Coach & Carriage Auto Body

Address:	66 School St, Watertown, MA 02472, USA
Phone:	+1 617-244-2000
Site:	coachandcarriageautobody.com
Rating:	4.5
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 6

Reviews 4

WL L

My brand new 2015 vehicle was rear-ended on the highway with close to $20K worth of damages. I have chosen Coach & Carriage to repair our vehicles. Joe was my contact and have explained to me the process thoroughly as it could be really stressful dealing with insurance. He tries to make things easy for us and he is very responsive and keep me posted with the repair progress. I have broken my leg right before the vehicle is ready for pickup. Joe had kindly offered to deliver the repaired vehicle to my home. This is real customer service! I found a few minor issues with the vehicle and Joe immediately took care of it and arranged a rental vehicle for my husband. I will strongly recommend this company for others if you are looking for a repair shop. The team is very professional and try very hard to make the process stress free. Thank you, Joe & Team.

Lex Hass

My car was rear-ended, with damages resulting to just under $9K. Joe was very helpful in helping me stay calm during this stressful period, by communicating with driver who was at-fault and sorting everything out with the other drivers insurance company and the representative who came in to assess the damages. When the other drivers insurance company contacted me, the process was quick and easy. Once repairs started, Joe was great at keeping me informed with the status of the car. When my car was ready to be picked up and I was out of town, they were very flexible in allowing me to pick up the car almost a week later. When I picked up the car, it was in great condition! Not only did they carefully repair the damages, but they cleaned both the interior and exterior of my car. I would highly recommend working with this body shop!

Denise Correa

I had an issue with one of the employees and after talking by phone with someone else, they reimbursed the money I was charged wrongly. Thanks Joe.

Bryan Hoffman

Peter is always easy to work with and does a great job!