Address: | 12201 Veirs Mill Rd, Silver Spring, MD 20906, USA |
Phone: | +1 301-946-9474 |
Rating: | 1.6 |
Working: | 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 8AM–6PM 11AM–4PM |
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Jerald Lentini
NEVER NEVER GO HERE! I have twice trusted them with my dry cleaning, and twice theyve messed up, either by giving me the wrong clothes or not returning all my articles. But the worst part is that the owner is a liar. I dropped off a sizable order last week, picking it up two days ago. At the time I dropped the order off, I told the owner the total pieces in the order (I had inventoried them before dropping them off), and he specifically agreed after counting them up that my math was correct. When I went to pick them up, they were bundled so that an inventory at the time wasnt possible, but upon checking the clothes today, I discovered a pair of pants from one of my wifes best suits was missing. When I called to inquire about the missing pants (from one of my wifes best suits), the owner directly contradicted the size of the order that I had dropped off, and even denied that he would ever have confirmed the size of the order at the time. Its bad enough that, both times Ive gone there, theyve managed to botch the job (the first time they gave included someone elses clothes in our order and left out one of ours, which I had to go back to retrieve). But to lie to a customer about your own practices is unacceptable. Nobody should ever trust the owner with their business.
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Anonymous User
Horrible. Beware rude and a theif. Ive been going here for years and have dealt with many issues. Today will my last day. Over the years I have received shirts with broken buttons which are understandable but every time I mention it he yells and becomes even more rude than usual. He shorts me Every time he gives me my change. He actually dose this on purpose which is wrong and basically attemping to steal and cheat me everytime. One time I dropped off some cloths and oddly he asks me if I have anything to pick up, so I said "not that I know of. Do I?" He answers I guess not. It turns out that my brother dropped stuff the week before that he had not picked up. After I told my brother he called worried that his cloths were missing and the man responded I dont have time and hung up. I have never met another man so rude and so shady as this man working at any establishment. I have dealt with this for far too long out of convienience, but today will be the last.
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Anonymous User
Very unpleasant experience!.. cheap dry clean, but if you care for your clothes STAY AWAY!!!.. I found many of my shirts with bottoms broken, my pants were terribly dry cleaned, and they will switch my clothes with some other costumers ones.. I was trying to continue with them but they lost one of my favorite shirts and know Im looking for another dry clean.. do yourself a favor and avoid headaches for wasting time and money..
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Anonymous User
Stay Away!! this place is a joke. I came with 20 pieces of cloths, so the rude man decided to increase the pricing for an additional dollar per items, why? because he saw few white hairs on one of my shirts. The rude man {I think is the owner} was so submissive. He is like a dry cleaning Nazi, I will NEVER go back there.
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Anonymous User
Sure the price was good, but when I got my pea coat back it still had lint all over it! When I told them that i wasnt satisfied they told me that this had lint on it because of the type of fabric it is and that they would not do anything more for me. Will not ever go to this dry cleaners again.
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Anonymous User
Victor .I have been using this cleaners for about 11 years.. Always friendly with me.. They are working hard. The prices are affordable ...Never was any problems with their business
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Liyi Wu
$20 with no work!!!!