Address: | 731 State Rd, Plymouth, MA 02360, USA |
Phone: | +1 508-224-6445 |
Rating: | 3.2 |
MR
Mr Manomet
Be warned: I have gone to Manomet Gulf over several years for inspection stickers without any problems. However, this year as different. The owner failed my car with a rejection sticker because of a tiny hairline crack in my tail light. I explained to the owner that the tiny crack had been there for 5 years and that he had passed my car every time before. Unfortunately, he wouldnt listen and insisted that he would only pass my car if I got the whole tail light replaced. I researched the issue on the Mass RMV website. I found where it stated that a car should be passed with a minor crack on the tail light, as long as epoxy was applied to the crack. I printed this out and returned to the owner. The owner refused to look at the RMV documentation and said "I AM THE INSPECTOR, NOT THE RMV!" I then called the Mass Inspection head office to report the matter. Two days later, a Head Inspector met me at Manomet Gulf to review the matter. The Head Inspector examined the crack with epoxy and told the Manomet Gulf owner to pass it immediately All told, I spent about 9 hours of my time over several days to resolve this matter. This included time spent on the phone and internet researching and returning to Manomet Gulf repeatedly. All this over a small hairline crack on my tail light. In addition, the owner of Manomet Gulf had a rude attitude during this saga and never apologized in the end (however, the his wife was pleasant and friendly). Due to the problem explained above, I will not be returning to Manomet Gulf.
A
Anonymous User
Honest and reasonably priced repairs. I have my vehicles serviced and inspected there and highly recommend them Doug
A
Anonymous User
For all but the most basic service avoid having your vehicle serviced here. Very negative experience.