Address: | 1 Washington St, Taunton, MA 02780, USA |
Phone: | +1 508-821-3260 |
Site: | planetfitness.com |
Rating: | 3.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–7PM |
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Alicia Fortes
Before you read or report this, I am not the only one who has been treated like my money is disposable.They told me i could not workout unless my balance was paid off. Then they "offered"....... "IF i pay atleast half, they could let me work out again". They accumulated by balance to be as high as it was , {$150}i paid half, they continued to collect from me , and all they did to "settle it and call it even" was refund me 19.99, a refund of one months payment and closed my account to avoid me coming down, TO AVOID ME.Completely disgusted with their customer service, clearly everyone else is too. The reviews on this gym is rediculious. Numbers dont Lie!! I wish I coukd give 0 stars. Everytime Ive been there, there are workers not working. watching sports networks, watching games , on their phones, not cleaning or doing anything. I would be embaressed if I were the owner. people have all these complaints and they DO NOTHING but sit back and charge your card WHENEVER THEY FEEL LIKE IT. IF you call corporate and discuss your issues, maybe you will get treated like a human being. They handled the situation like I am disposable. Never have been more outraged with a business. Corporate was phenomenal with assisting me. It frustrates me I had to go through corporate , for a FRANCHISE to have the issue taken more seriously. Worst PFIT location I have ever stepped foot in.
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maureen eldredge
Hello: I moved from Boston to Taunton a few months ago. Born & raised in the City this part of the State is like another country to me! What I saw as familiar was a Planet Fitness as I had a membership in West Roxbury. I walked into the Taunton Facility to Jess & her supportive, helpful, friendly, & delightful crew! It was Planet Fitness where I asked about this part of the State & it was Planet Fitness that remembered me & always said "Hello!" Not only was it comforting to find something familiar - it was comforting to see friendly smiling people who made me a liittle less homesick. I cant say enough about Planer Fitness in Taunton - clean & comforting!
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Derek McDermott
I like this gym cause they have a free weight bench and squat rack...but customer service lacks there though, one time they wouldnt let me workout there saying i owed money but wouldnt give me any details on what or why i owed...had to go to my home pf and as it turned out i owed like 5 bucks from like 6 months prior and my home gym did what this place should have done and waived the 5 bucks and let me workout
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paul truman
Two problems, First it seems people have a problem cleaning the machine after use and the second the trainer cant seem to put his phone away, he has on headphones or he is in the bathroom on the dam thing. He is not interested in helping people , just as bad as the last two that was employed . With this being said the place is clean and the staff is nice(front desk).MAYBE POST CLEAN MACHINE AFTER USE!!!!!
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Ben Dewhirst
Not a 24 hour gym, but most hours during the work week, and from 7AM - 7 PM on weekends. Decent facilities, a bit light on the weights. Edit - down to one star. They refused to cancel my membership for several months, and continued to bill me after Id moved out of the area. I cancelled in person three times!
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Amber Shimkus
Its usually packed. Weight area is always crowded. Stretching area is tiny! Nice staff.
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Dave Botelho
Great staff always clean.. Some ignorant members but for the price its expected..
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Joleen Cormier
Always feel comfortable and not judged. My daily workouts have changed my life.
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Jerren B
Ignorant staff.... and question... why would a gym have pizza Fridays???
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Mary Lynch
Staff is great ! Clean. They need to open at 6am on weekends!
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Craig Barter
Extremely clean great staff great price
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Nick Fabiano
Clean and friendly.
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Jeffrey Cutler
Nice staff