Address: | 58 Peters St, North Andover, MA 01845, USA |
Phone: | +1 978-682-8636 |
Site: | panerabread.com |
Rating: | 3.9 |
Working: | 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 6AM–10PM 6AM–10PM 6:30AM–9PM |
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Rasberry Runner59
I went to Panera and was very excited because the food is always very good! I ordered using one of the kiosks and was told that my order would be ready at the Rapid Pick-Up section. I waited for 15 minutes until I went up to ask where my order was and was told it had been ready at the Pick-Up counter. I was annoyed because I had waited for a while and was told to pick it up at a different place than where my order ended up being. It wasnt till I got in the car that I realized that they had forgotten the French bagguette that I ordered. I wasnt about to go back in because I wasnt even given a receipt. I was very disappointed with the customer service, because it is normally good.
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Steve Bolton
This is a good place to have a quick tasty and healthy bite to eat. It is not as cheap as a regular fast food place, but the food is good. It is nice to sit around the fireplace here in the winter. They also have free WiFi so it is a good place to do some work also. Signing up to the rewards program sometimes gives some great rewards. I had the ability to pick up a free bagel every day for a month. Just not given 5 stars as if you came here every lunch it would get expensive.
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Jamie Eulie
Im not sure why this place is so busy, it must be the location because the service is not very good. On multiple occasions I have ordered food and paid only to find out they dont have that food available.. then Im told to pick something out of the same price. Why offer food if you dont have it... I would advise avoiding this company or at least this location. The employees dont appear to wear hair nets around the food. I think the Wilmington location is much cleaner.
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Piotr Romanus
I like Panera Bread Cafes. Unfortunately this particular cafe in North Andover is dirty and the buzzers almost never work. The place is usually littered with napkins and pieces of food under the tables. For some unknown reason last 3 times I went there the buzzer did not buzz and I waited for quite a long time before realizing that my food was ready (this place is very crowded and noisy so it is difficult to hear people preparing your food scream your name).
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Anonymous User
The pager didnt work so our food sat on the counter for several minutes. The "grilled cheese" was more like melted cheese on warmed bread, which was a bit soggy by the time we got it. The apple (chosen instead of the yogurt) had bruises all over it. Todays lemonade was sour. However, on the good side, the creamy tomato soup with croutons was as good as ever.
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Carrie Mazza
Coffee was not hot. Woman at the register was totally distracted by employees at the other end of the counter, while I stood there for several minutes waiting to order. Finally ordered, then her attention was again on the other employees, while she just held my change blindly in front of her. Im usually quite generous with tipping, but left nothing this time.
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Jeffrey Moon
The staff is friendly and the food is simply delicious. Beyond that, I visit rather infrequently because its overpriced. The seating is also a bit challenged and I feel like everyone is on top of me. How some people can sit there and work on their laptops while loud conversations are going on around them is beyond my comprehension.
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Anonymous User
very delicious bread bowl soups, many things freshly made and baked; pretty wide selection I like the fireplace there... SO WARM .... also has free WiFi and some outlets somewhat expensive, but not more expensive than say, A Dennys or a Friendys... Pastries are very well priced at $1.50 - 3.50 or so
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PhoenixAfterglow
Food is alright. Not sure why people rav about this place. Sure its a huge step up from your typical fast food but from a general restaurant experience its just average. Sometimes drinks taste like soap. This is for casual dining and business meetings. Definitely not a date spot.
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Patrick m
Food always the best... but Sundays are a disaster on queues. ..think management should consider having someone fast on the sandwiches and panini .. had to wait for 20 minutes....was 5 minutes long time ago...what happened??
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David James
Used the rapid pick up service...ordered the night before for a 9:30am pick up the next day, arrived and the order wasnt ready. Had to wait until 9:50am for the staff to finish making and packing the order. Not so rapid.
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Center For Bilingual Services
Always love the food. There is never enough seating. Yesterday supposedly my name was called even though I was standing there, buzzer never went off either and waited such a long time for my food. Very frustrating.
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Tim Mc
Honestly- the slowest, most inaccurate Panera Ive been to...live round the corner and is a desperate fix for dinner but they always screw up something. Hate coming to this one.
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Natalie Villanueva
Very good food. Healthy, Hearty, Yummy but a little pricey but so worth paying for. Real food, not processed or junk, like most places. Love love love Panera Bread.
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Anonymous User
A real exception in the chain restaurant world. Great food, nice atmosphere, and a good value. The service could have been better.
AN
ANGELA MARIA Hernandez
Muy buena comida. Qui me encanta la sopa de brocoli.
A
Anonymous User
Poor service, but the food was okay and the gas fireplace was nice. Probably will go back, but not really too happy about it.
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jose Geraldo
Love this place. The breakfasts sandwiches are delicious and the rapid pick up comes handy when youre on hurry
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Alex Iannicelli
Good bread, good soups and great sandwiches. Great for lunch. Order ahead on their app to save time.
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Ramesh Annavajjalla
Healthy menu, easy to order through kiosks, ample space, friendly environment, and affordable.
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William McDermet
Good food. But, if you order on line, expect the order waiting to be picked up to be wrong.
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Dave Dunn
Use the kiosk touch screen for the first time. Very easy and fast. Good was good as usual.
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olive lover88
Place is clean food I sperfect and its a very nice space and quiet .but he prices are high
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Stephen M. Hanaka
Good, fresh food. Recommend grabbing a table instead of waiting in line.
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Sergey Bebenin
Horrible Wi-Fi speed. Pointless kiosks because loyalty cards dont work.
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Nicholas Timpko
Good Caffè Latte
MI
Mikyong Yang
혼자서도 즐길수 있어요
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Susan Pelley
Disappointed they dont offer a gluten free bread or pastry.
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Warren Goodwin
Great service. Great turkey, apple and Cheddar sandwich.
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david Devine
Enjoyable to meet a friend, but it gets loud at lunch.
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Duane Morin
Best Express and online ordering. Only way to go now.
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Kevin B
The food is excellent and it has a great atmosphere
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Ben S
Always a long wait and full of pretentious aholes.
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Karen Tapper
Slow, but is a great place if you go with time.
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Jac G
Loved it!!!!! Staff was pleasant and Great!
MA
Maryellen Grelle
Love the food and the people who work there
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Patti Tufano
Too noisy, out of coffee many days @7 am.
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Balaji Palisetty
Fresh and healthy food with moderate cost
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Henry Lebensbaum
High caloric, over priced and passionless
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Robert Flynn
Never had a bad meal from this place yet!
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Javier Roche
Great food, but their pricing is high.
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Lisa Ortiz
Too expensive and very small portions
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Mitchell Roberts
Terrific for fast.high quality lunch
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Anonymous User
delicious food always available.
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Sadegh Asgari
Very friendly and helpful staff
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Tommy Reynoso
I love their chicken panini.
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Anonymous User
Cheese bread is awesome!!!!
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Daniel Mattera
Great sandwiches and soup
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karen hayes
Love their Thai salad
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Ed Hondzinski
Good food and service
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Isabel Cristina Zuluaga Betancur
I love the food here
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Freddy Rivera
Great place to eat
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Ana Raposo
love the bred
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Hamlet Cabrera
Always good...!!!
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Raimundo Raymundo
always awesome
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Rafael Brito
Great service
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Stewart Allen
Good service
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pedro hernandez
Best foods