Address: | 4331 Montgomery Rd, Ellicott City, MD 21043, USA |
Phone: | +1 410-465-4334 |
Site: | ymaryland.org |
Rating: | 3.5 |
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Emily Black
Youre better off paying a few dollars extra and going elsewhere. This facility is overcrowded. My husband and I mainly joined for the purpose of swimming as our a cardio workout, and to lift. We always checked the pool schedule before going to make sure there were multiple lanes available for lap swim due to the many water aerobics classes that usually take up both pools. More times than one we would show up to find swim team, or lessons that were not on the schedule taking the remaining laps, leaving the many lap swimmers to fend for themselves in one lane. Also, add about an hour onto youre normal lifting session because you will be waiting for just about every piece of equipment that youd like to use. The administration is not helpful either. I was told when I signed up that if we would like to quit, we would finish out the month we were on and that would be it. We quit the Y at the beginning of July due to our dissatisfaction, and were charged through the end of August.
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Alfred Guy
A matter of hygiene and cleanliness. The sauna in the mens room is supposed to be used by those who have: Showered Are clothed in trunks/towel I have stopped using it, after repeatedly witnessing men come in and strip off all their clothes and sit on the benches, exercise while in the sauna or walk in wearing their sweaty workout gear and lay all over the benches inside. I left a note in the suggestion box and spoke with an attendant on another occasion, but nothing has changed. On another note, the policy of the gym is to allow others to work in on the pieces of equipment. Almost all members seem to be on board with that and there is rarely an issue. However there is one particular staff personal trainer who will give you a very unfriendly look and response if you even hint at working in. "Im using that." Not too friendly and I probably wouldnt consider ever hiring that person for training help. I would expect employees to honor the same policy members are held to.
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Jen Bair
We are in the military and move around a lot and this is the first area I have ever been in where childcare closes in the middle of the day, but that seems to be standard for all the gyms around here so I wont deduct points from the Y for doing the same thing. I homeschool 4 kids so when I go to the gym, they all come with me. The childcare here is much better than the other gyms around as they have more than one or two people simply keeping an eye on the kids. Theres a whole staff that interacts with the kids and does guided activities with them (that they can choose not to do but its nice that they at least try to engage the kids!) I have done the spin classes and the weight machines and have enjoyed both (though prime time in the morning is a bit on the crowded side). All in all, I would say that this gym (my first experience with the Y ever) is definitely more family friendly than those around and Im glad I found them!
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SuA Kang
BEWARE OF BULLIES! I witnessed bullying and the staffs handled the situation very poorly. The class is always crowded, and the lady who got bullied introduced herself to me that it was her first time. Her English wasnt good, and I guess she didnt know about the sign-up. I saw this lady waiting before many others coming in, but she had to leave because she didnt know she had to sign up. One member volunteered to give the lady her spot, but that didnt stop the bullies from humiliating the lady in front of the class. The bullies told the lady to leave and gotta learn her lesson. When I spoke to them with the director, one of them never apologized for being rude. Instead, the director let them go because I was wasting their valuable time.
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Jeff Travel
Gym is fine and clean, but gets ridiculously crowded on the weekends. No point in even trying to use the stay and play (childcare while you workout) on the weekends unless you show up right at 9am or at noon (must pickup by 1). 3 of the past 5 weekends had over an hour "waitlist" - I mean, its not like I wanted to workout with my spouse or anything, right? Pools are small and often reserved for meets. If youre going to market yourself as family-oriented, at least have the staff and capacity for families when families are typically together, i.e. THE WEEKEND. Thinking about getting my monies worth and switching to other area gyms and county rec centers that have nicer pools and/or more available childcare.
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Richard Garber
I just tried to cancel membership with the YMCA and was told that I have to go there in person fill out a form so I did 3weeks ago. I figured I was done with this process the next thing I know I am getting hit with an additional charge for another 30 days. I was told thats 30 days notice was needed but not a written form. Then because I didnt make it before the last billing cycle I have to wait for the next one. So instead of 30days I am 45 plus days. Something is rotten here... Very bad customer care...
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Carrie Koenig
Do not send your children to summer camp at the Y. We had a horrible experience. Our 6 year old suffered heat exhaustion on Tuesday because they were outside for too long in 90+ weather & extreme humidity. No one checked if she was drinking water. She had one 8oz bottle all day. Also, trying to pick up your child is a cluster of confusion and inadequacy. They need better training for counselors. Communication was horrible.
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David Yeh
Worked out here for 3 months in the summer. Equipment Type 9/10 A lot of free weights, barbells, and ez bars. Good selection of machines. Even a squat rack. Equipment Placement 6/10 Super crowded. Sometimes dangerous with all the dumbbells. Rock Climbing Wall 10/10 Really helpful staff to teach you the ropes! Pool 9/10 Big and clean Locker Rooms 9/10 Never too crowded. Sauna experience included
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kai zhang
the swimming class there was fine, but the staff who answered my call was very impatient and pissed when I tried to explain the situation. I recommend LA fitness over this one if you are just working out instead of joining swimming classes.
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Samir Jafri
Clean, well-maintained facility. Two basketball courts, fitness area, dance studio. Parking is limited, but plenty of parking in neighboring elementary school when school not in session.
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Kevin Wang
Im disappointed about the Y it said it has two gym but none of it is open and the staffs attitude are harsh. The gym are use for games but they did not tell us any of this.
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Yvon Mckoy
This place sucks horrible customer service and if you want to play tennis go outside not on the basketball court
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Ross Cutts
We love our YMCA, super friendly staff and members. The climbing wall is a great addition!
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Chris Bechis
Took my daughter for her swim class and she loved it. The Y is great for young families!
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Aaron Cowan
Excellent facility, recently replaced equipment and great staff. Best value around.
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Marianne Dias
I feel very comfortable exercising and the staff are very friendly and helpful.
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Steve Cooperstein
The staff was very friendly and the facilities appear well maintained.
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Emily Ranson
Lots of classes, clean weight room and pool, generally friendly staff.
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j james
Just comfortable. No show offs and they have everything you need.
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lee harding
Great facilities and nice helpful staff. It can get crowded.