Address: | 13342 Clarksville Pike, Highland, MD 20777, USA |
Phone: | +1 301-854-2221 |
Site: | littlebuilderslearningcenter.com |
Rating: | 4 |
Working: | 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM Closed Closed |
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Theresa G
Unfortunately there is not an option to give it zero stars as this place does not even deserve 1 star. I signed up my child to attend before he was born, with a new director. By the time he enrolled there was another new director. Since he has left, in May 2015, I have heard there is another new director, again. Clearly a problem exists but that is the very least of the issues. Two women own the place but they are completely absent from any management and refuse to respond to parents complaints. And trust me if you choose to send your child here you will have many complaints. the "new" director that was there when my son attended, had just received her 2 year degree. WOW! Really? Most of the other teachers, I discovered have no degree and only the minimum "90 hour certification". However that does explain the low class prevalent attitude I saw amongst the staff, for the 10 minutes each day that I was there. During the first week my child was there, they indicated that they gave him medicine, on his "Infant Daily Report". My child was not on any medicine so I found this greatly Since it was after hours when I discovered this, I tried to contact the director but could not. There is no emergency number or email or any type of emergency contact available. When I finally discussed this with them they claimed it was written on his report sheet in error. ????? Then what is the point of having a report sheet I wondered. AT this time there were two teachers and three infants in the class and they couldnt keep them straight???? There were constant problems there with a manager that cant manage. They made empty promises stating they were working on issues but nothing was ever fixed. The turn over of teachers is very high and kids are constantly being grouped together with other kids of different age groups so they can save money and send teachers home. The majority of the toys are broken and/or missing batteries. When you pick up your child you have to hunt around for him/her; then hunt around for bottles; articles of clothing; the daily report sheet (which is useless anyways because it is NEVER filled out completely); uneaten food, and anything else that you brought there with them that morning; etc...... We had WEEKLY conversations with the "manager" yet problems continued. We also requested to speak to the owners on several occasions and have been refused. My child has also been given food that was not his, been bitten, hit, etc....by older kids. He also comes home with food all over his shirts and pants. I have even brought our own bibs in for them to use and they say they dont need them that they have plenty there, yet they are not used and my child is wearing food stained clothing all day. I cannot count how many articles of clothing we have had to throw away because of this. One of the big selling points was that they "claim" to video tape everything daily, yet when you ask to see a tape recording of the day the video tape is conveniently "missing". They have also "lost" my childs personal, medical information on more than one occasion that contained his name, age, address, and social security number. My doctors office is consistently having to re-fax vaccination records to them because they were "lost". Not to mention all of the things they have lost that belong to us like the top to bottles, name bands for my childs bottles, etc.... Another issue we had was that they insisted my child was sick and had to be sent home because he had a lose stool. The doctor sent in a note saying he was not sick the lose stool was due to his teething and could return to school the next day but they refused to allow him to come back for the rest of the week. Then they have the audacity to be constantly doing fund raisers when the facility is a FOR PROFIT business. It really is a dump. It is only a matter of time before a child is seriously injured here. We left and are at a much better facility. All the teachers have degrees and my child is cared for properly.
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Elizabeth Jordan
Both of my children attend Little Builders and my husband and I couldnt say more positive things about this place! Our kids LOVE going to school (and that is a big deal in our family, considering that we came from another center where they cried every day after we dropped them off, which is heartbreaking). Now, its hugs, kisses, and smiles all around! When we initially toured the center, we shared our concerns about what we were experiencing at the other center, and we received a warm and welcoming response for how we, as a family, can gradually transition into the classroom to help our kids feel safe and secure. It is also very reassuring how we can check in at any time of the day via the cameras to see them so active and happy. Plus, my children are learning so much! I love all the different activities the teachers do to make learning so fun. Really, all you need to do is walk through the halls and classrooms and youll understand what a unique and special place it is. It is highly recommended by our family!
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Anonymous User
WHAT A DAYCARE!! The staff at Little Builders are all so friendly and professional! The center has several examples of student work posted as well as pictures of their latest adventures! With all of the pictures up and welcoming staff you truly get a warm and friendly feeling when you walk in their doors. The teachers at Little Builders have taught my son great fundamental skills such as counting, letter names and letter sounds! My son is excited, everyday, to tell me how his day went at school! His manners have improved overall along with self-esteem and social skills. We really couldnt have asked for a bigger blessing! Our family loves Little Builders and would recommend them to anyone looking for quality childcare with caring, loving and friendly staff!
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Divya Srikumaran
We chose this daycare based on previous reviews we read online. Beware the the director changed this past spring. The new assistant director was the former office assistant and is essentially running the place but is never actually around. She does not have her certifications and many of the teachers have turned over as well or are not certified. They are currently expanding the center and are not focussed on making sure that the children and parents in the center are having a good experience. The owners are unresponsive and uninvolved too and never once returned any of my calls. They have a satisfaction gauranteed policy in their contract that they did not honor as well.
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Yanessi Morales
I had my daughter at Little Builders for 2 years and took her out because I wanted to put her in the same school as her brother... Needless to say, I ended up taking her out of the school after 3 months and putting her back at Little Builders. The curriculum is great and the Christian faith is felt around the center. It is definitely a place a I would highly recommend.
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Anonymous User
A GREAT DAYCARE! The teachers and director at Little Builders are so caring and wonderful with my granddaughter. The center is clean and welcoming. I love that I can log onto a secure website to watch her anytime during the day. Everyday my granddaughter cant wait to go to school! If you are looking for quality childcare, I highly recommend Little Builders.