Address: | 6 Thatcher Rd, Gloucester, MA 01930, USA |
Phone: | +1 978-283-4545 |
Site: | noreastcleaners.com |
Rating: | 4.9 |
Working: | 6:30AM–6:30PM 6:30AM–6:30PM 6:30AM–6:30PM 6:30AM–6:30PM 6:30AM–6:30PM 8AM–5PM Closed |
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Beth Cooper
You did great! The cleaning job was excellent; I appreciated the attention to detail on the bad stain, thank you! The turn around time is great, but best of all is your staff of young people. Each and every one of them is pleasant, respectful and well informed. Unfortunately, rare qualities found in youth today. What a great team! My only suggestion would be that youre careful with your clip hangers. I had a velvet scarf cleaned and they made dents in the fabric. Velvet is known for that. It took a lot of work to brush the fabric out. They were also used for a very fine pair of wool pants. Had I not picked them up quickly, I suspect they may have done them harm as well. Aside from this issue I am very happy with my experience. Keep up the good work! Thank you!
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Jack Kelly
I am excited to be able to give you feedback, Ive been looking for a way to praise you for your work, and this is just right! To begin, I appreciate your professionalism and respect that I am treated with when I drop off and pick up. I am one of your younger customers, and often I am not treated with respect or taken seriously when I use a service, or conduct business, that is not the case with your team at the East Gloucester location. On top of that, the quality of your work is superb! I have attempted to use DeMarcos cleaners, because it costs 15 dollars to get a suit cleaned by them, whereas it costs 25 from you, but I always find myself returning to you. Your quality and time cannot be beat. Thank you, J.L.Kelly East Gloucester
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janet foote
We took advantage of using the Welcome Bag offer. Great communication - Followed up on a snag in the service and still returned the article in a condition better than I had sent it. We intentionally put in 3 really sad looking shirts and the shirts came out looking like brand new. The dress and jacket came out as expected. The tag with the list of charges credited would indicate your charges are less than my previous cleaner. We will use your service again. Thank you.
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Sybille Denninger
Very good experience, I bring a lot in to be dry cleaned during the summer. The service is prompt and efficient. One little issue I have: Occasionally a top is not ironed as well as I would like, and sweaters in general are folded, then hung over a hanger so they are always creased when I take them off. Since my main reason for dry-cleaning is the fact that I hate to iron, its a little disappointing when I do end up having to iron something after I paid for dry cleaning.
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Roger Levine
As a new customer, Ive been impressed with your helpful and friendly staff and the overall professionalism of your service. Youve done a terrific job removing some problematic stains and I like the convenience of your on-site tailoring. I also like the way you keep in contact through email communication. In my opinion, youre a first-class, top-quality cleaners. top-notch. Thanks!!
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Janice Hurlbert
My experience with Northeast Cleaners has bee exceptional. My driver Gary comes by my home twice a week to deliver or pick up my dry cleaning. I simply leave the bag outside and my clothes are returned in a few days. They provide two bags which works really well. I am billed once a month directly to my credit card so do not worry about anything.
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Astrid afKlinteberg
I love, LOVE these people! They are a great company: environmentally conscious, fabulous service, and very responsive to the slightest customer service issues. I would never go anywhere else. The home delivery (by The Delightful Bill) is an absolute luxury (at no extra cost). They serve a lot of the North Shore. Were lucky to have them.
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Cathryn Stanley
Nearest Cleaners is the best! Our driver, Gary, is extremely reliable, quick with a smile and always brings my clothes to the door if the weather is bad!. Our clothes are always very clean and the best news is they are a "green" company. I recently sent some clothes to be altered and they are perfect. Highly recommend!
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Jane Vanko
Noreaster Cleaners are top notch - professional, yet friendly, they are efficient and have your laundry back within a few days; they email to notify when your clothes are ready for pick-up. As a "green" cleaners, they are committed to the environment, something I really appreciate. Great service. Highly recommend.
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Lisa Bruce
I appreciated how friendly and helpful the employees were and SUPER appreciated the complimentary fixing of a button on one of our shirts. Love the email notification that the order was ready.
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Jane Gagliardi
Quality of service is excellent! I was not home at the time of the delivery but the clothes were delivered in a timely way and left inside our mud room where they were protected from the weather. I have consistently found the delivery service to be reliable and top quality!
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Steve Ludwick
Always ahead of schedule. I say I need em by Wednesday and I get an email its ready Tuesday. And they still have the same seamstress, Chanty. Shes just on her own by the 7-11 on Bass Ave. I can get something altered and she sends them out to Noreast for dry cleaning. Its great.
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Ann Gilboy
I use this Cleaning Service exclusively and they deliver free of charge! The quality of work they perform, both with the cleaning and the alterations are superb. I know if I bring that "special piece" it will be handled with care. Try them - you wont be sorry.
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Dennis Acker
Love the drive up. Always friendly service, and when I ask for next day, if they are able, they always offer same day. I also love when a shirt comes back with a note that a button was replaced. That is what I call above and beyond customer service. Thank you
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Doktor Faustus
My suits were clean and ready ahead of schedule (even though I wasnt available to pick them up yet). They even have a working, contactless payment system in place, which let me check-out with a tap of my watch, which is always cool.
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Micah Donahue
Impeccable pickup and delivery service w the usual excellent pressing and free repairs. Auto billing by credit card. And a green mantra that means they recycle hangers and bags, and use less harmful chemicals. A+ combo in my book.
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Tara Olsen Allen
We have loved using Noreast Cleaners! Anything I have given them comes back beautifully done; from dresses to dress shirts to coats and comforters. We have been very happy with Noreast. Plus, they recycle your wire coat hangers!
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Kristen Farrell
NorEast Cleaners have literally changed my life. Seems funny to say, but it is so true! Best service, environmental responsibility, great prices, and home delivery and pick up. What more could you ask for? Thank you NorEast!
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Patricia Hemeon
I really like this service. Your company has shown itself to be attentive and sensitive to its customers needs. The community service aspect is an added bonus. The cleaning done is efficient and prompt. Thank you so much.
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Susan Mooney
Delivery service and dry cleaning is excellent. I would just like my items wrapped so it makes sense, such as suits (jacket and trousers) together rather than mixed in with other clothes and/or similar items together.
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Lora Finnerty
Weve been using Noreast Cleaners for over 10 years and have been completely satisfied! There pick up and delivery service is always on schedule. Our clothes look professionally cleaned every time! No complaints!