Address: | 1846 Commonwealth Avenue, Brighton, MA 02135, USA |
Phone: | +1 617-566-4777 |
Site: | missing-sock.com |
Rating: | 4.1 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–8PM 8AM–9PM |
AN
Andrew Sims
Do NOT give this place your business. They are liars and thieves. I had been coming here for 3 years because they are down the street from my apartment. Last month when I dropped off a wash and fold one of my shirts went missing. They told me that I must not have given it to them, which is definitely false. I gave them the benefit of the doubt, but the second wash and fold after this event they charged me an extra $26 for a bath mat. I told the lady when I dropped it off that I need two separate washes because one load was a bath mat and towels. She said OK, $6 extra, fine whatever, that was new. When I came back she added $20 because there was a bath mat that was washed separately. So she charged me for the separate washing for $20 and refused to take off the $6 even though the rest had been washed together. Even after she admitted she should have told me when I dropped it off!!! You would think they would treat a consistent customer better but no. Beware, avoid this place if you can!
GR
Greg Herrmann
Great neighborhood laundromat. I live right around the corner and dont have a washer/drier in the unit or building, so this convenient location helps me a ton! They have a quarters machine for in-store use only and the one time it wasnt taking my money, the attendant got me quarters from the cash register. Ive had no issues here and I handle my clothes on my own. My only wish/suggestion is that they would integrate a money card system rather than using quarters. It would allow me to load as much money on a card at once and not have to worry about bringing cash/quarters.
JE
Jeremy Valadez
Nothing major or detrimental to my health. The prices have gone up, there is a surcharge for the use of quarters, and they did overcharge me one time without fixing the issue. Quality of dry cleaning is good. They have an in-house seamstress. The drop-off process is very fast. So, I have mixed feeling about this review. Try it for yourself. ***TIP*** Bring you own $10 bills for the coin changer. (The NON-orange colored ones)
AM
Amanda Drolet
This place is phenomenal! Wash dry fold is reasonably priced, and entirely worth all the time youll save. Even though Ive moved closer to the city, I still come here for all my alterations. Ever blazer, skirt and dress comes out perfect, even the most delicately lined clothes come back immaculate. Every price Ive ever paid has been more than fair, and the quality is incredible. Well worth the drive!
KA
Kate Craigen
There are always broken machines and the staff wont move clothes that are just sitting in dryers. The place is filthy dirty. We brought mens shirts to be dry cleaned and they came out awful. Theres no attention to customer service whatsoever. Would never go back.
NA
Nathan Wright
Perfectly good laundromat. Washers and dryers are big, and there are a couple couches to hang out on. Theres a small park across the street; a nice bonus while waiting around for the wash in the warmer months.
PA
Paul Grandstrand
The people who work here are very friendly. I only have experience with the dry cleaning service; however, my shirts and sweaters always come back looking great.
MA
Malari White
great service. always willing to accommodate your needs for wash dry fold to the best of their abilities. I use them for all my laundry needs.
JE
Jerme Taylor
I simply drop in for quarters....and got harass over quarters......do not patronize this ......place...Horrible customer service......
MA
Matt Manzo
Not dependable; dry cleaning wasnt ready when I went to pick it up. Actual dry cleaning was okay. I wont be returning.
MI
Michael Zhang
Its a really convenient location for UPS drop-offs! Im glad they offered this service in addition to dry cleaning.
A
Anonymous User
I do the drop-off pick-up thing and find they do a nice job at a decent price.
MI
Michael Curtis
Super friendly, great hours and the drop off service is fantastic!
PO
poncho Ortiz
Fairly new machines
GE
George McKenna
Clean no waiting