes. Black paint is extremely challenging to match. Performance Body did an absolutely OUTSTANDING job. I think its better than the factory paint, to be honest. Their Staff is amazing! Super friendly, bend over backwards to accommodate your needs for scheduling, and, VERY competitively priced. I highly recommend this company to do your work, and I am VERY particular. Kudos to you guys, and especially Diane !
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Mike Wimmer
If you are a perfectionist, like I am, you will want to go to Performance Auto Body for any type of auto body repair. James, along with their professional team, put my 2013 Jeep Grand Cherokee Overland back in perfect condition…and I mean perfect. Our family will never go anywhere else for body work. If you want it done to perfection, take your car to Performance. I owe my insurance agent a great big THANK YOU for recommending Performance Auto Body.
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Craig Bowman
I was in an accident in my 2015 Mercedes. My Mercedes dealership told me that Performance Body Repair is their preferred location for collision damage, so thats where I took my vehicle. Service was very fast and the gentleman that inspected the car with me was incredibly nice and wanted me to be completely happy with the work that they performed. I had a very good experience with Performance Body Repair and I highly recommend their work.
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Lisa Horn
I would recommend Performance Body Repair to anyone that needs to have body work done to their vehicle. The staff was extremely friendly and responsive to all of my needs. They went out of their way to make sure I was satisfied and were able to complete the work in a timely and professional manner. Thank you to Performance Body Repair for making a stressful situation relatively painless. Sincerely, Lisa H.
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Michael Folk
10 years ago got hit by an uninsured. My agent said take it to Performance and everything will be handled. It was. Work was perfect. I didnt have to do anything. So when I recently got hit again, I immediately went to Performance. Same high level of work and service. 15 year old truck and the paint is a perfect match to my eye. On a scale of 1 to 10 performance rates about a 328...........
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Carrie Hill
Performance does awesome work!! Took my black 16 Kia Sorento to them with a decent sized scratch on the hood. Super fast turn around time and great communication.Its black and I was worried about it not blending or just looking of in the repaired area. Cant even tell its been touched, looks brand new still.
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Jennifer Saylor
This is the third time Ive used Performance Body Repair and each time they do a wonderful job. Their staff is very friendly and they repair cars in such a way that I cant tell anything ever happened. I will continue to use them for any future auto body repairs that I need.
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Sharonb
I took my car there after I backed into a sign. Dropped it off before I went on vacation. They did an excellent job and had it out side for me to pick up as I had asked them to. Staff is very friendly, would go back again should I ever need body work again. Thanks