Address: | 16074 Three Notch Rd, California, MD 20619, USA |
Phone: | +1 301-866-9000 |
Rating: | 4.2 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–8PM 10AM–8PM Closed |
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Samurai Lady Zero 101
I just move to the area. This beauty supply store prices are at least $3.00 to $6.00 more than other beauty supply stores. In the signs to return products is hidden beside racks that you would not notice.. Nor, do the staff inform you. Being new to the area, I wanted to purchase a ponytail. The ponytail hair with all the different types, that was displayed is only for kids, in states that. I would looking for a certain color and a spefic type never was I informed they had regular size and styles of ponytails to purchase.. The young lady helping me didnt informed me that beside kids styles of ponytails there wete other ponytails for vewing as well. Not, knowing what was in stock and not being informed what products the store had in stock,. I purrchase what I thought was all they had which was a kids ponytail.The ponytail when I got home wasnt a drawstring it had a clip on the center. So, I took it back in that is when, I found out I could not receive my money back nor exchange it. I found out that there was other selection, I could have selected from. I will Never purchase another product from this company exspecilly when you can not exchange or get your money back...and the staff is unknowable about products. I attempted to returned with 20 min. purchaseing it. Although, the staff was friendly if your dissatisfied with a product you should be able to exchange.
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Heather Miller
Great customer service!
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Tina Smith
Doesnt cost alot