Prestige Auto Body

Address:	68688 LA-59, Mandeville, LA 70471, USA
Phone:	+1 985-635-4463
Site:	prestigerecon.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 17

Reviews 6

Travis Johnson

Prestige Auto Body has a nice, new facility, but their poor quality controls coupled by what seems to be a complete lack of accountability by its manager, John, will prevent me from utilizing the establishment again. This is the second time I have used Prestige for a repair. My first experience was not entirely ideal and some of the workmanship was questionable, but I was satisfied overall. My most recent experience, however, was far from acceptable. When I arrived to retrieve my vehicle, I noticed two issues: 1. A paint chip next to the area that was being repainted was not fixed; Prestige simply applied clear coat over the paint chip. I understand that also fixing the paint chip might have been a courtesy by the body shop, but in my experience with dealing with other repair shops, if they have to repaint the bumper or quarter panel, they fix everything—not just gloss over issues with clear coat. 2. The second issue was flakes of trash/debris/dirt that were under the freshly applied clear coat. This was obviously a mistake made by the body shop. When the issue was pointed out the manager, John, he tried to gloss over the situation. After I pulled up a photograph of the car pre-repair that clearly showed the debris wasn’t there before, he stated “well you wouldn’t see that in a photograph”. Complete BS! The first thing I thought of while talking to this guy is that he must have been a used car salesman at some point in his life. He eventually conceded and agreed to fix the issues. He actually offered to meet me at 7am with a rental car the following week so I wouldn’t miss any additional work. However, the receptionist advised that the rental car company doesn’t even open until 7:30am and informed me this wasn’t possible. (Another empty promise made by this guy!) In the end I kept my rental car over the weekend at Prestige’s expense so they can correct the repair today. This review would be much different had the manager simply accepted responsibility for the body shop’s screw ups instead of skirting the issue. He made it seem like he’d do me a favor by fixing the problem. I left that place fuming just a few days ago. As stated previously, I will not use the body shop again. I do not recommend that anyone use this shop. The facility looks shiny and new, but its management is obviously tarnished.

titus billingsley

Great price and great job on painting a camper top for my Tacoma. Tried two other paint shops in the local area one would not even give me a quote. The other wanted to charge me 3 times what Prestige charged me for the same work. For any other body work that comes up in the future Prestige will be getting my business.

Robert Billingsley

Awesome service, everyone was extremely nice and kept me informed the entire time. Pricing was great, not one detail was missed on my vehicle giving me the best pricing possible.

Caroline Bordelon

Incredible work and incredible service. I live in NOLA and this place is worth the drive across the lake.

Jerry Payne

Very friendly, great service, quality work. Minor repairs were all I needed... In one day out the next.

ron barber

Super quick and friendly staff