Auto Impact I
| Address: | 2290 Austell Rd SW, Marietta, GA 30008, USA |
| Phone: | +1 770-438-1977 |
| Site: | autoimpact.com |
| Rating: | 4.5 |
| Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
Location
Photos 10
Reviews 22
FR
Fraanje Vandiver
My car was supposed to be getting fixed at this shop. However somehow I have additional damage and all my personal belongings were missing from my vehicle. The people were extremely nice until I realized they robbed me. they took items from my console the back seat and my trunk. Now I was told that everyone in the shop is honest so that would never happen. I was also told that the items I was missing were seen by shop employees but left in the vehicle, including four bottles of alcohol I brought back from a cruise. To top it off the shop manager Randy says they put four bottles of alcohol under my seat. That in itself was ludicrous since there is no possible way for them to fit. The bag the alcohol was in was in the trunk with items that I had which were located in the vehicle, but no alcohol. So guess what they must be a bunch of honest alcoholics. The work looked good at first view, but after further inspection they damaged another part of my car while fixing what I brought my car in for...sounds about right as I think about it. They are honest ok... but they didnt even communicate they messed up my car. smh I would never allow them to work on my vehicle again. and definitely remove all your items from your vehicle as their employees are so dishonestly honest alcoholics that pirogue through your stuff while they have your vehicle. NEVER AGAIN!!!!!!!!!!!!!!!!! WORST EXPERIENCE EVER.
KE
Keith Devries
My Jeep was in a minor collision a couple weeks ago. A door panel and the quarter panel were banged up. Auto Impact at Loredo Drive came recommended by a car savvy friend of mine. I chose Auto Impact Marietta as their schedule fit mine a little better. I met my GEICO insurance adjuster there and we went over the damages. He was helpful. The shops customer service is excellent. They called me in after a week to pick up my vehicle. When I came in I noticed a paint drip where they had done the repair. When I pointed it out them they immediately said theyd take care of it. I left the vehicle with them for another two days. They covered the cost of my rental car for those two days, painted up an unrelated scratch on the back door and detailed the interior. I hope its never the case but if I ever need body work done Ill be back.
A
Anonymous User
Had my brand new car sandwiched and was recommended by a friend to try this place out. My insurance agreed to have the repairs done here and the receptionist Kasi was very nice and attentive, gave me the necessary paperwork and everything was filled out within minutes. I even received a brief estimate and was told that the damage might be more, and estimate might go up. They had an enterprise woman there already with a rental ready even an upgrade option the day I dropped off and just VERY pleased. The waiting room is really "home" feeling with a fish tank! Haha that was just awesome!
JE
Jeff Spinoza
Got some front end body work done here through a Geico insurance claim. Got my 2012 Honda Civic back after some post-collision work and I am very impressed with the service. The work was done in less than a week, and I got my car back two days earlier than expected. The car looks like a new penny. The paint is beautiful and a perfect match to the original. They did not cut any corners. They cleaned up after themselves too. You cant tell anything happened. You cant even tell anybody sat in the drivers seat! Thanks guys. I dont know how you do what you do. Auto impact I is amazing.
AN
Andy Roper
I had AutoImpact paint front-to-back stripes on my car. They took about 4 weeks to do the work instead of the week they initially estimated. I had to take the car back to them twice to clean up scratches in the clear coat that they caused. They improperly reattached the wiring in my trunk causing a leak because the trunk couldnt seal. They also left a blemish on the trunk that resulted from how they removed the clear coat to do the paint work. I finally gave up and paid my car dealership to fix the paint job. Do not use these guys for custom paint work!
SC
Scott Kitchen
I had Auto Impact do some paint work on my truck after it was scratched up pretty good by some careless shopper neglecting to properly put their shopping cart in the cart corral. I seriously thought I would have to get the entire truck repainted but they told me they could match my paint and only do the quarter panel…WIN!! They did just that, too. Matched my paint color perfectly and the panel looks like that dumb shopper never existed. Great job guys. Stayed on budget AND were on time. I’ll definitely recommend ya!
CH
Charles Wright
Not only did they fix my Jeep commander in a timely manner, they also clean the inside of it. I was really please with the professionalism from everyone and the time they took to explain the process to me. I even receive a tour of the shop.. Super clean and well organized!!! PS. Unfortunately my BMW is now being worked on however I am pleased to know that Auto Impact is doing the work ~Charles 08 Blk Jeep Commander
A
Anonymous User
Randy and his team here went above and beyond to satisfy my needs. I am very happy with the quality workmanship and the courteous and personable customer service. If any future need for your services ever arise, I will only call Auto Impact (Randy). Thank you again!
BR
brett Anderson
Horrible service. They didnt even test drive my car when they were finished. It was dead when I went to pick it up. The ac was done wrong. The headlights were put in wrong. I rear ended someone, and they didnt even check my alignment.
A
Anonymous User
The guys at Auto Impact did a great job on my Camry. The service was good and they treated me more like a family member then a customer which was a plus for myself. i have already recommend them to many friends and family. Thanks
A
Anonymous User
Each person I spoke with was very personable, they gave excellent service and went above and beyond staying late and being flexible for my schedule.
A
Anonymous User
The repair was fast and cool. I got my car washed. People were very welcoming especially Mrs. Shay, she is lovely and cool! Thanks very much
JO
Joseph Fretwell
The Air conditioning works great,... Very professional service. Kind of expensive, but worth it to know that the job has been done right.
RO
Robles Julia
This auto repair is the most professional, courteous repair shop. I will always return here and it will come highly recommended.
ME
Melissa Ledbetter
They have done body work multiple times on both of our cars that were damaged in several accidents. They always do a great job!
A
Anonymous User
Excellent job done once again. The staff were great very honest and professional. Customer service always great. Thanks
A
Anonymous User
I called twice just for directions and the young men I spoke to were very very nice and polite.
A
Anonymous User
They were very fast, very professional and I am very impressed with the work done!
A
Anonymous User
Excellent service, you guys do a great work, thank you so much !
A
Anonymous User
They did a great job on my car.
A
Anonymous User
Great setup; well organized.
AS
Ashlee Scott
Very satisfied!
Other organizations
Photos
