Boston Muffler Brake & Automotive
| Address: | 251 Lexington St, Waltham, MA 02452, USA |
| Phone: | +1 781-899-8376 |
| Site: | bostonmuffler.com |
| Rating: | 4.9 |
| Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
Location
Photos 3
Reviews 20
MA
Marc Cangiano
Great Service I want to start this review by saying I went to many different shops to diagnose and solve my exhaust problem. Everywhere else was quoting me $400+ and had to do a custom job and were unsure it seemed what the result would be. Boston Muffler and Brake though was very helpful. The person I talked to, Minh I believe it was, seemed very knowledgeable and talked me through three different ways to solve my problem. Basically it came down to a cheap way that later down the road if and when work needed to be done again, I wouldnt have to redo everything, a slightly more expensive custom job that would make all work afterwards custom or the expensive complete fix. He made sure I understood everything he was going to do for each one and told me if he didnt think an option was good, he wouldnt even mention it. I chose the cheapest fix because I didnt have the funds at that time. He explained for this particular fix, he couldnt guarantee how long it would last. He told me his work would last but there could be more corrosion down the pipe of my exhaust. He said it could last a week, a month or years, depending on how corroded everything else was. It has been 2 months and everything is still fine. I would recommend at least getting your car looked at here, if not getting it fixed there. They will make sure you understand everything and will give you the best service.
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Kevin Myung
I was passing through town to attend my brothers graduation when my car began displaying troubles. Despite walking-in without an appointment, Minh greeted us professionally and got us serviced efficiently, after his prior responsibilities. Typically in any service oriented business you get a choice of 2 among the following 3: quick, good, cheap. At this location I received all three. By cheap I dont mean that he did shoddy work; he gave me a price lower than what my own mechanic had estimated and gave us a discount because my brother was a graduating student. I will most likely not pass thru here again any time soon, but Minh did a tremendous job and I am grateful to have found him during my emergency.
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Will Peifer
Minh and the crew at BMB are a team you can trust. I came in with multiple engine error codes related to my emissions system and a slew of possible repairs. Unlike other shops, they went out of their way to make my repairs as cheap as possible. They did not try to up-sell me on unnecessary services and parts. The parts and services they did provide were the best value around. They also pointed out that another shop had tried to charge me double labor for my brakes, and even drove my credit card to my house when I left it in the shop. I had an A+ experience and will certainly return if I have any issues in the future.
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Yanxun Yu
I just got my car problem fixed by them. I did not have an appointment. I went there just because it is close to where I live and I left early after work that afternoon. I did not expect they could fix the problem, and I was thinking a quick diagnosis will be good enough. Those people are so cool. They went on the look at the car right away. It turned out to be a small problem and they fixed it immediately. The charge was very reasonable. I was very grateful, and will go there for services and car washes in the future.
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Jesse Tauriac
I brought in my 14 year old car for maintenance, and once again, the service was great. I have been bringing my cars here for more than 9 years. They are very economical and trustworthy. On more than one occasion I brought in my cars thinking that a more expensive service was required, and they recommended other services that were more cost-effective and adequately addressed the problems. They are willing to buy used parts if they will work for my cars. I will use them again in the future.
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Austin P
Just had some custom exhaust work done by Boston Muffler and thought they did an excellent job! I came into the shop with one thing in mind, and Steve recommended a much simpler and less expensive approach that gave me the exact result I was looking for. Minh was able to complete the job on the day promised and with a high level of quality. Very pleased with the outcome.
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david choi
My car had an issue of engine oil leaking. Minh, the shop manager, could understand what my car needed. He explained and suggested me what needs to be done. He fixed my car on time as he promised. I am very satisfied with the workmanship and reasonable cost. I am so thankful for Minhs wonderful services.
A
Anonymous User
Ive been a long time customer of Boston Muffler and they have never steered me wrong. Even when they are busy Im able to drop my car off and most of the time I can pick it up the same day. Ive also sent a few friends to them over the years and they were happy with the experience.
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George Hodgetts
The service I received was excellent, fairly priced and done on time. Also, they estimated when additional service might be required since my car was older and had a lot of miles. I am able to drive it this long only because they keep it alive at affordable cost.
MA
Mark Bonchek
Excellent service. Minh is a true professional. They were thorough, timely, and fairly priced. They stayed in communication to make sure I knew where things were during the repairs and didnt have any surprises. I would definitely trust my car to BMB again.
A
Anonymous User
I live in Woburn and on my way to work I would drop my car off for service. They would give me a call and let me know if theres anything wrong with my car. When I get out of work, my car is all serviced and up to date. Thanks Boston Muffler!
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Kim Singer
These guys are the reason my 2001 Prius is still on the road. Quick, thorough and reliable. The excellent service and attention to detail is the reason I keep coming backh here even though I now live out past 495. I recommend them highly.
A
Anonymous User
Solid service at a place where I feel like Im getting dealt with honestly--something hard to come by in the auto industry unfortunately. Also very patient with helping me learn more about my car!
DA
Dave Z
Just replaced two front calipers and rear parking brake cable. The price was not the best, but it was fair. They were very professional and were pretty good and knowledgeable on what they do.
AJ
ajay joshi
I went their to check if they can put back my front bumper. I didnt thought they will do it on the spot and will fix it with reasonable cost. Very good. I will visit it again.
A
Anonymous User
I live in Newton and have been going to this garage for some time and have never been dissappointed. They know what they are doing and the pricing is more than fair.
CH
Christopher Dove
I was on a tight timeline. Your team was quick and efficient. You were patient and full of good advice. Thank you, will be back. Chris
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Steve Weissman
Great service, extremely responsive -- has become my "go-to" place for my 1998 Honda CRV, which at 200K+ miles needs their style of TLC!
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ggbman
Very quick turnaround. Have only had positive experiences with these guys, straight forward assessments and they do great work.
A
Anonymous User
Great service I got from this shop. They not only fix brakes and mufflers but pretty much do overall everything! Great shop.
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