Address: | 12 Main St, Northampton, MA 01060, USA |
Phone: | +1 413-341-3571 |
Site: | northamptoncomputerrepair.com |
Rating: | 4.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–8PM 9AM–6PM 10AM–3PM Closed |
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Dan Katsoulis
Great service, will definitely go back if I ever have a problem with the computer that needs fixing. When I got a new computer and monitor set up, the computer wouldnt display anything to the monitor, so I brought it down and asked if they could do a diagnostic check, and they were able to figure out the problem and get it fixed during the time of the diagnostic, so they got that fixed without any extra payments needed. Once I got it home and plugged it back into the monitor, it came back up as "No Signal" So I called them and they said that theyd take another look, this time at the entire set up to see what the problem was, free of charge thanks to their warranty service. They got the entire setup, up and running within about twenty minutes and I got everything home and running that day. They were all extremely helpful and polite and I will gladly bring things back down if I ever have more issues.
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Barbara Fell-Johnson
While on vacation in Florida, my Sony Viao laptop was overheating and became difficult to turn on and off. Thinking that the problem was a faulty on/off switch, I took the laptop to a nearby computer repair shop which reported after 2 days that the machine was very unstable, that I should get all important files off the computer (if I could) and should look for a new computer. I lugged the laptop back to Northampton and brought it to Northampton Computer Repair, which had helped me out before. Chis took the machine in and gave me an estimated cost , which was dependent upon the amount of time he worked out on it. Within a couple of days, Chris had diagnosed & fixed the problem (faulty power management system), explained the cause of the problem & solution, and charged me the low end of his quoted price. I couldnt be happier with their service!
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Lindsey Shoemaker
Chris is the best! Everyone who works there goes out of their way to make sure that your computer looks and feels as good as new. My boyfriend cracked the screen of my MacBook Pro (Late 2012) and it only took about a week to fix, even though it was a bad crack. Fast, reliable, and a job well done. Thanks so much, Northampton Computer Repair, youve earned yourself many recommendations and a repeat customer, god forbid my computer breaks again!
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Alex Wenger
Went there to get my comp fixed. They couldnt find the problem so cleaned the hard drive and saved my stuff (for an extra $60). When the same exact problem came up a month later they offered to run a diagnostic for another $45! They never solved the original problem obviously... Bad service with no warranty on previous repairs.
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Jane M
Theres nothing that stops me in my tracks faster than laptop problems. This group of friendly, helpful computer gurus took care of my problem quickly and with a soothing sense of humor. I hope I never have to see them again but theyll be my first call if I run into problems.
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Hampshire Baby Lab
Helped by two different employees which were both honest, kind, and knowledgeable. Looked at my computer for free instead of just charging for diagnostics right away. Great place to go they will treat you with respect and fix your computer!
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Casey Boduch
Very professional and helpful. My laptop got wet. I walked in and their technician Chris was willing to look at it for no cost (for a quick diagnosis) and answer all of my questions about repairing the shorted track pad.
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Danny Mam
Chris and Tim were a huge help, I had an issue with my desktop and they figured out the problem in minutes! Definitely recommend them, they have awesome service
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Jackie Ballance
Chris and his associate were able to troubleshoot my computer problem and point me to an inexpensive fix in a half hour. Best $35 I ever spent!
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Bonnie Baker
These guys are the BEST! Hands down! I will never go anywhere else. Smart, friendly, thorough, and fast. You cant do better.