Address: | 3290 N Ridge Rd #150, Ellicott City, MD 21043, USA |
Phone: | +1 443-858-2723 |
Site: | thesavoyteam.com |
Rating: | 5 |
Working: | 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM |
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Israel Cross
Im a very analytical person by nature (which makes me good at my job) but the Savoy team dotted all the is and crossed all the ts. We started our house searching without representation. By shear happen stance, we connected with Amy Studdard from the Savoy team as our agent as I had made an inquiry about a house. She was everything we were looking for in an agent: great personality, knowledgeable, clear in communication, and had OUR best interest at heart. After we found the house we truly love...after taking the time to meet us at 13 different homes (were picky :) the rest of the Savoy team kicked in gear. Im happy to say that they really went to bat for us (Charlotte and Amy), seemingly working as if they received no commission for their work but rather for the pure joy of providing great service and connecting people with their dream home. They went FAR beyond what I imagined in terms of their accessibility, advice, and negotiating. After our contract was accepted, we were assigned a client care coordinator (Jen) who assisted our agent (Amy Studdard) from that point forward. Her job was to ensure a smooth and timely transaction, update us on the happenings of our purchase, and to help coordinate all of the third parties involved on your behalf. THIS WAS A TREMENDOUSLY HELPFUL PROCESS with clear tracking. From start to finish, the Savoy team is no less than A++. Charlotte has put together an amazing team. *****MY REVIEW OF OUR AGENT, AMY STUDDARD***** As youll see in my overall review of the Savoy Team of Keller Williams, it was by chance that I connected with Amy after calling to make an inquiry about a house. Without representation at the time, Amy showed us our the home so we could see if we were a good fit--so glad fortune favored us. I was very impressed with her punctuality, knowledge of the area, background research, and her awesome personality. Needless to say, we selected her to help us find our home. From start to finish, we really felt like she was on our side 100% of the time and we appreciated her honesty and transparency throughout as we didnt want an agent who was just trying to get that quick sale and be "on their merry way." Amy far exceeded my expectations and did so much work behind the scenes for us, including all of the negotiations and back-and-forth with the selling agent. Its easy to tell she does this work because she loves what she does! Our experience with her was 5-star!
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Princess Love Mills
I met Charlotte in March of 2001 by referral. She has always been a high energy professional full of important and up to date real estate information. She is an eternal student even though she is definitely an expert and mentor. What’s even better is the personal care she gives and her organic warm and loving personality. She has a way of making you feel special as if you are her only client. It was my first home buying experience and she simplified and educated me in the process. It felt like she was by my side from the beginning to the end. She has a great team and a network of individuals who mirror her good vibes. Charlotte invited me to multiple client appreciation events and cookouts. There were always great games and raffles and my family and I always won great prizes. I receive holiday cards and neat tips and advice throughout the year. She even remembered my birthday every year and would arrange for me to receive a large cookie from the Great American Cookie Company. My kids looked forward to it each year. When it was time to sale my home in 2007, I called her. In April 2009, I purchased 9702 Early Spring Way. Life presented a few challenges and changes and I decided it was time to sale. This time it was a Short Sale. I sold my home in 2014 with Charlotte’s assistance as my Realtor. I learned more information about real estate transactions as this was a new experience. Charlotte felt more like a friend/business partner than just an agent. When I am ready to purchase again, she will be the person I call. Charlotte is my Realtor of choice! Need to buy or sell a home? Who’re you gonna call? Charlotte Savoy!!!
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Michelle McLaughlin
I cannot say enough good things about my experience with Charlotte and her team. Her work ethic and dedication is unmatched. She was always on time, always responsive, always willing to go the extra mile for us. Sometimes it was like she was reading my mind and she would answer a question right before I asked it. Her team takes a modern approach to the home selling process. They understand that buyers these days are deciding whether or not they like a house from what they see online, before they even step foot inside. It can be a challenge to find someone that is current with technology and social media, but that still has a lot of practical, real-world experience. Charlotte and her team really do have the best of both worlds. We purchased a new home before we were even ready to sell the house we currently owned. To put it short, they sold our house for above list price, for more than what we expected to get, the first day the house was on the market. We closed on that sale even before we closed on our new house. That should tell you all you need to know. I will always call The Savoy Team first to sell my properties in the future. Thank you Charlotte!
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Alanna Cochran
I was dreading putting my house on the market and procrastinating the process. Thankfully, a friend of mine gave me referrals to two realtors. One, Charlotte Savoy, called me within ten minutes of my friend texting me the info (I never heard from the other, nor did I call them). She immediately took control of the process and I felt very at ease. We set a date for her to come look at the house and when she did, she was extremely thorough, and again, took the lead and walked me through everything. I did not feel like I had to think of anything. She has been doing this for a VERY long time and has all the details taken care of. Her industry knowledge is impeccable. She is extremely easy to relate to, as is everyone on her team. She takes care of many details behind the scenes, without you ever being aware. My home was under contract in 13 days, right around the price she thought it would go for. I highly recommend Charlotte and her team. You will not find a better experience!
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Courtney Bennof
My experience with Charlotte Savoy & The Savoy Team has been nothing but top notch. From the very beginning, I felt at ease working with everyone within the team. I specifically worked with Amy Knotts, who represented me as a buyer (and helped me buy my dream home!) She is efficient, knowledgeable, and has her clients best interests in mind! She took the time and effort to show me homes across the bay bridge (even during a monsoon!) -- This kind of dedication to customer service can be hard to find out in the real estate market. I very much look forward to selling my current home with Charlotte, and know she will get me out of our current home quickly! From start to finish, it has been the dare I say, easiest big purchase Ive ever made. I have, and will continue to refer both buyers and sellers to her & the Savoy team!! I couldnt be happier!