Address: | 24 Wall St, Spencer, MA 01562, USA |
Phone: | +1 508-413-2500 |
Site: | barnstormcycles.com |
Rating: | 4.9 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–4PM Closed |
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Kaitlyn Chapman
Barnstorm Cycles and Jeeps is hands down one of the most refreshing motorcycle shops I have ever come across. Not only is the building beautiful and the inventory varied and robust, but every single employee is professional, knowledgeable, friendly and willing to answer any and all (of my million and half) questions. This shop has so much to offer in one place! Aside from selling and doing maintenance/repair work on many different makes of motorcycles they are also ready and willing to make each motorcycle they sell fit the customer to his or her exact standards and needs. I find it rare to come across a shop that has so many different makes under one roof, and to have the employees enthusiastic about all of them. These guys are not "Harley guys" or "Indian guys". They are motorcycle guys! Its nice to not have one make of motorcycle pushed in your face in favor of another. They simply love bikes, and want you to have a bike that fits you right, and one that you will love to ride. When it comes to needing custom work, Jake, the owner, is extremely talented and willing to take on any project thrown at him and if he cant do it he will not hesitate to point a customer to someone who can. Between him and the rest of his team, each and every custom project that I have seen come out of this shop has been executed to the highest standards. It is easy to see that these guys really love what they do. It shows in their work and in their attitude about it. Oh and dont even get me started on the Jeeps... Ive got my eye on that mean looking black one parked on the lot. Also worth noting is that as a woman in the motorcycle world, it is easy to feel pushed aside, taken advantage of, or just plain not taken seriously. But these guys always make me feel right at home and I would not hesitate to send any and all of my female rider friends to them. I cant say enough good things about this shop or the people in it. I look forward to being their customer for many years to come.
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gage chandler
WORST experience of my life buying from here. This is going to be a long review but I hope someone reads this before they go throw what I went through. I was texting salesman jon about buying a bike. Filled out a credit app online because they are 1.5 hours from me, got approved, took the ride down to sign the paperwork and do what I had to do, he told me they had to send the paper work to the bank. Understandable, told me the bike would be ready by Wednesday (did paperwork Saturday) Wednesday comes around dont hear from them, Thursday still nothing, i call Friday they tell me they need the owners signature who is in Daytona for bike week, so all week I was lied too and the hold up was because they needed the owners signature who is in Daytona? So now Monday comes around and the owner is back in town, signs the paper work then tells me that I cant pick up the bike till I register it and get a copy of the title app. Tell me I have 2 options, I drive down get the paperwork drive back home register it then drive back down and get the bike, or... he next day ships the paper work. I ask if theres anyway they can bring the paper work down to me and then Ill come back and get the bike to avoid making two trips, he the. Tells me "Im short staffed idk if I can send someone to do that" LOL after they send someone off to bike wee for a whole week they cant have someone drive the paper work down to me... it was like pulling teeth to get this bike and by far the worst experience Ive ever had. After all the hassle and effort I went through they did absolutely nothing to make it better and make me a happy customer. Will never recommend this company to ANYONE strongly advise you find another dealership to buy from. Hope this helps someone from going through the trouble I did.
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Don Long
I have purchased several vehicles and have brought my motorcycles to have service and have extensive customer done to them at Barnstorm Cycles. Have always been happy with the work they have done. I find them to be honest and fair and on occasion have had some of their employees go above and beyond to help me out. Sean, Tim, and P.Q. to name few. This is a family business and Ive been a long-time customer of theirs and one of the things I appreciate most with doing business with them is that they have truly made me feel as if Im part of the family. If youre looking to get work done on your bike I strongly recommend them.
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David Moquin
Barnstorm is a great family owned shop. Still considered "the little guys" but they are branching out fast. Full service from one of designs, restorations, to all out ground up builds and regular maintenance. A fully dedicated fabrication and machine shop. Theyve expanded their clothing line and sell bikes of all types as well as jeeps. There really no way to give you a good insight into the business and meet the team. You wont be disappointed. They are the Only place for me.
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Penny Devlin
Always love going to Barnstorm . The meet and greet is welcomed right from the start. The nostalgia in the place is amazing. I had service work done on my Heritage Softail and was very satisfied with it. All types and years of bikes are welcomed, no one ever turned down for service trade ins. They have a HUGE inventory of newer, older and customized bikes. Cant say enough about Barnstorm.! Ride On!
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Barry Semenuk
Been doing business since they started. I had them do my evo top end before a trip I took out to the midwest. Picked the bike up 3000 miles later, back home with no problems. I think I left for the trip less than twenty four hours after I picked up the bike. That was in the beginning.... Now they are better than ever. KEEP UP THE GOOD WORK BOYS!!!!!
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Samuel Dana
It feels like your family as soon as you start bringing your business there. Never met such a great group of people who will always stand behind there work no matter what. Ive bought two bikes from them now and I will only bring my bike to them for work.
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Erik Schmeltz
Ive had them do some work on my chopper and they did a great job. I worked with Jake, the owner in years past and his costumer service is amazing. Im working with the front office staff now and they are great as well. I cant say enough good things.
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Tony Darlington
Exact same thing I said about their Jeep shop. These guys are extremely professional, dont rip you off, and are extremely knowledgeable. I highly recommend going here for all of your cycle and Jeep needs. Best place Ive been to hands down!!
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Larry
Friendly knowledgeable staff, made buying a bike a pleasant experience. Trustworthy mechanics, after market parts department what else can I say. I would definitely buy another bike there, and will continue to shop there for parts.
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Enrique Santos
Barnstorm Cycles and Jeeps are very Profesional and t Pasionet for work. They keep a constant work to mantent their costumers happy, I will not doubt to recomment them! Keep that great job guys! Capitan Kiki