Brady Automotive

6001 Terry Rd, Louisville, KY 40258, USA

Address:	6001 Terry Rd, Louisville, KY 40258, USA
Phone:	+1 502-447-6000
Site:	bradyautomotive.net
Rating:	3.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 4

Reviews 16

jason thompson

I brought my wifes car into their shop right before Christmas 2015 to diagnose an issue with the car missing badly at idle and rough acceleration. They suggested multiple fixes which included replacing two cat converters that totaled just north of $1800! Terrible time to be spending this much money. This amount did include an extra service of replacing the timing belt that I asked to have done since they were going to be right there close by anyway. The car ran fine for about 6-8 weeks before the problem manifested itself again. Same issue. Same symptoms. Same problem. I brought the car back fully expecting them to make it right due to the large amount of money I paid just a couple of months before. They now want to charge me more money and said the car now needs plugs and plug wires. A couple issues with this. #1 how come this was never checked out the first time? If plugs and plug wires were potentially causing my problems it seems only logical that this would have been on a checklist of items to look into the first time around. They admitted on the phone that they never even looked at them before. #2 how do I know that this wouldnt have fixed the problem the first time around saving $1800 and the rest of the repairs around Christmas time? Im not saying that all of the repairs were not warranted. Im just saying I will never know. It seems like maybe they should have started with plugs and plug wires first ($150-200 repair) versus starting with an $1800 repair that ultimately did not solve the problem. My father has had them do repairs on his cars before with no issues so not sure what to think. Not sure if I will come back. Had they accepted responsibility, admitting they didnt check the plugs and plug wires the first time around, then made the repairs and not charged me as a sign of good faith, they probably would have had a customer for life. We all make mistakes. No one is perfect... but they had the opportunity to make it right and move on but unfortunately they chose not to.

Benjamin White

We took our Volkswagen Beetle in to check out the starter, AC, etc. before a road trip. They kept our car for four days without looking at it, and only after that wait did they tell us that it was probably the air pump, but they didnt feel comfortable working on it since it was a Volkswagen. I appreciated the honesty in that respect, but if they felt THAT uncomfortable, they should have been honest from the get go. We contacted them twice a day to get updates, and we were always "next in line." Needless to say, we had an awful experience and would never under any circumstances return with our business.

fred sasse

The quote I was given for a 4-wheel brake job and spark plug replacement sounded very reasonable at just south of $500. When I was called to say my 2010 Dakota was ready I was surprised that the bill over over $100 less than quoted. They explained that my rear brakes didnt need replacement so they were just cleaned, adjusted, and turned the drums. That type of honesty is sometimes too rare today. They could have replaced the rear brakes and Id have never known the difference. Quality work at a fair price and honest people to boot. Ill going to Brady Automotive again!

Logan Estes

I took my Honda Odyssey to Brady for a tranny rebuild over 3 yrs.ago. Their price was very competitive and my Hondas still going strong after several trips to North Carolina, BatonRouge and Texas.Taking a 1999 Toyota Camry to them this week for a tranny rebuild after receiving lowest quote of any competitor Ive contacted. .

Anonymous User

They do good work for reasonable prices ...Of have used theme several times and will continue to do so. They have a vast knowledge of many vehicles and are courteous to boot...

Alexis Manookian

to the guys who watched my car break down on me on terry and couldnt help me at all. thank you!!! you made my day - brady automotive men are jerks

max minton

couldnt have been more happy with the price and they allways have a number of different cars each month

Joe Nalley

I have dealt with Brady auto for quite some time and would recommend them to anyone!

Richard Hurt

With good prices & great service I cant recommend this shop enough! :)

Robby Calhoun

Awesome service Mike was very informal and prices are cheap!

Anonymous User

horrible, would not let them touch my car