Smooth Automotive

Address:	30 Harvard Ave, Medford, MA 02155, USA
Phone:	+1 781-648-4538
Site:	smoothautomotive.com
Rating:	4.9
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed

Location

Photos 33

Reviews 19

stephen heffernan

These guys are dangerous, stay away. I forgive when a business messes up once. Sometimes maybe twice. But three times! One time they didnt latch my hood so it flipped up on me on the highway. Could of killed me maybe others. Another time, they replaced springs. They didnt re-bolt the shocks back on. Banged around for a few days before I noticed. Thanks guys! With every job they preformed bolts and screws were missing. They also forget to fix everything. When you have the fuel tank off already and I ask you to check the fuel pump.... Check it. And put all the bolts back! Lucky I know cars and fixed their damage, but if other people are unaware. Help them. They are cheep and thats what you get. No concern and no passion goes into there work. Very sloppy. Again, stay away this place is going to get someone hurt.

Max C.

Thank you for fitting my car with a set of great new Michelin Premier A/S tires at very competitive price and patiently addressing all my concerns re previous set of Conti tires. Friendly people, theres a comfortable waiting area with nice couch and chairs, coffee, free wifi, flat screen TV - it was very convenient to get scheduled for a particular time and work from there while it was quickly worked on. (vs "drop off, we shuffle cars around and cant guarantee execution time" approach in most of other shops) Car owners, dont miss out - front end wheel alignment is not only the lowest rate around at $49 (vs $80-$90), but it is free with purchase of 4 new tires and prices are comparable with e.g. BJs. I liked the "Oil Change Barbie" doll at the counter :)

Shih Wei Chen

Friendly and willing to go extra to help. I had a aftermarket suspension and the sway bar link broke/snapped. Called countless shops and no one were willing / wanting to help by simply told me to get a new one. The issue was ordering one, individual KW coilcover would take 2 months since it is a special order. Or sending it back to rebuild would take over a month. Finally I found Smooth Automotive. The owner told me come on down and have him take a look. He not only found me a solution to have me back on the road in no time. Himself and his people were very friendly and willing to go extra mile to help. Defiantly going back for any issue with my car or services ! Thank you :)

Anonymous User

Our neighbor recommended taking our car to Frank and Im going recommend him to everybody else. Frank is a great mechanic that really knows his stuff. Hes done many check-ups and repairs on our 2 cars and hes always been upfront about what really needs to be replaced and what can be done later. Hes even given me invaluable tips while I was working on one of the cars myself, which shows hes really there for his customers. So if you are ever looking for an honest shop to buy a scooter or get scooter/car repaired, this is the place to go!

Julie Newman

This is a great mechanic shop. All the staff are conscientious and polite and they never over charge. I have been coming here for almost 2 years and theyve kept my very old car on the road. Ive also purchased tires from them and the price was definitely better than a lot of other places. Theyve done everything from fixing a bent rim to major work on my cars suspension. Just an overall honest garage with good, skilled people. Ill continue coming here for all my cars needs.

Marc Sherman

I actually found Frank by breaking down in West Medford Square in my work truck. He took a look at my van, and quickly repaired the issue. He was very informative, and personally having over 30 years of experience in the repair service field myself, I could tell by his manner and confidence as we spoke that I was talking to a person that I can trust with all my vehicles. I refer him constantly, as does my wife, and all our friends and business associates. 6 stars.

Carolyn Ballard

I came for 2 tires and they discovered that the other two were very cracked despite being only 2 years old. They encouraged me to contact the tire company and even offered to keep my flat tire in case I needed it for proof. Thanks to them I was able to get replacements from the tire company. They were honest and clearly not trying to get more money out of me. Best repair experience Ive ever had - and Ive had a LOT of repairs!

Anonymous User

I had a flat tire and was going to drop my car off next door to get it replaced. It was 8PM. The people at Smooth were still in the garage, no idea if they were still officially open or not. I simply asked where the key drop was for the place next door and it turned into them replacing my flat right there for me. They were absolutely pleasant. Awesome people.

Kenneth Mckenzie

They are one of the shops Ive ever done business with and have never had to bring the car back they are nice always make time when you ask questions and save all your old parts if you ask then.there prices are very good and they will save you money when they can they are just the best you will find.

James Vermilyea

Andy was awesome. I had a torn up tire. I called them. They had an identical tire available and mounted on my wheel the next day so that I could swing by and they could swap out the doughnut for the new tire. The price was excellent. The service incredible. Completely and totally satisfied.

Nicholas Stamoulos

Fair prices honest accommodating mechanics. I had an appointment for a diagnostic for a computer code that he could have milked for a couple of grand. He offered the simplest solution and actually squeezed me in and took care of the problem saving me a trip back.

George Nychis

A really honest shop where everyone genuinely want to help their customers. Came here to get winter tires swapped, no issues, no hassle, no hustle. When I sold my car, Frank held on to the tires for me and helped me coordinate selling them. Really appreciated.

Anonymous User

I originally got my scooter elsewhere, but wish I bought it here. Whatever they dont stock for parts, they can get. The big plus is they have a full garage and do work on cars + scooters (My wife and I bring our cars there now too!)

Jeffrey Lee

Ive been going to Smooth since they were primarily a scooter shop and its always been great. Great pricing and great service. Theyre very knowledgeable and have done great work on both my BMW and Subaru. Highly recommended.

Tom Gaskin

An honest mechanic! He took the time to find out what was really wrong and fixed it at a very reasonable price, very quickly. Every shop should be like this. I would recommend him to anyone.

Mark Higgins

Metal air stem with sensor snapped in half while while putting air in my tire. Drove over to these guys, they replaced it and had me in and out in less than a half hour.

Chris Nachtrieb

Frank was super understanding and helpful with our Subaru, despite some miscommunication and offering to remedy everything. Really friendly and honest group at Smooth.

Christian Sorgi

We have been going to Smooth for over a year now and have always been treated fairly. They are honest and care about their customers. Thank you!

Cristian Henriquez

I was ripped off. Brought my car in because it was making a vibration while driving, come to find out, I only needed new brake pads and rotors.